Public Safety Committee
Regular MeetingBurlington, VT · May 29, 2025
Minutes
Public Safety Committee
Thursday, May 29, 2025
Remote via Zoom/In-Person in Champlain Room, 3rd Floor, City Hall, Burlington,
Vermont
DRAFT MINUTES
Members Present: Melo Grant (Chair), Mark Barlow
Staff Present: Hayley McClenahan (Assistant City Attorney), Michael LaChance (Fire Chief),
Michael Curtin (BFD Battalion Chief), Shannon Trammell (BPD Executive Manager)
Public Present:
Meeting called to order at 5:33 PM by Councilor Grant.
1. Adopt the Agenda
1.01 Adopt the Agenda
Motion to Adopt Agenda as written.
Motion by Councilor Barlow, Seconded by Councilor Grant
Final Resolution: Motion Passes
Yes: Unanimous
2. Adopt Minutes
2.01 Motion to Adopt Draft Minutes from April 17, 2025
Motion to Adopt Agenda as written.
Motion by Councilor Barlow, Seconded by Councilor Grant
Final Resolution: Motion Passes
Yes: Unanimous
3. Public Forum
3.01 Verbal Comments
No action was taken.
Public forum closed at 5:35.
4. Chiefs’ Oral Reports
4.01 Police
Executive Manager Trammell discussed Chief Burke’s ideas for the chief’s report going forward
and recruitment and retention strategies. No action was taken.
Page 1 of 3
4.02 Fire
Chief LaChance reviewed the latest response data from the Fire Department. No action taken.
5. Data from State’s Attorney
5.01 Data from State’s Attorney
Councilor Grant reviewed the latest caseload data from the State’s Attorney’s Office. No action
was taken.
6. Urban Park Ranger Information
6.01 Reminders about Camping in Parks
Councilor Grant, in anticipation of more activity in the summer months, stated that where posted,
camping is not allowed in parks, and people have 2 hours to vacate from when they are notified
of the violation. Councilor Barlow added that camping activity can be reported through
SeeClickFix. No action was taken.
7. Sheltering on Public Lands Policy
7.01 Sheltering on Public Lands Policy
The Committee stated there would be a review of this item at a future meeting. No action was
taken.
8. Overdose Prevention Center – Next Steps
8.01 Overdose Prevention Center – Next Steps
The Committee discussed how the location of the Overdose Prevention Center would be a
community-driven process. No action was taken.
9. Chair Comments on Public Safety Resolutions
9.01 Chair Comments on Public Safety Resolutions
Councilor Grant and Councilor Barlow shared comments on the public safety resolution passed
by the City Council on May 19.
No action was taken.
10. Upcoming Meeting Dates
10.01 Upcoming Meeting Dates
The Committee set the next meeting dates for June 26, July 24, and August 28. No action was
taken.
11. Adjournment
Page 2 of 3
11.01 Motion to Adjourn
Motion to adjourn the meeting.
Motion by Councilor Barlow, Seconded by Councilor Grant
Final Resolution: Motion Passes
Yes: Unanimous
The meeting was adjourned at 6:52 PM.
Page 3 of 3
Agenda
City Council - Public Safety Committee
Thursday, May 29, 2025, 5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
When: May 29, 2025 05:30 PM Eastern Time (US and Canada)
Topic: Public Safety Committee Meeting
Join from PC, Mac, iPad, or Android:
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1. Adopt the Agenda
1.1. Motion to amend/adopt agenda
2. Adopt Minutes
2.1. Motion to adopt draft minutes from April 17, 2025
3. Public Forum
Subject 3.1. Verbal Comments
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 3. Public Forum
Department
Type
4. Chiefs' Oral Reports
Subject 4.1. Police
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 4. Chiefs' Oral Reports
Department
Type
Recommended Action
Subject 4.2. Fire
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 4. Chiefs' Oral Reports
Department
Type
Recommended Action
5. Data from State's Attorney
Subject 5.1. Data from State's Attorney
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 5. Data from State's Attorney
Department Council and Board
Type
6. Urban Park Ranger Information
Subject 6.1. Reminders about Camping in Parks
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 6. Urban Park Ranger Information
Department Council and Board
Type
Recommended Action
7. Sheltering on Public Lands Policy
Subject 7.1. Sheltering on Public Lands Policy
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 7. Sheltering on Public Lands Policy
Department Council and Board
Type Discussion
Recommended Action
8. Overdose Prevention Center - Next Steps
Subject 8.1. Overdose Prevention Center - Next Steps
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 8. Overdose Prevention Center - Next Steps
Department Council and Board
Type
Recommended Action
9. Chair Comments on Public Safety Resolutions
Subject 9.1. Chair Comments on Public Safety Resolutions
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 9. Chair Comments on Public Safety Resolutions
Department Council and Board
Type
Recommended Action
10. Upcoming Meeting Dates
Subject 10.1. Upcoming Meeting Dates
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 10. Upcoming Meeting Dates
Department Council and Board
Type
Recommended Action
11. Adjournment
Subject 11.1. Motion to adjourn
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 11. Adjournment
Department Council and Board
Type
Recommended Action
12. Informational and Non-Discrimination Statements
Subject 12.1. This agenda is available in alternative formats upon request. For more
information on access, call Lori Olberg, Licensing, Voting and Records
Coordinator (802-865-7136)(TTY 802-865-7142). Persons with disabilities
who require assistance or special arrangements to participate are encouraged
to contact 802-865-7000 (voice) or 802-865-7142 (TTY) at least 72 hours in
advance so that proper arrangements can be made. The City of Burlington will
not tolerate unlawful harassment or discrimination on the basis of political or
religious affiliation, race, color, national origin, place of birth, ancestry, age,
sex, sexual orientation, gender identity, marital status, veteran status,
disability, HIV positive status, crime victim status or genetic information.
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 12. Informational and Non-Discrimination Statements
Department Council and Board
Type
Packet
City Council - Public Safety Committee
Thursday, May 29, 2025, 5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
When: May 29, 2025 05:30 PM Eastern Time (US and Canada)
Topic: Public Safety Committee Meeting
Join from PC, Mac, iPad, or Android:
https://zoom.us/j/94315815414
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Webinar ID: 943 1581 5414
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1. Adopt the Agenda
1.1. Motion to amend/adopt agenda
2. Adopt Minutes
2.1. Motion to adopt draft minutes from April 17, 2025
3. Public Forum
Subject 3.1. Verbal Comments
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Page 1 of 75
Category 3. Public Forum
Department
Type
4. Chiefs' Oral Reports
Subject 4.1. Police
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 4. Chiefs' Oral Reports
Department
Type
Recommended Action
Subject 4.2. Fire
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 4. Chiefs' Oral Reports
Department
Type
Recommended Action
5. Data from State's Attorney
Subject 5.1. Data from State's Attorney
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 5. Data from State's Attorney
Department Council and Board
Type
6. Urban Park Ranger Information
Subject 6.1. Reminders about Camping in Parks
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 6. Urban Park Ranger Information
Department Council and Board
Type
Recommended Action
Page 2 of 75
7. Sheltering on Public Lands Policy
Subject 7.1. Sheltering on Public Lands Policy
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 7. Sheltering on Public Lands Policy
Department Council and Board
Type Discussion
Recommended Action
8. Overdose Prevention Center - Next Steps
Subject 8.1. Overdose Prevention Center - Next Steps
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 8. Overdose Prevention Center - Next Steps
Department Council and Board
Type
Recommended Action
9. Chair Comments on Public Safety Resolutions
Subject 9.1. Chair Comments on Public Safety Resolutions
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 9. Chair Comments on Public Safety Resolutions
Department Council and Board
Type
Recommended Action
10. Upcoming Meeting Dates
Subject 10.1. Upcoming Meeting Dates
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 10. Upcoming Meeting Dates
Department Council and Board
Type
Recommended Action
Page 3 of 75
11. Adjournment
Subject 11.1. Motion to adjourn
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 11. Adjournment
Department Council and Board
Type
Recommended Action
12. Informational and Non-Discrimination Statements
Subject 12.1. This agenda is available in alternative formats upon request. For more
information on access, call Lori Olberg, Licensing, Voting and Records
Coordinator (802-865-7136)(TTY 802-865-7142). Persons with disabilities
who require assistance or special arrangements to participate are encouraged
to contact 802-865-7000 (voice) or 802-865-7142 (TTY) at least 72 hours in
advance so that proper arrangements can be made. The City of Burlington will
not tolerate unlawful harassment or discrimination on the basis of political or
religious affiliation, race, color, national origin, place of birth, ancestry, age,
sex, sexual orientation, gender identity, marital status, veteran status,
disability, HIV positive status, crime victim status or genetic information.
Meeting May 29, 2025 - Public Safety Committee Meeting Agenda - Thursday, May 29, 2025,
5:30 PM, Zoom/Champlain Room, 3rd Floor, City Hall
Category 12. Informational and Non-Discrimination Statements
Department Council and Board
Type
Page 4 of 75
Public Safety Committee
Thursday, March 20, 2025
Remote via Zoom/In-Person in Queen City Room, 3rd Floor, City Hall, Burlington,
Vermont
DRAFT MINUTES
Members Present: Melo Grant (Chair), Mark Barlow, Buddy Singh
Staff Present: Hayley McClenahan (Assistant City Attorney), Michael LaChance (Fire Chief),
Shawn Burke (Interim Police Chief), Lacey Smith (Assistant Director of CAIP)
Public Present: Erin Malone, Chris Haessly, Sarah George
Meeting called to order at 5:33 PM by Councilor Grant.
1. Adopt the Agenda
1.01 Adopt the Agenda
Motion to Adopt Agenda as written.
Motion by Councilor Barlow, Seconded by Councilor Singh
Final Resolution: Motion Passes
Yes: Unanimous
2. Chair Opening Remarks
2.01 Chair Opening Remarks
Councilor Grant welcomed the new iteration of the Committee, announced that meetings will be
hybrid from now on, and talked about Committee goals for this council year. No action was
taken.
3. Adopt Minutes
3.01 Motion to Adopt Draft Minutes from March 20, 2025
No action was taken.
4. Public Forum
4.01 Verbal Comments
Erin Malone of Ward 2 Public shared various incidents and activity occurring around their
business and home in the last two weeks.
Prabin of Ward 2 voiced concerns for the same area of Hyde St as the previous speaker.
Public forum closed at 5:52.
Page 1 of 3
Page 5 of 75
5. Fire Department Reports/Update
5.01 Fire Department Reports/Update
Chief LaChance reviewed the latest Fire Commission report. No action was taken.
6. Conversation with Police Department’s Interim Chief Burke
Chief Burke discussed his goals for BPD with the Committee. State’s Attorney Sarah George
spoke with the Committee regarding the State’s Attorney’s Office’s partnership with BPD.
6.01 Recruitment/Retention Strategies
6.01.01 $37,000 video status?
No action was taken.
6.01.02 Digital Advertising/Social Media Vendor
No action was taken.
6.01.03 Lateral Transfer Strategy – Can BPD replicate BFD’s success?
No action was taken.
6.01.04 Recruiting team updates
No action was taken.
6.02 Reports/Data - Potential Changes
No action was taken.
6.03 What if BPD is federalized? ICE assistance?
No action was taken.
6.04 CNA Recommendations – DD40? Status of Directives
No action was taken.
6.05 Website Improvements
No action was taken.
6.06 Community Academy
Page 2 of 3
Page 6 of 75
No action was taken.
7. CAIP Updates
7.01 CAIP Updates
Assistant Director Smith reviewed CAIP’s latest updates with the Committee.
No action was taken.
8. Police Commission Partnership – CNA Recommendations Review
8.01 Police Commission Partnership – CNA Recommendations Review
Councilor Grant discussed the nature of ongoing discussion with the Police Commission Chair to
define how the two bodies can support one another.
No action was taken.
9. Mayor Mulvaney-Stanak Community Safety Press Conferences
9.01 Mayor Mulvaney-Stanak Community Safety Press Conferences
Councilor Grant noted Mayor Mulvaney-Stanak is hosting monthly Community Safety Press
Conferences that are available on the city website and YouTube.
No action was taken.
10. Overdose Prevention Center
10.01 Overdose Prevention Center
Councilor Grant recommended the public watch the work session at the last City Council
meeting on 4/14 for updates on the Overdose Prevention Center.
No action was taken.
11. Future Meetings - Hybrid
11.01 Future Meetings - Hybrid
The Committee discussed what dates and times work best for a regular meeting date.
No action was taken.
12. Adjournment
12.01 Motion to Adjourn
The meeting was adjourned with no objection by Councilor Grant at 7:23 PM.
Page 3 of 3
Page 7 of 75
MEMO #2025-07
TO: Recruitment Division
FROM: Shawn P. Burke, Interim Chief of Police
VIA: Brian LaBarge, Deputy Chief of Administration
Shannon Trammell, Executive Manager
SUBJECT: Recruitment Strategy
Objectives
1. Increase awareness and appeal for career opportunities with the Burlington Police Department.
2. Build trust and engagement through authentic testimonials and local community involvement.
3. Increase qualified applications through a multi-channel approach leveraging digital and in-
person efforts.
Social Media Strategy with Testimonials
Goal: Build credibility and showcase workplace culture through real stories.
Actions:
• Employee Testimonial
o Video series of 30-40 second clips featuring diverse employees sharing why they joined,
what they like about the role, and their growth stories.
o Share across LinkedIn, Instagram, and Facebook using hashtags like #LifeAtBurligotnPD,
#BPDCareers.
• Community Testimonials
o Feature stories from residents, business community, and local organizations which BPD
serves. The Burlington Business Association has members prepared to provide
testimonials.
o Align messaging with values like inclusion, impact, purpose, and the importance of
policing.
• Content Calendar – Aligned with VPA Hiring Cycle
o Bi-Weekly posts highlighting different employees, divisions, special units, and behind-
the-scenes moments.
o Monthly "Day in the Life" Facebook / Instagram Reels.
Page 8 of 75
o Burlington Business & Workforce Development can help with content creation and
social media management strategies.
Targeted Digital Advertising – Simpli.Fi
Goal: Reach specific candidate segments with tailored messaging.
Actions:
• Platforms: LinkedIn Ads, Facebook, Instagram, Google Display Network.
• Targeting:
o Demographic: Students and recent grads (18-26), early-career professionals.
o Geographic: Within 50 miles of colleges with Criminal Justice or parallel programs e.g.
University of Vermont, Champlain College, Norwich University, St. Michael’s College,
Castleton State, Lyndon State, Plattsburg State, Westfield State.
o Behavioral: Job seekers, people interested in similar employers or career paths.
• Ad Content:
o Use short-form videos from testimonials.
o Highlight entry-level roles, internship programs, and career development opportunities.
o Include clear call to action (e.g., “Apply Now,” “Meet Us On Campus”).
• Retargeting: Serve follow-up ads to users who’ve visited the careers page or engaged with social
posts.
In-Person College Community Events
Goal: Create strong personal connections with students and faculty.
Actions:
• Career Fairs & Pop-Ups
o Attend on-campus recruitment events.
o Host branded booths with interactive elements (e.g., photo wall, company swag, quick
resume reviews).
• Ambassadors
o Identify current BPD employees who are alumni of specific institutions to represent the
organization at career fairs.
• Company Open Houses / Shadow Days
o Invite potential applicants to visit the workplace or participate in virtual job shadowing.
Page 9 of 75
o Workplace visits should include an in-person meeting with a member of Command Staff,
ride-alongs, and facility tour.
• Workshops & Sponsorships
o Partner with institution staff for potential pop-up testing and / or guest lectures
opportunities.
o Examine areas for engagement with local college level sports teams.
Measurement & Optimization
Key Metrics to Track:
• Social media engagement (likes, shares, comments, saves)
• Website and careers page traffic (especially from ad sources)
• Cost per application (CPA) from advertisement expenditures
• Number of qualified applicants per channel
• Event attendance and student feedback
• Campus reach and referral volume
Potential Tools to Use: Google Analytics, Meta Ads Manager, LinkedIn Campaign Manager,
Application data – How did you learn about BPD?
Other Opportunities
• Vermont National Guard PRIME Program
o PRIME aligns Soldiers, Airmen, and their dependents with civilian employers through
direct communication via email, in-person briefs, and word of mouth. PRIME ensures
qualified service members interested in a company are guaranteed an interview by the
employer, nothing more. PRIME also ensures the Vermont Guard works hard to
distribute employer information to employment-seeking service members.
• Beach & Parks
o Target local college / area residents for this employment opportunity.
o Identify sworn officer mentors for Beach & Parks employees
o Look for intentional ways for Beach & Parks employees to see the work of sworn officers
firsthand.
o Stay in touch – Chief of Police thank you notes in the fall; mentors make contact in early
winter during recruitment efforts for the summer VPA class.
• Interface with City HR
o Training and professional development opportunities for BPD recruitment team.
o Resources available from HR which could add value to the BPD initiative.
Page 10 of 75
April 25th, 2025
Chief’s Report – Burlington Police Commission
Personnel: The agency is carrying vacant positions in the Emergency Communications Center, Police
Officer ranks, Community Service Officers, and the CAIP. Our recruitment team is hard at work
processing sixteen police officer applicants, which is a strong number. The applicants are at various
stages in the hiring process, one job offer has been extended to a police officer applicant. Police Officer
and CSO application data is encouraging, the hiring process is rigorous:
The department continues to respond to incidents leveraging all elements of the organization:
Sworn, CSO, CAIP, and community partners like Street Outreach. Within the set there are no
trends of significance.
Page 11 of 75
Sworn personnel are attending to numerous incidents which culminate with arrest. An open
data question under exploration – what categories of criminal arrest drove the sharp increase
2022 – 2023?
The department remains focused on responses to incidents related to unmet social service
needs:
These data sets are of interest in evaluating how the City invests in social service provision.
Currently the police department budget supports the Howard Center Street Outreach Team and
the BPD Crisis, Advocacy, Intervention Program to better address these incidents. It is
Page 12 of 75
important to note that often the initial response to many of these incidents involve a police
officer due to reported danger acuity.
The department has been meeting with the leadership of the Fire Department and the
Administration to examine demands on City services related to substance use disorder. Our
goal - using our combined resources with improved efficacy and efficiency. An example of initial
data exploration:
The line “BPD calls for service potential overdose” highlight the public’s perception of increased
drug consumption in public places. EMS data accounts for the actual number of incidents which
involved substance use.
In closing, I have just completed my first 30 days with BPD. I have had the opportunity to hold
one on one meetings with ninety percent of BPD’s formal leaders, several City Councilors, and a
variety of other community stakeholders. This is also a busy season in terms of budget and
collective bargaining. I look forward to adding dimensions to this monthly report - department
training, specific incidents, data analysis, employee accomplishments, etc. It’s my distinct honor
to serve as the City’s Interim Chief of Police.
Page 13 of 75
Burlington Fire Department
Response Data
Updated Through 04/30/2025
Page 14 of 75
FIRE DEPARTMENT RESPONSE TOTALS
CALENDAR YEAR UPDATED THROUGH
04/30/2025
1 year ago Current YTD Projected EOY
11005 11021
10719
9864
8306 8408
8032
7819
7521
3524
3271
2017 2018 2019 2020 2021 2022 2023 2024 2025
Page 15 of 75
695
762
JAN
786
908
615
724
FEB
825
887
734
749
MAR 866
838
762
924
APR
794
866
902
917
MAY
857
850
937
JUNE 979
949
1057
JULY 1102
883
1066
AUG
1119
2022 - 2025 RESPONSES BY MONTH
919
1102
SEPT 999
953
1054
OCT
1004
784
879
NOV
890
837
834
808
PageD E16
C of 75
Data is for “confirmed” overdoses as reported
by the ambulance crew on their state EMS run
form.
Page 17 of 75
Data is for “confirmed” overdoses as reported by the
ambulance crew on their state EMS run form.
Page 18 of 75
Confirmed overdoses by month as reported on state
EMS run forms.
Page 19 of 75
Page 20 of 75
BFD Community Response Team (CRT)
Results since rollout 10/16/2023
Page 21 of 75
Total Filings
Total by Average by Average 2023 2023 2023 2024 2024 2024 2024 2024 2024 2024 2025 2025 2025 2025 2025 2025 2025
COUNTY
County County Percentile October November December January February 2024 March 2024 April 2024 May 2024 June 2024 July August September October November December January February 2025 March 2025 April 2025 May 2025 June 2025 July August September October November December
Addison 757 39.84 23.00% 33 45 31 30 28 33 26 46 22 43 40 40 45 48 49 63 43 37 55
Bennington 1,841 96.89 61.50% 82 89 72 128 101 84 96 126 97 130 118 147 123 73 68 87 66 78 76
Caledonia 954 50.21 38.40% 68 54 73 67 48 39 48 43 31 36 45 57 38 47 48 62 41 55 54
Chittenden 4,677 246.16 100.00% 241 263 244 312 220 283 261 227 257 203 272 242 295 220 237 202 196 238 264
Essex 152 8.00 7.60% 10 4 13 7 8 13 12 12 8 6 6 6 6 4 7 12 3 7 8
Franklin 2,124 111.79 76.90% 122 87 96 116 102 106 97 123 115 132 112 126 155 94 133 104 78 113 113
Grand Isle 82 4.32 0.00% 16 3 5 1 2 1 6 5 7 4 7 2 3 3 1 0 3 7 6
Lamoille 822 43.26 30.70% 40 38 53 54 38 40 41 51 40 45 55 45 30 59 40 38 31 31 53
Orange 626 32.95 15.30% 26 21 18 28 31 45 30 43 23 35 30 33 32 77 22 38 33 32 29
Orleans 1,355 71.32 46.10% 64 58 57 85 59 76 69 91 72 78 74 96 86 86 53 71 67 56 57
Rutland 2,298 120.95 84.60% 139 96 107 122 116 140 134 119 124 146 128 133 109 89 103 101 138 123 131
Washington 2,377 125.11 92.30% 157 157 113 121 105 90 121 110 70 135 146 154 123 120 136 151 129 100 139
Windham 2,046 107.68 69.20% 97 104 91 90 84 111 103 109 111 135 85 142 142 85 104 114 99 121 119
Windsor 1,402 73.79 53.80% 79 72 68 74 48 55 58 77 77 79 87 94 76 50 74 95 90 70 79
Monthly
Total 1,174 1,091 1,041 1,235 990 1,116 1,102 1,182 1,054 1,207 1,205 1,317 1,263 1,055 1,075 1,138 1,017 1,068 1,183 - - - - - - - -
2024 Total 1,235 2,225 3,341 4,443 5,625 6,679 7,886 9,091 10,408 11,671 12,726 13,801
2025 Total 1,138 2,155 3,223 4,406 4,406 4,406 4,406 4,406 4,406 4,406 4,406 4,406
Running total
2,265 3,306 4,541 5,531 6,647 7,749 8,931 9,985 11,192 12,397 13,714 14,977 16,032
Total by Average by
County County
10th Percentile 294.2 15.48
20th Percentile 704.6 37.08
30th Percentile 815.5 42.92
40th Percentile 1034.2 54.43
50th Percentile 1378.5 72.55
60th Percentile 1753.2 92.27
70th Percentile 2053.8 108.09
80th Percentile 2193.6 115.45
90th Percentile 2353.3 123.86
100th Percentile 4677 246.16
Page 22 of 75
Misdemeanor Filings
Total by Average by Average 2023 2024 2024 2024 2024 2024 2024 2024 2025 2025 2025 2025 2025 2025 2025
County County Percentile December January February 2024 March 2024 April 2024 May 2024 June 2024 July August September October November December January February 2025 March 2025 April 2025 May 2025 June 2025 July August September October November December
Addison 522 30.71 23.00% 23 25 20 26 19 35 17 32 31 32 37 42 39 50 30 26 38
Bennington 1,128 66.35 61.50% 50 88 65 53 65 95 69 99 76 98 86 47 42 57 35 51 52
Caledonia 645 37.94 38.40% 62 57 34 28 36 36 26 31 34 48 31 35 39 45 28 37 38
Chittenden 3,228 189.88 100.00% 193 247 179 228 207 173 193 135 210 183 237 180 185 147 148 189 194
Essex 88 5.18 7.60% 6 5 5 9 7 5 6 3 4 4 5 2 6 9 1 4 7
Franklin 1,570 92.35 84.60% 78 93 79 96 79 104 95 106 91 94 133 75 109 84 68 88 98
Grand Isle 45 2.65 0.00% 5 1 1 1 3 5 6 4 4 2 1 0 0 0 3 7 2
Lamoille 567 33.35 30.70% 38 39 30 25 30 41 30 34 48 33 20 46 32 30 27 19 45
Orange 429 25.24 15.30% 13 21 21 37 22 28 18 28 17 24 20 59 15 32 28 24 22
Orleans 971 57.12 53.80% 44 66 44 62 55 76 59 54 61 83 71 71 40 44 51 45 45
Rutland 1,539 90.53 76.90% 75 101 89 96 92 93 92 108 95 100 86 60 81 75 108 87 101
Washington 1,624 95.53 92.30% 76 92 86 63 92 87 56 98 130 126 93 92 109 111 113 81 119
Windham 1,462 86.00 69.20% 73 77 68 88 81 88 89 103 62 115 115 74 81 88 76 89 95
Windsor 921 54.18 46.10% 54 50 39 39 44 53 50 60 62 68 56 38 49 69 70 57 63
Monthly
Total 790 962 760 851 832 919 806 895 925 1,010 991 821 827 841 786 804 919 - - - - - - - -
2024 Running
total 962 1,722 2,573 3,405 4,324 5,130 6,025 6,950 7,960 8,951 9,772 10,599
2025 Running
total 841 1627 2431 3350 3350 3350 3350 3350 3350 3350 3350 3350
Running total 1,752 2,512 3,363 4,195 5,114 5,920 6,815 7,740 8,750 9,741 10,562 11,389 12,230 13,016 13,820 14,739 14,739 14,739 14,739 14,739 14,739 14,739 14,739 14,739
Total by Average by
County County
10th Percentile 190.3 11.19
20th Percentile 484.8 28.52
30th Percentile 562.5 33.09
40th Percentile 700.2 41.19
50th Percentile 946 55.65
60th Percentile 1096.6 64.51
70th Percentile 1469.7 86.45
80th Percentile 1551.4 91.26
90th Percentile 1607.8 94.58
100th Percentile 3228 189.88
Page 23 of 75
Felony Filings
Total by Average by Average 2023 2024 2024 2024 2024 2024 2024 2024 2025 2025 2025 2025 2025 2025 2025
county County Percentile December January February 2024 March 2024 April 2024 May 2024 June 2024 July August September October November December January February 2025 March 2025 April 2025 May 2025 June 2025 July August September October November December
Addison 156 9.18 23.00% 8 5 8 7 7 11 5 11 9 8 8 6 10 13 13 11 16
Bennington 542 31.88 92.30% 22 40 36 31 31 31 28 31 42 49 37 26 26 30 31 27 24
Caledonia 187 11.00 38.40% 11 10 14 11 12 7 5 5 11 9 7 12 9 17 13 18 16
Chittenden 945 55.59 100.00% 51 65 41 55 54 54 64 68 62 59 58 40 52 55 48 49 70
Essex 50 2.94 7.60% 7 2 3 4 5 7 2 3 2 2 1 2 1 3 2 3 1
Franklin 355 20.88 61.50% 18 23 23 10 18 19 20 36 21 32 22 19 24 20 10 25 15
Grand Isle 18 1.06 0.00% 0 0 1 0 3 0 1 0 3 0 2 3 1 0 0 0 4
Lamoille 177 10.41 30.70% 15 15 8 15 11 10 10 11 7 12 10 13 8 8 4 12 8
Orange 150 8.82 15.30% 5 7 10 8 8 15 5 7 13 9 12 18 7 6 5 8 7
Orleans 262 15.41 46.10% 13 19 15 14 14 15 13 24 13 13 15 15 13 27 16 11 12
Rutland 524 30.82 84.60% 32 21 27 44 42 26 32 38 33 33 23 29 22 26 30 36 30
Washington 439 25.82 76.90% 37 29 19 27 29 23 14 37 16 28 30 28 27 40 16 19 20
Windham 383 22.53 69.20% 18 13 16 23 22 21 22 32 23 27 27 11 23 26 23 32 24
Windsor 330 19.41 53.80% 14 24 9 16 14 24 27 19 25 26 20 12 25 26 20 13 16
Monthly Total 251 273 230 265 270 263 248 322 280 307 272 234 248 297 231 264 263 0 0 0 0 0 0 0 0
2024 Running
total 273 503 768 1038 1301 1549 1871 2151 2458 2730 2964 3212
2025 Running
total 297 528 792 1055 1055 1055 1055 1055 1055 1055 1055 1055
Running total 524 754 1,019 1,289 1,552 1,800 2,122 2,402 2,709 2,981 3,215 3,463 3,760 3,991 4,255 4,518 4,518 4,518 4,518 4,518 4,518 4,518 4,518 4,518
Total by Average by
County County
10th Percentile 80 4.71
20th Percentile 153.6 9.04
30th Percentile 174.9 10.29
40th Percentile 202 11.88
50th Percentile 296 17.41
60th Percentile 350 20.59
70th Percentile 388.6 22.86
80th Percentile 473 27.82
90th Percentile 536.6 31.56
100th Percentile 945 55.59
Page 24 of 75
# of
months
over 100%
Clearance 2022 2023 2023 2023 2023 2023 2023 2023 2024 2024 2024 2024 2024 2024 2024 2025 2025
Rate December January February 2023 March 2023 April 2023 May 2023 June 2023 July August September October November December January February 2024 March 2024 April 2024 May 2024 June 2024 July August September October November December January February 2025 March 2025 April
Addison 12 207% 69% 133% 300% 91% 75% 98% 89% 62% 76% 111% 86% 85% 131% 105% 143% 202% 85% 87% 90% 84% 133% 79% 69% 103% 61% 112% 148% 71%
Bennington 15 59% 97% 132% 62% 92% 111% 65% 95% 88% 88% 128% 101% 130% 95% 129% 139% 128% 126% 98% 97% 77% 91% 144% 150% 100% 134% 217% 132% 108%
Caledonia 15 93% 63% 85% 200% 197% 179% 71% 72% 99% 130% 94% 98% 75% 97% 100% 241% 152% 145% 131% 75% 91% 105% 124% 117% 71% 107% 133% 104% 117%
Chittenden 15 75% 114% 67% 105% 122% 83% 80% 107% 69% 118% 88% 78% 95% 114% 86% 109% 104% 126% 104% 126% 85% 127% 100% 78% 92% 123% 83% 106% 95%
Essex 14 114% 85% 136% 325% 94% 125% 65% 78% 77% 108% 100% 183% 150% 75% 147% 59% 70% 70% 94% 60% 95% 129% 159% 213% 120% 88% 143% 80% 153%
Franklin 10 128% 101% 91% 217% 105% 62% 135% 111% 89% 80% 99% 140% 85% 71% 84% 84% 114% 98% 85% 65% 90% 66% 79% 97% 77% 82% 85% 119% 109%
Grand Isle 16 100% 120% 110% 85% 64% 72% 130% 263% 67% 75% 55% 240% 113% 138% 267% 160% 171% 163% 44% 25% 130% 129% 90% 100% 525% 350% 143% 69% 78%
Lamoille 16 74% 57% 95% 85% 191% 239% 119% 154% 113% 102% 179% 166% 87% 134% 157% 68% 147% 96% 76% 112% 78% 135% 117% 58% 79% 203% 121% 95% 78%
Orange 12 83% 65% 94% 86% 88% 90% 94% 58% 56% 90% 122% 161% 178% 138% 103% 65% 106% 127% 115% 111% 48% 102% 96% 80% 89% 77% 107% 89% 117%
Orleans 21 59% 75% 75% 147% 101% 83% 114% 68% 115% 109% 145% 96% 110% 93% 173% 110% 117% 112% 126% 180% 114% 166% 91% 124% 131% 106% 132% 122% 141%
Rutland 25 142% 108% 106% 114% 153% 117% 109% 105% 138% 160% 115% 123% 136% 133% 145% 122% 123% 111% 121% 96% 78% 123% 113% 157% 95% 92% 135% 115% 106%
Washington 12 124% 147% 122% 114% 83% 107% 91% 64% 109% 97% 98% 87% 90% 115% 107% 96% 103% 121% 129% 93% 85% 63% 91% 71% 62% 74% 75% 113% 76%
Windham 13 124% 101% 112% 275% 117% 104% 64% 92% 93% 97% 108% 119% 93% 99% 113% 73% 105% 73% 89% 88% 130% 77% 92% 120% 81% 90% 88% 117% 90%
Windsor 14 121% 84% 130% 136% 111% 129% 73% 98% 111% 109% 102% 122% 79% 102% 99% 105% 83% 88% 90% 74% 70% 102% 98% 110% 89% 96% 87% 81% 106%
Counties
over 100%
Clearance
Rate 7 6 8 10 8 8 5 5 5 7 8 9 6 8 10 8 12 8 6 4 3 10 6 7 4 6 9 9 8
Number of
Months in
Dataset 29
Mean # of
Counties
with CR
over 100% 7.2413793
Page 25 of 75
CRIMINAL BACKLOG INFORMATION
5.1.25
Pending cases by county:
COUNTY NEW NEW TOTAL Under Near dispo Over N/A** Total Clearance rate
FELONIES MISD CASES dispo guideline * dispo Pending For past month
FILED FILED FILED guidelines guideline Cases
Addison 16 38 55 262 43 61 29 395 71%
Bennington 24 52 76 389 64 232 135 820 108%
Caledonia 16 38 54 293 48 440 124 905 117%
Chittenden 70 194 264 1,517 200 671 235 2,623 95%
Essex 1 7 8 79 14 65 24 182 153%
Franklin 15 98 113 837 104 266 105 1312 109%
Grand Isle 4 2 6 17 14 13 0 44 78%
Lamoille 8 45 53 243 28 105 92 468 78%
Orange 7 22 29 189 35 121 26 371 117%
Orleans 12 45 57 301 60 460 73 894 141%
Rutland 30 101 131 664 90 456 129 1339 106%
Washington 20 119 139 862 117 358 200 1537 76%
Windham 24 95 119 632 105 591 145 1473 90%
Windsor 16 63 79 465 50 279 132 926 106%
Totals: 263 919 1182 6750 972 4118 1449 13289 99%
* The “Near” category is intended as an alert that a case is close to the time to disposition goal when active days are in this range. It is the interval between
0.75 of the disposition guideline and the disposition. For example, if the disposition guideline is 120 days, near would be 90 – 120 days, under would be less
than 90 days and over would be greater than 120 days.
** “N/A” is an abbreviation for not applicable. The Judiciary utilizes a data tool, CORE, for measuring disposition time. The implementation of disposition
guidelines in CORE is focused on the interval between case filing and entry of judgment for Court Statistics Project (CSP) case types having a disposition
guideline. Circumstances where a case would have a guideline status of “n/a” would include reopened disposition (aka post judgment) or a case type with no
disposition guideline. (These are predominantly VOP cases)
Page 26 of 75
Division Civil Criminal Environmental Family
Judicial Probate
Bureau
Clearanc Clearanc Clearance Clearanc Clearanc Clearanc
StatewideCourt_CC Unit e Rate e Rate Rate e Rate e Rate e Rate
Superior Court Total 124% 99% 97% 104%
Addison 119% 71% 97% 75%
Bennington 112% 108% 136% 137%
Caledonia 155% 117% 124% 223%
Chittenden 150% 95% 102% 131%
Essex 125% 153% 83% 75%
Franklin 127% 109% 68% 231%
Grand Isle 275% 78% 100% 50%
Lamoille 123% 78% 80% 108%
Orange 100% 117% 106% 32%
Orleans 163% 141% 100% 158%
Rutland 132% 106% 80% 90%
Washington 77% 76% 109% 61%
Windham 89% 90% 99% 89%
Windsor 110% 106% 93% 68%
Statewide Courts Total 133% 99%
Environmental 133%
Judicial Bureau 99%
Total 124% 99% 133% 97% 99% 104%
Page 27 of 75
Comparison of pending case values from 3-1-23 to 05-1-25
Percent Ranked
change in change in
Total over over
percent Disposition disposition
Total change in guidelines cases based
Pending Total case volume Ranked cases from 3-on
Under dispo Near dispo Over dispo (per pending from 3-1-23 total change 1-23 to 05-1- percentage
COUNTY guidelines guideline * guideline N/A** judiciary) (per math) to 05-1-25 in volume 25 reduction
Addison 151 21 -133 -82 -43 -43 -10% 12 -69% 5
Bennington 122 -25 -723 -160 -786 -786 -49% 5 -76% 3
Caledonia 98 3 -627 -167 -693 -693 -43% 6 -59% 8
Chittenden 679 -27 -850 -342 -270 -540 -17% 9 -56% 9
Essex 53 6 -99 -46 -86 -86 -32% 7 -60% 7
Franklin 536 32 -209 -251 108 108 9% 14 -44% 12
Grand Isle -3 9 -57 -21 -72 -72 -62% 1 -81% 2
Lamoille 41 -23 -670 -42 -694 -694 -60% 2 -86% 1
Orange 84 18 -77 -76 -51 -51 -12% 11 -39% 13
Orleans 75 -12 -848 -148 -933 -933 -51% 3 -65% 6
Rutland 286 -29 -1291 -317 -1351 -1351 -50% 4 -74% 4
Washington 566 45 -331 -277 3 3 0% 13 -48% 11
Windham 370 18 -331 -314 -259 -257 -15% 10 -36% 14
Windsor 213 -7 -304 -188 -286 -286 -24% 8 -52% 10
Total 3271 29 -6550 -2431 -5413 -5681
Page 28 of 75
Planning for Site Selection: Overdose
Prevention Center (OPC) in Burlington
The City of Burlington, in partnership with Vermonters for Criminal Justice Reform (VCJR), is in the
very earliest stages of implementing an Overdose Prevention Center. No site has been selected, and
formal planning for site selection has not yet begun. Our first steps involve collaboration with police,
fire, and EMS services, laying the groundwork for a thoughtful, data and community-informed
approach.
What to Expect: Commitment to You: Your Voice
Matters
A Community-Driven Process
We recognize that people may have questions,
As required by Act 178 (2024) and the Vermont concerns, or strong opinions. Whether you're in
Department of Health OPC Operating Guidelines, support or feeling uncertain, your input is
the City and VCJR will launch a comprehensive important.
Service Assessment, including a Neighborhood
Assessment and robust public engagement, We are committed to:
before any site decisions are made.
This process will include: ✅ Ensuring transparency
Engagement with people who will use the ✅ Uplifting community feedback
Center.
Listening sessions with residents,
✅ Reducing neighborhood impact
businesses, and stakeholders. ✅ Integrating safety & public health best
Community forums and NPA (Neighborhood practices
Planning Assembly) presentations later this
summer.
Transparent communication about potential
locations, safety concerns, accessibility, and
design features.
A formal Service Assessment Report that Site Selection Will Prioritize:
summarizes community feedback and
informs the final plan, submitted to the
Vermont Department of Health at least 90
days before operations can begin. Accessibility to people most impacted by
City Council approval. overdose
Proximity to existing social and health
services
Public safety and neighborhood
considerations
Zoning, ADA compliance, and design
Stay Engaged standards
Mitigation of syringe litter and outdoor
Theresa Vezina use
Email: tvezina@burlingtonvt.gov
Page 30 of 75
Published September 2024
Vermont Overdose Prevention Center
Operating Guidelines
Published September 2024
1
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Table of Contents
I. Introduction .........................................................................................................................3
A. Authority ..........................................................................................................................3
B. Purpose ...........................................................................................................................3
C. Definitions .......................................................................................................................3
II. Management ........................................................................................................................5
A. Administrative Body..........................................................................................................5
B. Required Policies and Procedures.....................................................................................6
C. Data Reporting and Evaluation. .........................................................................................9
III. Operations ......................................................................................................................... 13
A. Hours of Operation ......................................................................................................... 13
B. Records Content and Maintenance. ................................................................................ 14
C. Confidentiality................................................................................................................ 15
D. Infection Control ............................................................................................................ 15
E. Physical Space ............................................................................................................... 16
F. Equipment and Supplies ................................................................................................. 18
G. Security ......................................................................................................................... 19
H. Emergency Protocols...................................................................................................... 20
IV. Staff and Training............................................................................................................ 21
A. Staffing .......................................................................................................................... 21
B. Staff ............................................................................................................................... 21
C. Training .............................................................................................................................. 24
V. Provision of Services .......................................................................................................... 26
A. Rights of Participants...................................................................................................... 26
B. Participant Eligibility ....................................................................................................... 27
C. Participant Orientation ................................................................................................... 28
VI. Required Services........................................................................................................... 28
2
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I. Introduction
A. Authority
i. These Operating Guidelines (“Guidelines”) for Overdose Prevention
Centers have been developed by the Vermont Department of Health
in accordance with Act 178 (2024).
B. Purpose
ii. These Guidelines apply to all entities establishing or operating an
Overdose Prevention Center.
iii. The purpose of the Guidelines is to establish requirements for
operating an Overdose Prevention Center in Vermont, and to
provide administrative instructions and best practice
recommendations for doing so.
C. Definitions
i. “ASAM” means the American Society of Addiction Medicine.
ii. “Code of Conduct” means a set of guidelines that establishes the
expected behaviors and standards at the Overdose Prevention
Center.
iii. “De-Escalation” means a set of techniques that Staff may use to
reduce Participant agitation or aggression, while also improving
Participant-Staff relationships.
iv. “Department” means the Vermont Department of Health.
v. “Fixed Site” means an Overdose Prevention Center that operates at a
permanent location inside of a building.
vi. “Grievance” means an expression of dissatisfaction about any
matter.
vii. “Hazardous Waste” means waste that can harm people or the
environment if not managed and handled properly and includes, but
is not limited to, syringes, needles, blades, razors, unused
substances, drug residue, chemicals, radioactive materials, and
contaminated containers.
viii. “Health Care Services” means any treatment or procedure delivered
by a licensed health care professional to maintain an individual's
physical or mental health or to diagnose or treat an individual's
physical or mental health condition, including services ordered by
a licensed health care professional, chronic care management,
preventive care, wellness services, and medically necessary services
to assist in activities of daily living.
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ix. “HCV” means hepatitis C virus.
x. “HIV” means human immunodeficiency virus.
xi. “Ineligibility Criteria” means the behaviors, conditions, or other
considerations that would make accessing services at an OPC unsafe
for the Participant or the staff and the volunteers.
xii. “Intervention” means providing a treatment, procedure, or other
action to prevent harm, reduce potential harm, or treat or improve the
health or wellbeing of an individual.
xiii. “Licensed Health Care Professional” means an individual required by
law to hold a license, registration, or certification to provide health
care services in Vermont.
xiv. “Living Experience” means an individual who currently uses
substances.
xv. “Lived Experience” means an individual who has previously used
substances.
xvi. “Medical Director” means the Overdose Prevention Center Staff
position with the responsibilities set forth in Section IV.B.ii. herein.
xvii. “Mobile Site” means an Overdose Prevention Center that can move
locations, such as a van or a bus, or a non-permanent unit or short-
term unit that operates for less than 180 days.
xviii. “Observation” and “Observe” mean to view and monitor the
condition of a Participant at no more than five-minute intervals during
and after the consumption of a substance.
xix. “Opioid antagonist” means a medication that prevents opioid
receptors from being activated in the central or peripheral nervous
system and can, thereby, block the effects of opioids and treat an
opioid overdose.
xx. “Overamping” means an overdose-like experience related to
stimulants and can include both physical and psychological
symptoms.
xxi. “Overdose Prevention Center” or “OPC” means an organization
providing the facilities and services described in 18 V.S.A. § 4256(a).
xxii. “Overdose Prevention Center Director” or “OPC Director” means the
Overdose Prevention Center Staff position with the responsibilities
set forth in Section IV.B.iii. herein.
xxiii. “Overdose Prevention Center Managing Personnel” or “OPC
Managing Personnel” means the Medical Director, OPC Director,
RPIC, and any other personnel designated by the Administrative Body
as a member of the OPC Managing Personnel.
xxiv. “Participant” means each unique individual using the services
provided by an Overdose Prevention Center.
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xxv. “Participant Visit” means each time a Participant enters the Overdose
Prevention Center.
xxvi. “Responsible Person in Charge” or “RPIC” means the Overdose
Prevention Center Staff position with the responsibilities set forth in
Section IV.B.v. herein.
xxvii. “Reportable and Communicable Diseases” means identified
diseases, syndromes, and treatments identified in the Vermont’s
Reportable and Communicable Diseases Rules that must be reported
to the Department. The Reportable and Communicable Diseases
Rule can be found on the Health Department’s website.
xxviii. “Staff” means individuals employed by or contracting with the
Overdose Prevention Center to provide services at the Overdose
Prevention Center.
xxix. “STI” means sexually transmitted infection.
xxx. “Termination” means ending the ability for a Participant to access
services at the Overdose Prevention Center.
xxxi. “Total Visits” means the total number of Participant Visits, as that
term is defined above.
II. Management
A. Administrative Body
i. Each Overdose Prevention Center must have an Administrative
Body.
ii. If an established organization is operating an Overdose Prevention
Center and the established organization has an existing
Administrative Body (e.g., a Board of Directors), the established
organization’s existing Administrative Body may serve as the
Administrative Body for the Overdose Prevention Center.
iii. The Administrative Body shall have procedures governing the role
and function of the Administrative Body, including procedures
establishing a meeting schedule for the Administrative Body.
iv. Duties
1. Each Overdose Prevention Center shall have an Administrative
Body that is ultimately responsible for
a. Development and maintenance of the policies and
procedures set forth in Section II.B., herein;
b. Management and control of the finances and
operations of the Overdose Prevention Center;
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c. Assurance of quality care and services;
d. Compliance with these Operating Guidelines and all
other applicable laws; and
e. Maintenance of all relevant health and safety
requirements, including ensuring that the Overdose
Prevention Center maintains the necessary levels of
qualified Staff, physical resources, financial reserves,
equipment, supplies, and services to ensure the health
and safety of the Staff, volunteers, and Participants.
B. Required Policies and Procedures
i. In consultation with community partners, individuals with Living and
Lived Experience, OPC Management Personnel, and others, the
Administrative Body shall develop new policies and procedures or
adapt and revise existing policies and procedures to address the
following topics as they relate to the Overdose Prevention Center:
1. Employment and Staff Contracting, including
a. Job descriptions for OPC Staff that include, at a
minimum, the responsibilities set forth in Section IV,
herein;
b. Qualifications, education, training, and experience Staff
members must hold to provide care to a Participant,
specific, where necessary, for each service provided at
the Overdose Prevention Center and consistent with
Section IV, herein;
c. A determination of whether to perform criminal
background checks and state and federal registry
checks and, if so, how to account for results in hiring
determinations; and
d. Codes of ethics and conduct for volunteers and
employees.
2. Quality assurance and assessment, including evaluations of
Staff competence, Overdose Prevention Center compliance
with these operating guidelines, and Overdose Prevention
Center responsiveness to community needs;
3. Volunteer roles and training requirements;
4. The Medical Director role, including number of hours required
to be present at the OPC site and on-call responsibilities;
5. Conflict of interest policy and protocol for the Administrative
Body, Staff, and volunteers;
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6. Budget development, fiscal management, and financial record
keeping;
7. Fiscal audits and oversight;
8. Services to be provided at the Overdose Prevention Center,
which shall include those services set forth in Section VI,
herein;
9. Participant orientation, including the timing of such an
orientation and a process for obtaining a Participant’s
informed consent for services, as needed;
10. Participant-to-Staff ratios for each Overdose Prevention
Center space, ensuring there is at least one Overdose
Prevention Specialist for every four Participants in
consumption and post-consumption spaces;
11. Environmental management and establishment of
environmental controls to assure a safe, comfortable, sanitary
environment. Such a policy shall include requirements
addressing the cleaning of surfaces that may be contaminated
with leftover drug residue and/or hazardous waste and the
infection control procedures set forth in the OPC’s Infection
Control and Infectious Disease Prevention policies;
12. Infection control and infectious disease prevention, as
informed by the Medical Director, in compliance with state and
federal laws, and including those requirements set forth in
Section III.D., herein;
13. Reporting of Reportable and Communicable Diseases to the
Health Department, consistent with the Reportable and
Communicable Diseases Rule;
14. Participant navigation of the Overdose Prevention Center
spaces, as informed by the Overdose Prevention Center
Director;
15. Security measures for the Overdose Prevention Center, which
shall address the unique needs of Participants, Staff, and
volunteers and shall include those requirements set forth in
Section III.G.;
16. Hazardous waste management, handling, and disposal;
17. Emergency response, including responding to overdoses for
opioids, stimulants, and other substances;
18. Coordination with local emergency medical services ensuring
that the policy and procedure are agreed upon with local
emergency medical services;
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19. Coordination with local hospitals that may receive transported
Participants, ensuring that the policy and procedure are
agreed upon with the local hospitals;
20. Engagement with local fire and law enforcement services,
ensuring that local fire and law enforcement have been
consulted about how the Overdose Prevention Center will
engage with local fire and law enforcement;
21. Collection of Participant information and assignment of a non-
identifiable Participant ID in accordance with Sections II.C.,
V.C., and VI;
22. Staff access to Participant records, including how often and
for what purposes Staff may access a Participant’s records.
Such a policy shall limit Staff access to Participant records to
the minimum necessary to provide safe and effective services
to the Participant and to protect the Staff;
23. Participant record keeping requirements, including those
requirements set forth in Section II.C.v.1. and those set forth in
VI.ii., regarding referrals;
24. Confidentiality requirements, including those requirements
set forth in Section III.c.i.;
25. Data collection and reporting requirements, including those
requirements set forth in Section II.C.;
26. Data sharing to inform the Department of Health’s evaluation
efforts as set forth in Section II.C.;
27. Data security measures including safeguarding against
security breaches;
28. Participant Ineligibility Criteria and Participant screening,
including those requirements set forth in Section V.B.;
29. Provision of services to Participants younger than 18-years-
old, ensuring compliance with state and federal laws regarding
access to and the provision of medical and nonmedical
treatment for substance use for minors;
30. A Code of Conduct governing Participant conduct in the OPC
while participating in OPC services;
31. Consequences for violating the Code of Conduct, striving to
ensure Participants remain eligible for Overdose Prevention
Center services whenever possible;
32. Termination of Participant access to Overdose Prevention
Center services;
33. Grievance processes for Staff, volunteers, and Participants,
including processes for Participants who have been excluded
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from receiving Overdose Prevention Center services due to a
violation of the Code of Conduct;
34. Observation, as that term is defined herein, of Participants
during and after use of a substance;
35. Responding to Participants’ carrying guns and violence in the
Overdose Prevention Center;
36. Community Service Assessment requirements, including
those requirements set forth in Section II.C.iv.;
37. Community outreach to ensure effective and ongoing
community engagement;
38. Business internal control documentation;
39. Participant storage requirements, abandoned property, and
unclaimed property;
40. Drug disposal by Participants and for drugs left behind; and
41. Adoption of new policies, protocols and procedures, including
those identified by OPC Management Personnel.
C. Data Reporting and Evaluation.
i. Within 10 business days of a request by the Department, the
Administrative Body shall provide to the Department the policies
and procedures developed by the Administrative Body pursuant to
Section II.B.
ii. In the interest of ensuring data quality and effective program
evaluation, Overdose Prevention Centers shall collect data (e.g.,
the data specified in Section III.B.) in a manner that is consistent
with and aligns with evaluation efforts.
iii. Upon request from the Department, the Administrative Body shall
provide to the Department a budget and budget narrative of the
initial 12-month period of an Overdose Prevention Center. The
budget and budget narrative shall include at least the applicable
line items from the Division of Substance Use Programs Invoice
Template, which can be found on the Department’s website or can
be requested from the Department.
iv. Service Assessment
1. Prior to opening and operating, an Overdose Prevention Center
shall engage individuals with Living Experience from the
geographic region to be served through the Overdose
Prevention Center to inform the structure and organization of
the Overdose Prevention Center’s operation.
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a. Individuals with Living Experience should be
compensated by the Overdose Prevention Center
for their time participating in the service
assessment process.
b. Individuals with Living Experience should be asked
the following questions:
i. What services would be helpful at the Overdose
Prevention Center to help them reduce their risk
of overdose?
ii. How far would you be willing to travel to use an
Overdose Prevention Center?
iii. What model would be most accessible: fixed
site or mobile site?
iv. What location would be best for a fixed site
Overdose Prevention Center (if applicable)?
v. What locations would be best for a mobile
Overdose Prevention Center to be accessed (if
applicable)?
vi. What days and hours of operation would be ideal
for an Overdose Prevention Center?
vii. What is your preferred method of consuming
substances?
viii. What safety measures would need to be in place
to ensure a welcoming and accessible
environment for an Overdose Prevention
Center?
ix. What would be the best ways to spread the news
or advertise that the Overdose Prevention Center
was available?
2. Following the initial engagement with individuals with living
experience, an organization shall engage with community
partners and other interested parties to help inform the
Overdose Prevention Center’s operation. The following sectors
shall be engaged through this process:
a. Local social service providers;
b. Mental health providers;
c. Substance use treatment and recovery providers;
d. Harm reduction agencies serving the same geographic
region;
e. Individuals with Lived Experience;
f. Law enforcement and public safety agencies;
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g. Emergency medical services agencies;
h. Local hospitals;
i. Restorative justice organizations;
j. City or town government officials;
k. City or town employees, including grounds, road
maintenance, sanitation, and park and recreation staff;
l. Community-Creating Providers, including, but not
limited to, health care providers who support lesbian,
gay, bisexual, trans and queer communities, Black,
Indigenous, and People of Color communities,
disability communities, and veteran communities; and
m. Public transportation providers.
3. Summary findings from these engagement sessions should be
documented in a Service Assessment Report, which shall be
submitted to the Health Department 90 days prior to opening
an Overdose Prevention Center.
a. The summary findings must include:
i. Summary responses to and findings from the
questions asked to individuals with Living
Experiences;
ii. Summary findings of the engagement sessions
with community partners and other interested
parties;
iii. A list of community partners and other
interested parties engaged as part of this
process;
iv. A description of the target Participant
population;
v. The potential number of Participants based on
local harm reduction service information;
vi. Identification of area(s) to locate an Overdose
Prevention Center;
vii. Type of Proposed Overdose Prevention Center
Site (i.e., fixed, mobile, both)
viii. Anticipated impact of an Overdose Prevention
Center on the community; and
ix. Services to be provided at the Overdose
Prevention Center.
v. Administrative Records and Reports.
1. The Overdose Prevention Center shall maintain administrative
records, which shall include the following deidentified data.
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The data shall be specific to each day the Overdose Prevention
Center is open and each day’s data shall be separately
documented in the record.
a. Number of visits
i. Number of Participant Visits (by Participant ID
number)
ii. Number of Total Visits (by Participant ID
number)
iii. Total number of visits per day
b. Number of Participants by consumption method
c. Numbers of services used, including but not limited to:
iv. Drug-checking
v. HIV/HCV/STI screening
vi. Safer-smoke supplies provided
vii. Safer-injection supplies provided
viii. Safer-snort supplies provided
ix. Wound-care supplies provided
x. Wound-care first aid provided
xi. First aid provided
d. Participant Visit times of check-in and check-out
e. Overdoses
xii. Number of non-fatal overdoses
xiii. Number of fatal overdoses
a. In Overdose Prevention Center
b. During transportation to the local
hospital
xiv. Number of opioid antagonists used for each
overdose (if applicable), including full or partial
doses
xv. Number of non-opioid antagonist interventions
used for opioid overdoses and type of
interventions
xvi. Number of and type of interventions used for
overamping
xvii. Number of times emergency services called for
an overdose response
xviii. Number of times Participant transported to
hospital
xix. Drug(s) suspected to have resulted in the
overdose
f. Number of referrals broken down by referral type.
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2. Each Overdose Prevention Center shall report the above data
in aggregate to the Department, monthly for the first 3 months
of operation, and then quarterly thereafter. Data shall be
reported by the 15th of the month following the end of the
reporting period.
vi. Act 178 Study
1. Overdose Prevention Centers shall support the Department of
Health and its associated contractors in their effort to
complete the study described in Act 178, Section 3 (2024) and
other evaluation initiatives. Overdose Prevention Centers shall
strive to provide data to the Department of Health in a timely
manner and to collect the data and additional information
requested by the Department and its contractors.
vii. Annual Reporting Requirements
1. As required by 18 V.S.A. Sec. 4256(d), the Overdose Prevention
Center shall publicly post the following data annually on or
before January 15th:
a. Number of program Participants;
b. Deidentified demographic information of program
Participants;
c. Number of overdoses and the number of overdoses
reversed on-site;
d. Number of times emergency medical services were
contacted and responded for assistance;
e. Number of times law enforcement were contacted and
responded for assistance; and
f. The number of Participants directly and formally
referred to other services and the type of services.
III. Operations
A. Hours of Operation
i. The hours of operation for Overdose Prevention Centers shall be
informed by the following:
1. Engagement of anticipated Participants through the needs
assessment process described in Section II.C.iv. of these
Guidelines;
2. Trend data on non-fatal and fatal overdoses as identified by
the Health Department; and
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3. Staffing levels, to ensure appropriate implementation of
services and consumption supervision.
ii. The hours of operation shall be posted conspicuously on the door of
the Overdose Prevention Center, online, and on VT Helplink.
1. Any changes to the hours of operation shall be identified and
communicated two weeks in advance to Participants, posted
on the door of the Overdose Prevention Center, online, and on
VT Helplink.
2. If, during an emergency, the Overdose Prevention Center
needs to change the hours of operation and cannot provide
two weeks’ notice, the Overdose Prevention Center shall
provide as much notice as possible and shall post updated
hours of operation conspicuously on the door of the Overdose
Prevention Center, online, and on VT Helplink.
B. Records Content and Maintenance.
i. Overdose Prevention Centers shall maintain a record for every
Participant in accordance with the policies and procedures adopted
pursuant to Section II herein.
1. A Participant’s name shall never be included in their
Participant record. The Participant record shall include the
non-identifiable Participant ID, assigned in accordance with
the policy adopted pursuant to Section II.B., herein.
2. Records and all the data contained therein shall be
confidential and maintained in accordance with Section III.C.
ii. Overdose Prevention Centers shall attempt to collect the following
information, at a minimum, at the time of the Participant’s
orientation, and to confirm or update the information at intervals
determined by the Overdose Prevention Center:
1. Consideration of whether any of the Ineligibility Criteria apply
to the Participant;
2. The following demographic information:
a. Date of birth
b. Race(s)
c. Ethnicity or ethnicities
d. Gender
e. Housing status
f. Town in which they typically sleep
g. Town in which they spend most of their waking hours
h. Sexual Orientation
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iii. All information from Participants should be collected through self-
report by the Participant, through informed consent, and with the
understanding that accessing services will not be denied for refusal to
provide the information requested.
iv. Overdose Prevention Centers shall collect the following information
at each Participant Visit:
1. The services provided to the Participant;
2. If a referral was provided; and
3. Any emergency services provided.
v. Staff shall strive to collect data and maintain records in a manner that
is minimally intrusive and burdensome for Participants.
C. Confidentiality
i. Overdose Prevention Centers shall collect, store, and disclose
protected health information, data, and other Participant information
and records in compliance with 42 C.F.R. Part 2, HIPAA, and all other
applicable state and federal laws.
ii. Overdose Prevention Centers shall comply with all state and federal
laws regarding notification and reporting of breaches of protected
health information.
D. Infection Control
i. The Infection Control policy and procedures adopted in accordance
with Section III.D. herein, shall include provisions governing the
following topics:
1. Infection surveillance;
2. Reporting occurrences of Reportable and Communicable
Diseases and other infections in accordance with federal and
state law;
3. Sanitization or disinfection of all Participant areas, as
appropriate, including a process for ensuring sanitization of
consumption spaces between Participants;
4. Handling and disposal of hazardous and medical waste and
contaminants;
5. A process for responding to, reporting, and monitoring
accidental needlesticks or other injuries from used drug tools;
and
6. Evaluating occurrences of infection to assess ways to prevent
recurrent infections
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E. Physical Space
i. Fixed Location
1. Overdose Prevention Centers shall have the following areas in
their fixed site locations:
a. Registration and waiting area where Participants are
greeted, wait for an available consumption area, and
receive their orientation;
b. Supplies area where supplies, including safer use
supplies and tools, are made available to Participants
for use in the consumption spaces and for use outside
of the Overdose Prevention Center;
c. A non-smoking consumption area for other methods of
consumption, observed in accordance with the
Observation policy adopted pursuant to Section
II.B.i.32. herein;
d. Post-consumption area, observed in accordance with
the Observation policy adopted pursuant to Section
II.B.i.32. herein;
e. Medical intervention area where Staff and volunteers
can provide additional health services, such as first aid
and wound care first aid;
f. Private consultation areas for Staff and volunteers to
meet with Participants for referrals and other needs;
and
g. A secured area accessed only by Staff and volunteers
for storage of supplies and equipment and other needs,
such as a Staff break room.
2. All consumption areas shall be laid out to ensure Overdose
Prevention Specialists can Observe Participants in accordance
with the OPC’s Observation Policy.
3. The spaces within the Overdose Prevention Center shall
permit unimpeded access for emergency medical services.
This shall include ensuring all doorways, hallways, and
walkways are wide enough for ambulance stretchers and
wheelchairs.
4. The medical intervention area shall be able to accommodate
multiple emergency responses at one time.
5. The Overdose Prevention Center’s interior and exterior space
shall be compliant with the Americans with Disabilities Act.
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6. All areas of the Overdose Prevention Center shall be well lit,
except for areas serving Participants in need of dimly lit
spaces. The Overdose Prevention Center shall have an
emergency lighting system to ensure appropriate levels of light
in the event the primary source of electricity is disrupted.
7. Overdose Prevention Centers shall be designed such that
Participants are not visible to people located outside the
building.
8. Overdose Prevention Centers shall have a secure storage area
for Participants to use.
ii. Smoking Consumption Area
1. Within twelve months of opening an Overdose Prevention
Center, an Overdose Prevention Center shall have a smoking-
consumption area that complies with the requirements of
these guidelines.
a. If an Overdose Prevention Center is unable to complete
the work of building a compliant smoking-consumption
area within this twelve-month period, the Overdose
Prevention Center shall provide the following notice to
the public and the Department:
i. The Overdose Prevention Center smoking-
consumption area is not complete; and
ii. The specific date the compliant smoking-
consumption area in the Overdose Prevention
Center will be complete, which shall be no later
than twelve months after the original twelve-
month period.
2. The smoking consumption area shall include:
a. Non-porous and non-permeable chair and counter or
table; and
b. Hazardous waste disposal receptacles.
3. If the smoking consumption area is inside of the building, there
must be a mechanical ventilation system that runs at all times
the Overdose Prevention Center is open for Participants or is
occupied by Staff.
a. The mechanical ventilation system serving the
smoking-consumption area shall be separate from the
ventilation system serving the rest of the Overdose
Prevention Center building.
b. The mechanical ventilation system for the smoking-
consumption area shall be designed to ensure smoke
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does not move into the non-smoking spaces of the
building when people enter and exit the smoking-
consumption area.
c. The air from the smoking-consumption area shall be
ventilated directly outside of the building. Air from the
smoking consumption area shall not be recirculated
through the Overdose Prevention Center building.
d. The smoking-consumption area shall be sufficiently
separated from non-smoking areas of the Overdose
Prevention Center such that smoke from the smoking-
consumption area does not negatively impact the air
quality for the surrounding, non-smoking areas.
4. If the smoking-consumption area at the OPC is not inside of
the OPC building, the OPC shall ensure that the smoking
consumption of substances at the OPC does not impact the
air quality for the rest of the Overdose Prevention Center’s
fixed-site location, for neighboring buildings, or for the public.
iii. Mobile Location.
1. Mobile units shall adhere to the standards described in parts
2-4 and 6-8 of Section III.E.i., herein.
2. Staff in mobile units shall be able to observe Participants in
accordance with the OPC’s Observation policy adopted
pursuant to Section II.B.i.32. herein.
3. Mobile units shall ensure that they have a potable source of
water and sufficient plumbing for handwashing for
Participants.
4. Mobile units shall ensure that phone service is available at all
locations where the unit stops in the event emergency services
must be called to serve Participants.
5. Smoking-consumption is not permitted inside of a mobile unit.
F. Equipment and Supplies
i. Overdose Prevention Centers shall have the following equipment on
site:
1. Safer-smoke supplies
2. Safer-snort supplies
3. Safer-injection supplies including syringes
4. Drug-preparation tools
5. Saline and distilled water for drug preparation
6. Naloxone
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7. Self-inflating bag valve mask
8. Pulse-oximeters
9. Automated external defibrillator (AED)
10. Handwashing stations
11. Personal protective equipment for Staff and volunteers
12. Hospital-grade disinfectant cleaning supplies to be used in all
areas of the Overdose Prevention Center
13. Hazardous waste disposal equipment, including sharps
disposal and fire-proof ash disposal for smoking-consumption
areas
14. Ash and other smoking litter disposal equipment
15. Fire extinguishers
16. Drug-checking equipment, including test strips or Fourier-
transform infrared spectroscopy and associated materials
and
17. Appropriate equipment to effectively log required Participant
data.
ii. Drug-checking services must be in compliance with the Vermont
Community Drug-Checking Program Guidelines.
iii. All furniture in consumption and medical intervention areas of the
Overdose Prevention Center must be nonporous and nonpermeable.
iv. All equipment shall be stored in a safe manner, including storage of
oxygen tanks away from sources of heat and flame.
v. Handwashing stations shall be readily available to Participants
throughout the Overdose Prevention Center. The non-smoking
consumption area shall have sufficient handwashing stations to allow
Participants to use the stations while not disrupting the flow of the
Overdose Prevention Center.
G. Security
i. Overdose Prevention Centers shall comply with policies for security
and coordination with emergency medical services, hospitals, fire
and law enforcement agencies, as developed in accordance with
Section II.B., herein.
ii. Security measures shall, at a minimum, address the following:
1. Ensuring Participants can enter and exit the Overdose
Prevention Center safely;
2. Ensuring entrances to the consumption areas are secured to
ensure Overdose Prevention Center Staff and volunteers can
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control the entrance and exit of Participants for the safety and
well-being of all Participants, Staff and volunteers;
3. Ensuring Participants have a safe location in the Overdose
Prevention Center to store personal items when accessing the
consumption and post consumption areas of the Overdose
Prevention Center; and
4. The location and use of security and panic alarms.
iii. Staff and volunteers shall wear an identification badge with a photo
that states at a minimum their name and position at the Overdose
Prevention Center.
1. The Responsible Person in Charge for each shift shall include
on their identification badge that they are serving in that
position.
iv. The Overdose Prevention Centers shall establish a process for
Participants entering and exiting the Center.
H. Emergency Protocols
i. Overdose Prevention Centers shall comply with policies for
responses to emergencies and for coordination with emergency
medical services, hospitals, fire, and law enforcement agencies, as
developed in accordance with Section II.B., herein.
ii. Emergency policies and procedures shall clearly indicate the
necessary steps to treat an overdose, including when to provide
oxygen, to administer an opioid antagonist, and to call emergency
services.
1. Emergency policies and procedures shall address how to
safely move a Participant from a smoking-consumption area to
a non-smoking area of the building prior to use of oxygen.
iii. All Overdose Prevention Center Staff and volunteers shall receive
sufficient training on all emergency policies and procedures to ensure
a safe environment for Participants, volunteers, and Staff members.
iv. Overdose Prevention Centers shall develop a process to ensure
Participants agree, prior to engagement in services at the Overdose
Prevention Center, to comply with and adhere to the emergency
protocols and procedures.
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IV. Staff and Training
A. Staffing
i. During operating hours, Overdose Prevention Centers shall have
trained professionals present in the building or mobile facility who
can provide, at a minimum, basic medical care, such as CPR,
overdose interventions, first aid, and wound care, and who can
perform medical assessments of Participants to determine if there is
a need for emergency medical service response.
ii. Overdose Prevention Center Staff and volunteers, who provide
services at an Overdose Prevention Center that require a state or
federal license or registration to provide, shall hold the required
license or registration. The license or registration shall be current and
in good standing.
B. Staff
i. Generally
1. Overdose Prevention Centers shall employ or contract with a
Medical Director, and shall employ an OPC Director and
Overdose Prevention Specialists in accordance with these
Guidelines and the policies adopted pursuant to Section II.B.
2. Overdose Prevention Specialists
a. Each Overdose Prevention Center shall maintain
appropriate numbers of trained Overdose Prevention
Specialists during operating hours.
b. Overdose Prevention Centers shall maintain a ratio of
Overdose Prevention Specialists that meets the
requirements of the policy adopted in Section II.B. but
there shall never be more than four Participants for
every one Staff member in a consumption and post-
consumption area.
3. Responsible Person in Charge (RPIC)
a. An Overdose Prevention Center shall ensure that there
is a Responsible Person in Charge identified and
present at the Overdose Prevention Center the entire
time the Overdose Prevention Center is open.
b. Any Staff member meeting the qualifications
established in the policies developed pursuant to
Section II.B.i.1., herein, may serve as the RPIC.
Volunteers shall not serve as the RPIC.
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ii. Medical Director
1. The Medical Director shall be a physician licensed in
accordance with 26 V.S.A. Chapter 23 or 26 V.S.A. Chapter 33,
an advanced nurse practitioner licensed in accordance with 26
V.S.A. Ch. 28, or a physician assistant licensed in accordance
with 26 V.S.A. Ch. 31.
2. The Medical Director shall be present at the Overdose
Prevention Center at least five (5) hours per week and available
for on-call responsibilities in accordance with the policy
adopted pursuant to these Guidelines.
3. The Medical Director shall provide general supervision to OPC
Staff providing services to Participants.
4. The Medical Director shall be responsible for the following
within the Overdose Prevention Center:
a. Developing training plans for each Overdose Prevention
Center Staff member with direct Participant contact,
including initial and ongoing training requirements;
b. Ensuring each Overdose Prevention Center Staff
member and volunteer is proficient in:
i. Recognizing signs of overdose of opioids,
stimulants, and other substances;
ii. Responding to overdoses of opioids, stimulants,
and other substances;
iii. Infection control and infectious disease
prevention protocols and practices; and
iv. Other relevant trainings as required in policies
established in accordance with Section II.B.,
herein.
c. Assisting with medically complex cases and providing
support for wound care for Participants;
d. Supporting the Administrative Body with the
development and implementation of policies,
protocols, and procedures; and
e. Development of overdose response policies, protocols,
and procedures.
iii. OPC Director
1. The Overdose Prevention Center Director shall be proficient in
operations, financial management, records management,
personnel management, community development, and
overdose response.
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2. The Overdose Prevention Center Director is responsible for the
following:
a. Day-to-day operations of the Overdose Prevention
Center;
b. Managing Staff, ensuring the appropriate Staffing levels
for each day, and adjusting Overdose Prevention Center
Participant flow if there is a reduced Staffing capacity;
c. Developing Staff and volunteer orientation policies,
protocols, and procedures;
d. Ensuring all Staff and volunteers have completed
required trainings prior to working directly with
Participants;
e. Maintaining security measures for Participants, Staff,
and volunteers; and
f. Receiving and responding to community concerns.
iv. Overdose Prevention Specialists
1. Overdose Prevention Specialists shall be responsible for
a. Observing Participants in consumption areas, in
accordance with the Observation policy adopted
pursuant to Section II.B.;
b. Observing Participants in post-consumption areas, in
accordance with the Observation policy adopted
pursuant to Section II.B.;
c. Responding to overdoses in the Overdose Prevention
Center in accordance with the policies adopted
pursuant to Section II.B.; and
d. Providing harm reduction, overdose prevention,
infectious disease, sexually transmitted infections,
drug tool disposal, and first aid education to
Participants.
v. Responsible Person in Charge
1. There shall be a Responsible Person in Charge assigned and
present during all hours of operation of the OPC.
2. The Responsible Person in Charge is responsible for the
following during their shift:
a. Monitoring the ratio of Overdose Prevention Specialists
to Participants in consumption and post-consumption
spaces to ensure that the number of Participants never
exceeds four for every one specialist;
b. Monitoring the Overdose Prevention Center to ensure
Participants’ needs are met and to minimize, to the
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extent possible, the waiting time for Participants at the
consumption spaces;
c. Monitor compliance with Overdose Prevention Center
policies and procedures by Participants, Staff, and
volunteers;
d. Ensuring the appropriate procedures are observed
when Staff respond to an overdose; and,
e. Maintaining appropriate safety of Participants, Staff,
and volunteers.
3. This role shall be integrated into all emergency and operational
procedures for the Overdose Prevention Center.
vi. Other Staff
1. The Overdose Prevention Center may employ other Staff, as
needed, including peers, case managers, medical
professionals, and mental health counselors.
2. Licensed Health Care Professionals
a. If a licensed health care professional is employed by,
contracts with, or volunteers at an Overdose Prevention
Center to provide health care services within the scope
of that licensed health care profession, the licensed
health care professional shall hold a current license in
that profession, in good standing, and in Vermont.
b. Licensed health care professionals employed by,
contracting with, or volunteering at an Overdose
Prevention Center shall practice competently, provide
safe and acceptable care to Participants, and provide
care that conforms to the essential standards of
acceptable and prevailing practice.
C. Training
i. Required Training for All Staff
1. All Overdose Prevention Center Staff and volunteers are required to
satisfactorily complete training in the following areas as part of their
orientation and at regular intervals, thereafter, as determined by the
Administrative Body, Medical Director, and Overdose Prevention
Center Director in the policy established pursuant to Section II.B.,
herein:
a. Proper use of the equipment and supplies listed in Section
III.F.
b. CPR
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c. AED use
d. Administration of opioid antagonists
e. De-escalation
f. Stigma related to substance use
g. Translation services
h. Monitoring and assessing oxygen levels
i. Infection control and infectious disease prevention
j. Collection, disposal, and transportation of hazardous waste
k. Storage and handling of drug tools and other drug use
equipment
l. Obtaining informed consent
m. The ASAM levels of care
n. Substance use and mental health resources in Vermont,
including use of VT Helplink’s website
o. Participant confidentiality, including 42 CFR Part 2, HIPAA,
and other applicable Federal and State laws
p. Any other trainings as determined by the Administrative
Body, Medical Director, or Overdose Prevention Center
Director.
ii. Required Training for Medical Director, Overdose Prevention Center
Director, and Overdose Prevention Specialists:
1. In addition to the trainings set forth in subsection (i), the Medical
Director, Overdose Prevention Center Director, Overdose
Prevention Specialists, and any other positions engaging with
Participants in consumption and post-consumption areas shall
complete training in the following areas in accordance with the
policies adopted pursuant to Section II.B., herein:
a. Harm-reduction practices and safer-use skills
b. How to educate Participants on harm reduction practices
and safer use skills
c. Identification and response to overdoses of all drug classes
and of different complexities
d. Mental health first aid
e. First aid and wound-care first aid
f. Overdose safety assessments, including assessing when a
Participant can safely leave the Overdose Prevention Center
without risk of overdose from consumption at the Overdose
Prevention Center
g. Safer sex practices
h. How to educate Participants on safer sex practices
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i. How to conduct HIV, hepatitis, and sexually transmitted
infections screenings and communicating results
j. How to report communicable diseases to the Health
Department in alignment with the Reportable and
Communicable Diseases Rule
k. Community drug-checking and result delivery in accordance
with state and federal laws
l. Withdrawal management when an opioid antagonist is
administered to a Participant on site
m. Culturally appropriate care
n. Trauma-informed care
o. Person-centered approaches
V. Provision of Services
A. Rights of Participants
i. Code of Conduct.
1. The Code of Conduct developed by the Administrative Body, in
accordance with Section II.B., herein, shall be posted within
the Overdose Prevention Center in a conspicuous location.
2. A written copy of the Code of Conduct and the consequences
of failing to observe the Code of Conduct shall be provided to
each Participant during their orientation. Overdose Prevention
Specialists or other specified Staff shall review with the
Participant the Code of Conduct and the potential
consequences of violating the Code of Conduct.
3. The Code of Conduct shall be translated into at least the
following languages:
a. Arabic
b. Burmese
c. Dari
d. French
e. Kirundi
f. Nepali
g. Pashto
h. Somali
i. Spanish
j. Swahili
k. Vietnamese
ii. Grievance Policies and Procedures
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1. Grievance policies and procedures developed by the
Administrative Body, in accordance with Section II.B., herein,
shall be posted in a conspicuous location within the Overdose
Prevention Center.
2. Grievance policies and procedures shall be provided to
Participants during their orientation to the Overdose
Prevention Center.
B. Participant Eligibility
i. The Overdose Prevention Centers shall develop a policy regarding
Ineligibility Criteria in accordance with Section II.B.
ii. The Overdose Prevention Center shall also establish a process for
screening Participants to determine whether any of the Ineligibility
Criteria apply.
iii. Participants shall not be asked to present identification to be eligible
for services.
iv. The Ineligibility Criteria and screening process developed pursuant to
Section II.B. shall be posted conspicuously at the registration area of
the Overdose Prevention Center.
v. When a Participant arrives at an Overdose Prevention Center, they
shall first be screened for Ineligibility Criteria by a Staff person, who
has been trained in accordance with these operating guidelines and
Overdose Prevention Center policies.
1. After completion of the screening process, the Staff person
who conducted the screening will determine whether the
Participant is eligible for services at the Overdose Prevention
Center.
2. If the Staff person conducting the screening determines the
Participant is not eligible for services, the Participant may file a
grievance in accordance with the grievance policies and
procedures established by the Overdose Prevention Center.
3. If the Participant is deemed eligible for services, the
Participant shall be provided with a Participant orientation.
4. A Participant deemed ineligible for services may be deemed
eligible for services at a later date.
vi. The policy for denial of services developed in accordance with
Section II.B., herein, shall include protocols for addressing the needs
of Participants who cannot self-inject or who are overly intoxicated
and other circumstances that make a Participant ineligible for
services. The policies shall consider the personal and professional
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liability of the individual Staff and the whole Overdose Prevention
Center.
C. Participant Orientation
i. After a Staff member determines that a Participant is eligible to
receive services from the Overdose Prevention Center, an orientation
to the Overdose Prevention Center and services shall be provided by
the Overdose Prevention Center Staff to the Participant.
ii. The orientation shall include the following:
1. The mission and value statements of the Overdose Prevention
Center
2. Services provided at the Overdose Prevention Center
3. Services available through consultation and referral
4. Participant Code of Conduct and potential consequences for
violating the Code of Conduct
5. Overdose Prevention Center policies and procedures,
including
a. Emergency Procedures
b. Drug usage and sharing policy
c. Disposal of paraphernalia
d. Confidentiality and anonymity
e. Participant termination criteria and Grievance process
f. Security
iii. Participants shall agree to the Emergency Procedures prior to
receiving services.
iv. Participants shall receive their Participant ID following completion of
their orientation.
1. The Participant ID is intended to allow anonymity of the
Participant while allowing the Overdose Prevention Center the
ability to track the Participant’s Overdose Prevention Center
use and medical and other referrals. This will facilitate
effective follow-up and wrap around support of Participants.
VI. Required Services
i. General
1. Overdose Prevention Centers shall provide the following
services, at a minimum:
i. Observation of consumption of pre-obtained
substances through injection, snorting, or ingestion;
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ii. In accordance with III.E.ii.1, observation of pre-
obtained substances through smoking; and
iii. Post-consumption observation and assessment of
safety following consumption.
2. Overdose response including observing oxygen levels,
administering opioid antagonists, responding to
overheating and seizures, and calling emergency medical
services;
3. Education on safer use, harm reduction, and overdose
prevention practices;
4. Education on overdose responses including responses to
opioid, stimulant, and multi-substance overdoses;
5. Provision of supplies for safer use and harm reduction
practices including:
i. Safer-smoke supplies
ii. Safer-snort supplies
iii. Safer-injection supplies, including syringes
iv. Drug-preparation tools
v. Opioid antagonists
6. Education on disposal of use tools including syringes;
7. Collection and secured disposal of hazardous materials,
including hypodermic needles and syringes, other injection
equipment, and other drug-consumption tools;
8. Education on safer sex practices;
9. Provision of safer sex supplies, including condoms and
lubrication;
10. Infectious disease education;
11. HIV, HCV, and STI screenings;
12. First aid;
13. Wound-care first aid;
14. Drug-checking;
15. Support using VT Helplink services; and
16. Referrals to:
i. Substance use treatment services
ii. Substance use recovery services
iii. Harm reduction organizations
iv. Wound care services
v. Primary care, dental, infectious disease providers,
and other medical services
vi. Housing, nutritional support, and other social
services
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vii. Legal aid services
viii. Mental health service
ii. Referrals
1. Overdose Prevention Centers shall establish direct referral
processes through which the Overdose Prevention Center
contacts the agency being referred to on behalf of the
Participant to reduce the burden on the Participant to
initiate the engagement.
2. The direct referral processes shall include informed
consent by the Participant and align with federal regulation
regarding sharing of protected health information.
3. The Overdose Prevention Center shall maintain a record of
referrals made on behalf of a Participant. The record shall
be maintained separately from the Participant’s Overdose
Prevention Center record. The record shall contain the
Participant’s ID, the Participant’s name, and any other
information needed to make the referral. The record shall
be maintained in accordance with the Confidentiality
policy established pursuant to Section II.B. of these
Guidelines and subject to Section III.C herein.
4. Overdose Prevention Centers shall establish direct referral
processes with at least the following service providers in
their geographic region:
i. Hub provider
ii. Infectious disease provider
iii. Mental health agency
5. Overdose Prevention Centers shall establish an evaluation
process with direct referral agencies to identify the number
of direct referrals made by the Overdose Prevention Center
that resulted in at least one appointment by the
Participant.
6. Overdose Prevention Centers shall have an established
shared response protocol with the mental health crisis
team serving in the Center’s geographic region.
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Burlington
Overdose Prevention Center
Proposal
Presented to Burlington City Council • April 14, 2025
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Burlington OPC Work Session
Guiding our conversation around implementation and
compliance for a vote of approval on April 28th
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Overview of Proposal
• Partnership between City of Burlington and VCJR
• Project Proposal with phased implementation
aligned with Act 178 (2024) and VDH Guidelines
• Emphasis on community engagement and public
health
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Project Funding Summary
This pilot program is funded through the Vermont Opioid Abatement Special
Fund, consistent with state priorities and national opioid settlement guidance.
• Section 2 of Act No. 178 appropriates for Fiscal Year 2025 $1.1 million to VDH for the
purpose of awarding grants to the City for establishing an OPC upon submission of a
grant proposal that has been approved by the City Council and that meets the
requirements of 18 V.S.A. § 4256 and the Guidelines.
• Section 2 also expresses the General Assembly’s intention to continue appropriating
funds for the same purpose through Fiscal Year 2028.
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VCJR is uniquely suited to implement Burlington's OPC due to its trusted
relationships with the target population and deep roots in harm
reduction and public health.
• Operates a low-barrier recovery center in downtown Burlington
• Has extensive experience with overdose prevention, wound care,
and peer support
• Partners with organizations such as Johnson Health Center, Vermont
CARES, Pathways Vermont, and Howard Center
• Employs staff with lived experience and proven success in
supporting individuals with substance use disorder
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LOI Proposal Review
Committee
• Theresa Vezina, Special Assistant on OPC
Implementation
• Joe Magee, Deputy Chief of Staff
• Sarah Russell, Special Assistant to End
Homelessness
• Jennifer Tomczak, Burlington Board of Health
• Judy Rivers, Burlington Board of Health
• Lacey Smith, Assistant Director of CAIP @ BPD
• Chief LaChance, Burlington Fire Department
• Martina Anderson, Director of
Communications VAMHAR
• Elly Riser, MD, MPH UVM Health Network
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Key Compliance Areas
(Act 178 & VDH Guidelines)
• Governance and Administrative Structure
• Service Assessment
• Required Policies and Procedures
• Site Readiness and Zoning
• Staffing Ratios and Training
• Emergency Protocols
• Data Collection, Reporting, and Evaluation
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Phased Implementation Summary
Phase 1: Planning & Phase 2: Operations • Secure Site
• Service Assessment
Capacity Building & Compliance • Staffing
• Community Engagement
• Equipment
• Policy Development
Months 1-12 Months 9-18 • Training
• Site Selection
• Security
• Supervised Use
• Data & Reporting
• Evaluation
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Phase 1: Service Assessment
• Engagement with people who use drugs
• Community & stakeholder outreach
• Overdose trends & hot spot data
• Neighborhood assessment
• Final Service Assessment report
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Phase 1:
Site Selection & Facility Planning
• Site Aquisition Plan
• Real estate market assessment
• Accessibility, zoning, ADA
compliance
• Preliminary facility design
• City support on entitlements
• Community engagement
• Be a Good neighbor
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Phase 2: Site Setup & Service Launch
Site Approved by Council & Secured
Equipment, Supplies, Staffing
Emergency protocol training, security, final intake process
Submit all compliance documents 90 days prior to launch
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Required Services & Staffing
• Supervised use, wound care, drug checking
• Infectious disease counseling and reporting
• Substance Use Treatment Services & referrals
• Peer support, referrals, overdose response
• Licensed medical staff, trained overdose prevention
specialists
• HIPAA and 42 CFR compliance
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Evaluation & Data Reporting
• Monthly & Quarterly Reports to VDH
• Annual Public Reports
• Aggregate de-identified data
• Participation in Act 178 Public Health Impact Study
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Next Steps & Shared Commitments
City Council Vote on Proposal April
Submit City Council Approved Proposal to VDH
Continued engagement with City Council is critical
Transparent communication with community & ongoing engagment
Ongoing partnership between VCJR & City
Continue aligning with VDH guidelines
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Thank you for your support.
Contact Us
Theresa Vezina, Special Assistant on OPC - tvezina@burlingtonvt.gov
Tom Dalton, Executive Director VCJR - tom@vcjr.org
Jess Kirby, Program Director VCJR- jess@vcjr.org
Sarah Ashley Simmons, Service Coordinator VCJR- sas@vcjr.org
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