Recreation Commission

Agenda Village of Glen Ellyn Recreation Commission Meeting Friday, May 30, 2025 7:00 AM Village Links Ed Posh Boardroom Visitors are welcome to attend all meetings of the Recreation Commission. A. Call To Order B. Public Comments C. Approval of Minutes 1) Minutes - April 25, 2025 D. Standing Reports 1) Financial - Noel Allen 2) Manager's Report a. Golf - Mike Campbell b. Reserve 22 - Jon Satinover c. Grounds - Andrew Cross 3) Trustee Liaison - Steve Thompson E. Reserve 22 Presentation 1) Reserve 22 Presentation - Jon Satinover F. Marketing Presentation 1) 2025 Marketing Presentation - Julie Rusin G. Old Business 1) Master Plan Update H. New Business I. Next Meeting - June 27, 2025 J. Adjournment Village of Glen Ellyn Page 1 of 41 Village of Glen Ellyn Minutes Village of Glen Ellyn Recreation Commission Regular Meeting Commission April 25, 2025 7:00 AM Village Links/Reserve 22 Board or Recreation Date: April 25, 2025 Commission: Meeting: Regular Called to 7:03 a.m. Order: Quorum: Yes Adjourned: 8:53 a.m. MEMBER ATTENDANCE: Carol Scott Chairperson Present Nancy Carter Commissioner Present Tony Coconate Commissioner Present Scott Coldiron Commissioner Absent James Ozog Commissioner Present Rick Quoss Commissioner Present Tom Slowinski Commissioner Absent Also Present: Noel Allen General Manager / Staff Liaison Mike Campbell Director of Golf Andrew Cross Golf Course Superintendent Jon Satinover Food & Beverage Director Vince Crovetti Head of Golf Professional Steve Thompson Village Trustee Liaison Public Tom Manak A. CALL TO ORDER/ROLL CALL The April 25, 2025 meeting of the Recreation Commission was called to order at 7:03 a.m. at the Village Links of Glen Ellyn Maintenance Building; 490 Harding Avenue; Glen Ellyn, Illinois by Chairperson Scott. B. PUBLIC COMMENT - None C. APPROVAL OF MINUTES FROM MARCH 28, 2025 APPROVAL OF MINUTES FROM MARCH 28, 2025 MEETING MOTION BY: Commissioner Carter SECONDED BY: Commissioner Ozog RESULT: Unanimous Page 2 of 41  Recreation 2 April 25, 2025 D. STANDING REPORTS 1. Financial – Noel Allen – Manager Allen provided a financial overview, noting that March was a solid month overall. While revenues in both food and golf were down compared to last year due to a later seasonal opening, golf playable hours indicate conditions were actually better this March—we simply weren’t able to open as early. Staff did a strong job managing expenses, resulting in operating income that was $27,000 higher than the same period last year. Pesticide purchases, which impacted March figures last year, will instead hit the books in April this year. The restaurant performed well, with revenues $6,000 higher than last March. The current cash position stands at $1,909,000, with expectations to see that grow through May and June. 2. Manager’s Report A. Golf – Mike Campbell – Director Campbell reported that March was relatively quiet for golf, as expected for the time of year. However, several key activities took place. The Permanent Time Lottery was held, with 34 groups registering for Saturdays and 37 for Sundays—six groups opted not to select a tee time this season. The Senior Draw continues to be strong, with 100 players participating on Wednesday mornings. Staff onboarding is underway, with 70 new employees brought on. Outing contracts have been finalized, with 56 events booked—contracts signed and deposits secured. Additionally, an interview is scheduled for Saturday with a female golf professional, which, if successful, would mark the first female professional on the team. B. Reserve 22 – Jon Satinover – Director Satinover provided several updates, noting that banquet sales are up by $40,000 compared to last year. While costs remain tight, overall performance across key areas is ahead of last year. Cost of goods sold is in a strong position, and while some figures may appear higher than the budget projections, it's still early in the year and solid progress has been made. The chef has maintained food costs at 32%, which is a positive start. Staffing levels are currently in a good place. Commissioner Ozog inquired about whether the restaurant has considered implementing a table-side ordering and payment device, commonly used in Europe. Satinover confirmed that such a device, known as Toast, has been discussed. Implementing it would require coordination across several departments and represent a $30,000 investment. It is being considered for potential adoption in 2027. Manager Allen added that this type of technology has been reviewed over the years. While Toast is one example, there are other companies offering similar systems. Transitioning to this type of platform would mean a significant operational shift and would bifurcate the golf and food businesses, unless it could integrate with the current Club Prophet point-of-sale system. Separating the businesses may take away the ability to use gift cards and tournament winnings at both locations. Benefits could include improved food quality, faster service, and more efficient table-side payments. Club Prophet also has its own version of this type of system, and management is actively evaluating the options. C. Grounds – Andrew Cross – Superintendent Cross provided several updates, noting that the golf course came through the winter in good shape, although the lawns remain a bit rough. March is a particularly busy time for the team as they prepare the course for play, set up course accessories, and assist the restaurant with various projects. One major task included removing the old patio furniture and assembling and installing the Page 3 of 41  Recreation 3 April 25, 2025 new set, which arrived in a full semi-truck and required an entire day to put together. The team also completed stump removal and cleanup in several areas. Commissioner Coconate complimented the appearance of the golf course and noted that others have shared similar positive feedback. 3. Trustee Liaison – Steve Thompson – Trustee Thompson shared several key updates. He reported that an open house and planning meeting was held the previous evening by the Park District regarding the future of Panfish Park. The meeting was well attended and productive. Although the Park District is taking on more responsibility for the park, there are still areas that remain under the Village Links’ oversight. Cross added that these areas include the maintenance of parts of the paths—many of which run through wetlands and are difficult to manage after heavy rains—as well as the pond infrastructure, ensuring that stormwater systems function properly. Thompson also noted that the Village is evaluating updates to Taft Road, from Park Boulevard to Nicol Way. Planned improvements include curbs, sidewalks, asphalt resurfacing, and potentially new lighting and tree plantings. Additionally, he mentioned that the Village Board will vote on Monday regarding the grocery tax. This vote would shift the authorization of the tax from the state to the Village itself, but the tax amount will remain unchanged. The grocery tax currently generates approximately $800,000 annually for Glen Ellyn. E. 2025 GROUNDS OPERATIONS PRESENTATION – Superintendent Cross presented the 2025 Grounds Operations Update, outlining both current challenges and recent accomplishments. He noted that while finding seasonal workers is not difficult, the challenge lies in offering competitive wages, as the positions require pay above minimum wage. Training staff effectively also remains an ongoing hurdle, though several new hires have already proven to be excellent additions to the team. Another significant challenge is the aging landscaping across the course, with many of the original plantings reaching the end of their lifecycle. Cross explained that although last summer's dry weather was good for revenue, it presented unique maintenance issues, including storm cleanup demands. Despite these challenges, the grounds team accomplished several key initiatives. Weed control efforts were successful and 2025 marks the final year for major capital equipment purchases. A new fleet has been acquired, and overhead lighting was replaced. The team also restored the 9th green to its original boundaries through strategic tree removal, improving playability. New perennial plantings, including knockout roses, were added near the first tee. Water management continues to be a priority, and a major project was completed to add 3 inches of sand to the 18-hole course, followed by the 9-hole course. All flower beds on the property were also mulched. A new piece of equipment that holds what four small carts could hold was added to streamline the bunker-filling process. Cross shared before-and-after images of the bunkers and reviewed course cleanups by hole, highlighting improvements in sand quality and consistency. Page 4 of 41  Recreation 4 April 25, 2025 Looking ahead, Cross announced he will attend National Golf Day in Washington DC next week with the Allied Golf Association, where owners and superintendents will meet with members of Congress. One legislative focus will be the FIT Act, which proposes allowing HSA funds to cover green fees and lessons. 2025 Goals and Vision: Playability: Every decision supports improving the course experience. Finish adding sand to fairway bunkers. Continue opening up course views. Refresh landscaping around the clubhouse. Expand use of drip irrigation for flowers where feasible. Safety: Establish and spread a safety-first culture within the maintenance department. Detail Work: Improve bench areas, on-course beds, and general course aesthetics. Ongoing Refinement: Continue evaluating and optimizing maintenance practices. Native Areas: Redefine and manage native areas following recent mow-down cleanup. Patron Experience: Elevate the overall experience for all who use the course. Cross provided the Recreation Commission with a guided tour of the grounds facility. F. OLD BUSINESS 1. 2025 Golf Outing Preview - Noel noted that at last month’s meeting, the Recreation Commission requested a summary of the upcoming golf outings. Mike Campbell provided an overview, stating that 53 outings are currently scheduled— not including smaller group events. Some outings are full shotgun starts, while others are modified shotgun formats. The course does not accept modified shotgun outings for groups with fewer than 40 players. They are projecting approximately 5,000 rounds and $437,000 in revenue from outings, which typically represent about 6% of total rounds played and 10% of overall revenue. While the number of outings may increase, the number of individual players could decline. Notably, 90% of these outings include a food component and will utilize the banquet room. Many of the outings are returning groups. Campbell also shared an update on the outing deposit policy. Previously, a flat deposit of $500 was required; under the new structure, deposits are now $500 for 9-hole outings, $1,000 for 18-hole outings, and $2,000 for 27-hole events. 2. Master Plan /Dedicated Webpage Update – Manager Allen reminded the Commission that at last month’s meeting, they discussed the importance of providing transparency to the public regarding the Master Plan. In response, he created a timeline outlining the process and reviewed it with the Recreation Commission. He also shared links to livestreamed meetings and noted that this information will be added to the website, allowing residents to follow the project’s progress and understand the next steps. Allen emphasized that while steps are being taken to increase visibility, there are still many unknowns surrounding the Master Plan at this stage. Page 5 of 41  Recreation 5 April 25, 2025 G. NEW BUSINESS – None H. NEXT MEETING - May 30, 2025 I. ADJOURNMENT Commissioner Ozog motioned and Commissioner Carter seconded to adjourn the meeting. The meeting was adjourned at 8:53 a.m. Submitted by Elisa Pollina, Recording Secretary Reviewed by Noel Allen, Staff Liaison Page 6 of 41  Glen Ellyn Recreation Meeting 5/30/2025 7:00 AM Commission Department: Village Links 535 Duane Street Department Head: Noel Allen Glen Ellyn, IL 60137 Category: Report Prepared By: Ann Pedersen, Noel Allen AGENDA ITEM (ID DOC ID: 2025-110 # 2025-110) Financial - Noel Allen Statement of the Issue: Analysis: Budget Impact: Contribution to Strategic Plan Action Requested: Attachments: 1. Village Links - Financial Statements - April 2025 2. Cash Balance Scenarios Page 7 of 41  VILLAGE LINKS / RESERVE 22 STATEMENT OF REVENUES, EXPENSES, AND CHANGES IN NET POSITION 22 As of April 30, 2025 2025 MONTH YEAR-TO-DATE ORG DESCRIPTION BUDGET 2025 2024 DIFF % DIFF 2025 2024 DIFF % DIFF REVENUES: 5500 Village Links Revenues $ 4,391,100 $ 359,857 $ 318,076 $ 41,782 13% $ 539,098 $ 579,322 $ (40,223) -7% 5520 Reserve 22 Revenues 3,748,450 217,451 217,815 (364) 0% 627,014 618,594 8,420 1% Total Revenues $ 8,139,550 $ 577,309 $ 535,891 $ 41,418 8% $ 1,166,112 $ 1,197,916 $ (31,804) -3% EXPENDITURES: 55700 Administration $ 802,432 $ 64,406 $ 52,960 $ 11,446 22% $ 280,725 $ 202,913 $ 77,812 38% 55710 Golf Course Maintenance 1,452,748 185,326 126,052 59,274 47% 383,060 358,952 24,107 7% 55720 Golf Services 1,111,406 65,012 72,394 (7,382) -10% 198,773 251,043 (52,270) -21% 55730 Reserve 22 3,358,636 211,270 185,524 25,746 14% 767,513 747,743 19,770 3% 55740 Stormwater Management 51,585 1,368 1,015 352 35% 5,350 2,968 2,382 80% 55750 Pro Shop Merchandise 175,053 10,110 7,270 2,840 39% 31,037 27,653 3,384 12% 55780 Motorized Carts 68,060 1,256 466 790 169% 1,370 1,500 (130) -9% 557X5 Mechanical Maintenance 417,756 30,203 22,632 7,571 33% 109,915 136,497 (26,582) -19% Total Operating Expenses $ 7,437,676 $ 568,950 $ 468,314 $ 100,636 21% $ 1,777,741 $ 1,729,268 $ 48,473 3% Operating Income (Loss) $ 701,874 $ 8,358 $ 67,577 $ (59,218) -88% $ (611,629) $ (531,353) $ (80,276) 15% Debt Service 303,100 - - - 0% - - - 0% Capital Expenditures 460,100 201,102 186,864 14,238 8% 387,942 369,258 18,684 5% CHANGE IN NET POSITION $ (61,326) $ (192,744) $ (119,288) $ (73,457) 62% $ (999,571) $ (900,611) $ (98,960) 11% KEY METRICS Goal Personnel Expenses as % of Sales 50% 45% 47% -2% 82% 78% 4% Cash Balance (End of Month, in $000's) $ 1,860 $ 1,828 $ 2,001 $ (173) 5/24/2025 Page 1 of 6 Page 8 of 41  VILLAGE LINKS STATEMENT OF REVENUES, EXPENSES, AND CHANGES IN NET POSITION 22 GOLF (Including Administration, Grounds, & Mechanical Maintenance) As of April 30, 2025 ORG/ 2025 MONTH YEAR-TO-DATE OBJECT DESCRIPTION BUDGET 2025 2024 DIFF % DIFF 2025 2024 DIFF % DIFF 5500 VILLAGE LINKS REVENUES: 440550 Green Fees $ 2,800,000 $ 207,854 $ 202,490 $ 5,364 3% $ 271,249 $ 319,475 $ (48,226) -15% 440554 Pro Shop - Sales 200,000 15,533 13,807 1,725 12% 28,475 29,727 (1,252) -4% 440555 Motor Carts 650,000 36,984 34,556 2,428 7% 47,504 55,382 (7,879) -14% 440556 Driving Range 500,000 48,603 47,472 1,131 2% 70,849 83,609 (12,759) -15% 440557 Resident Cards 35,000 5,590 4,200 1,390 33% 22,040 23,085 (1,045) -5% 460100 Investment Income 60,000 4,924 5,378 (453) -8% 28,484 24,240 4,244 18% 489000 Miscellaneous Revenue 146,100 40,457 10,238 30,219 295% 70,552 43,774 26,778 61% 489100 Miscellaneous - Over/Short - (88) (65) (23) 36% (54) 29 (83) -284% Total Revenues $ 4,391,100 $ 359,857 $ 318,076 $ 41,782 13% $ 539,098 $ 579,322 $ (40,223) -7% COST OF GOODS SOLD: 520945 Cost of Goods Sold - Pro Shop $ 140,000 $ 7,881 $ 4,415 $ 3,466 79% $ 22,302 $ 15,814 $ 6,488 41% Total Cost of Goods Sold $ 140,000 $ 7,881 $ 4,415 $ 3,466 79% $ 22,302 $ 15,814 $ 6,488 41% Gross Profit $ 4,251,100 $ 351,976 $ 313,661 $ 38,316 12% $ 516,797 $ 563,508 $ (46,711) -8% OTHER OPERATING EXPENSES: 510100 Salaries - Pensionable $ 1,314,522 $ 94,402 $ 97,446 $ (3,044) -3% $ 373,014 $ 360,989 $ 12,026 3% 510120 Salaries - Non-Pensionable 488,163 16,203 14,127 2,077 15% 19,763 26,711 (6,948) -26% 510200 Salaries - Overtime 23,500 1,372 168 1,204 715% 1,852 168 1,684 1000% 510400 FICA Taxes 139,705 8,378 8,326 52 1% 29,513 28,897 616 2% 510500 IMRF 68,670 4,862 4,300 562 13% 18,984 15,870 3,114 20% 590600 Health Insurance 146,100 9,777 11,095 (1,319) -12% 41,698 44,382 (2,683) -6% 52XXXX Contractual Services 1,178,430 91,370 72,774 18,596 26% 342,815 295,662 47,154 16% 53XXXX Commodities 579,950 123,435 70,138 53,297 76% 160,286 193,034 (32,748) -17% Total Operating Expenses $ 3,939,040 $ 349,799 $ 278,375 $ 71,424 26% $ 987,927 $ 965,712 $ 22,215 2% Operating Income (Loss) $ 312,060 $ 2,177 $ 35,286 $ (33,109) -94% $ (471,130) $ (402,204) $ (68,926) 17% Operating Income (Loss) Percentage 7% 1% 11% -87% -69% KEY METRICS Goal Rounds Played 80,000 6,176 6,143 33 8,721 10,589 (1,868) Revenue Per Round $ 54.89 $ 58.27 $ 51.78 $ 6.49 $ 61.82 $ 54.71 $ 7.11 Resident Cards Sold N/A 300 221 79 1,928 2,154 (226) Cost of Goods Sold % - Pro Shop 70% 51% 32% 19% 78% 53% 25% Personnel Expenses as % of Sales 50% 38% 43% -5% 90% 82% 8% 5/24/2025 Page 2 of 6 Page 9 of 41  VILLAGE LINKS STATEMENT OF REVENUES, EXPENSES, AND CHANGES IN NET POSITION 22 GOLF (Including Administration, Grounds, & Mechanical Maintenance) As of April 30, 2025 ORG/ 2025 MONTH YEAR-TO-DATE OBJECT DESCRIPTION BUDGET 2025 2024 DIFF % DIFF 2025 2024 DIFF % DIFF MISCELLANEOUS REVENUE Miscellaneous Revenue includes the following items that don't fit into any of the major revenue categories: Adult & Junior Golf Lessons $ 4,943 $ 5,857 $ (914) $ 27,188 $ 33,215 $ (6,027) Hand Cart Rentals 3,406 3,628 (222) 4,987 6,862 (1,875) Equipment Sold at Auction 31,406 - 31,406 31,406 - 31,406 Golf Club Rentals 430 560 (130) 510 700 (190) Locker Rentals - (100) 100 2,600 200 2,400 Illinois Sales Tax (1.75%) 248 266 (18) 875 888 (12) Glen Ellyn Food & Beverage Tax (1%) 24 27 (3) 94 95 (0) Tree Donation - - - 1,000 - 1,000 Miscellaneous - 0 (0) 1,892 1,815 77 Total $ 146,100 $ 40,457 $ 10,238 $ 30,219 $ 70,552 $ 43,774 $ 26,778 5/24/2025 Page 3 of 6 Page 10 of 41  RESERVE 22 STATEMENT OF REVENUES, EXPENSES, AND CHANGES IN NET POSITION 22 As of April 30, 2025 ORG/ 2025 MONTH YEAR-TO-DATE OBJECT DESCRIPTION BUDGET 2025 2024 DIFF % DIFF 2025 2024 DIFF % DIFF 5520 RESERVE 22 REVENUES: 441100 Food $ 2,111,500 $ 133,179 $ 126,651 $ 6,528 5% $ 398,111 $ 383,476 $ 14,636 4% 441101 Liquor 483,800 22,246 24,666 (2,421) -10% 56,473 63,179 (6,705) -11% 441102 Beer 557,100 30,555 34,027 (3,473) -10% 65,132 71,405 (6,273) -9% 441103 Wine 242,900 14,926 16,027 (1,100) -7% 50,182 50,016 167 0% 441104 NA Beverages 121,500 5,860 5,765 96 2% 12,307 13,378 (1,071) -8% 441106 Room Charges 3,800 - 50 (50) -100% 1,310 1,393 (83) -6% 441107 Service Charges 227,600 10,482 10,600 (117) -1% 42,847 35,785 7,062 20% 489000 Miscellaneous Revenue 250 203 31 172 560% 651 (38) 688 -1834% Total Revenues $ 3,748,450 $ 217,451 $ 217,815 $ (364) 0% $ 627,014 $ 618,594 $ 8,420 1% 55730 COST OF GOODS SOLD: 530400 Cost of Goods Sold - Beer $ 144,850 $ 7,421 $ 7,427 $ (6) 0% $ 18,419 $ 20,215 $ (1,797) -9% 530401 Cost of Goods Sold - Wine 75,300 2,378 (2,192) 4,570 -208% 12,483 13,097 (614) -5% 530402 Cost of Goods Sold - Liquor 101,600 3,603 2,684 919 34% 13,783 12,983 800 6% 530405 Cost of Goods Sold - NA Beverages 63,180 2,689 3,906 (1,217) -31% 6,454 11,644 (5,190) -45% 530420 Cost of Goods Sold - Food 675,680 35,603 38,721 (3,118) -8% 119,903 123,784 (3,881) -3% Total Cost of Goods Sold $ 1,060,610 $ 51,693 $ 50,547 $ 1,146 2% $ 171,042 $ 181,723 $ (10,681) -6% Gross Profit $ 2,687,840 $ 165,758 $ 167,269 $ (1,510) -1% $ 455,972 $ 436,871 $ 19,101 4% Gross Profit Percentage 72% 76% 77% 73% 71% 55730 OTHER OPERATING EXPENSES: 510100 Salaries - Pensionable $ 838,556 $ 63,631 $ 51,514 $ 12,118 24% $ 259,611 $ 224,691 $ 34,920 16% 510120 Salaries - Non-Pensionable 749,543 38,313 44,767 (6,454) -14% 130,161 157,379 (27,218) -17% 510200 Salaries - Overtime 7,500 17 415 (398) -96% 164 945 (780) -83% 510399 Tips Paid Through Payroll - (3,843) (4,193) 350 -8% 775 (5,744) 6,519 -113% 510400 FICA Taxes 153,178 9,020 8,893 127 1% 34,491 34,245 246 1% 510500 IMRF 43,689 3,783 2,993 790 26% 15,337 12,286 3,052 25% 590600 Health Insurance 85,500 7,162 6,498 664 10% 28,649 27,133 1,516 6% 52XXXX Contractual Services 227,560 20,251 13,433 6,818 51% 72,933 59,697 13,236 22% 53XXXX Commodities 192,500 21,242 10,657 10,585 99% 54,349 55,389 (1,040) -2% Total Operating Expenses $ 2,298,026 $ 159,577 $ 134,978 $ 24,599 18% $ 596,471 $ 566,020 $ 30,451 5% Operating Income (Loss) $ 389,814 $ 6,181 $ 32,291 $ (26,110) -81% $ (140,499) $ (129,149) $ (11,350) 9% Operating Income (Loss) Percentage 10% 3% 15% -22% -21% 5/24/2025 Page 4 of 6 Page 11 of 41  RESERVE 22 STATEMENT OF REVENUES, EXPENSES, AND CHANGES IN NET POSITION 22 As of April 30, 2025 ORG/ 2025 MONTH YEAR-TO-DATE OBJECT DESCRIPTION BUDGET 2025 2024 DIFF % DIFF 2025 2024 DIFF % DIFF KEY METRICS Goal Revenue Source: Restaurant/Bar N/A $ 144,590 $ 139,891 $ 4,699 3% $ 369,698 $ 394,568 $ (24,871) -6% Banquets N/A 53,000 58,542 (5,542) -9% 230,077 193,357 36,720 19% Other N/A 19,862 19,382 480 2% 27,238 30,669 (3,430) -11% Total $ 3,748,450 $ 217,451 $ 217,815 $ (364) 0% $ 627,014 $ 618,594 $ 8,420 1% Reserve 22 Revenues (Last 12 Months) $ 3,748,450 $ 3,600,813 $ 3,734,682 $ (133,869) -4% Reserve 22 Expenses (Last 12 Months) $ 3,358,636 $ 3,356,722 $ 3,377,265 $ (20,543) -1% # Guest Checks (Restaurant/Bar) N/A 3,182 3,257 (75) 8,037 8,718 (681) Revenue Per Guest Check N/A $ 45.44 $ 42.95 $ 2.49 $ 46.00 $ 45.26 $ 0.74 # Guests (Restaurant/Bar) N/A 4,778 5,116 (338) 12,328 14,082 (1,754) Average Guest Spend N/A $ 30.26 $ 27.34 $ 2.92 $ 29.99 $ 28.02 $ 1.97 Cost of Goods Sold % 28% 24% 23% 1% 27% 29% -2% Cost of Goods Sold % (By Category): Cost of Goods Sold - Beer 26% 24% 22% 2% 28% 28% 0% Cost of Goods Sold - Wine 31% 16% -14% 30% 25% 26% -1% Cost of Goods Sold - Liquor 21% 16% 11% 5% 24% 21% 4% Cost of Goods Sold - NA Beverages 52% 46% 68% -22% 52% 87% -35% Cost of Goods Sold - Food 32% 27% 31% -4% 30% 32% -2% Personnel Expenses as % of Revenues 50% 56% 53% 3% 75% 74% 1% Prime Cost (Cost of Goods Sold + Personnel Expenses) as % of Revenues 78% 80% 76% 4% 102% 103% -1% 5/24/2025 Page 5 of 6 Page 12 of 41  Village Links / Reserve 22 Dashboard Financial Reports As of April 30, 2025 Year-To-Date Net Income Year-to-Date Operating Income (Including Capital and Debt Expenditures) (Excluding Capital and Debt Expenditures) $2,000,000 $2,200,000 $1,800,000 $2,000,000 $1,600,000 $1,800,000 $1,400,000 $1,600,000 $1,200,000 $1,400,000 $1,000,000 $1,200,000 $800,000 $1,000,000 $800,000 $600,000 $600,000 $400,000 $400,000 $200,000 $200,000 $- $- $(200,000) 2021 $(200,000) $(400,000) 2022 $(400,000) $(600,000) 2023 $(600,000) $(800,000) 2024 $(800,000) $(1,000,000) 2025 2021 2022 2023 2024 2025 Reserve 22 Operating Income Reserve 22 Revenues (Excluding Capital and Debt Expenditures) 12-Month Rolling Revenues $600,000 $4,500,000 $4,300,000 $500,000 $4,100,000 $400,000 $3,900,000 $3,700,000 $300,000 $3,500,000 $3,300,000 $200,000 $3,100,000 $100,000 $2,900,000 $2,700,000 $- $2,500,000 $(100,000) $(200,000) 12-Month Rolling Revenue Budget 2021 2022 2023 2024 2025 Golf Operating Income Cash Reserves (Excluding Capital and Debt Expenditures) $4,000,000 $1,800,000 $3,500,000 $1,600,000 $3,000,000 $1,400,000 $1,200,000 $2,500,000 $1,000,000 $2,000,000 $800,000 $1,500,000 $600,000 $400,000 $1,000,000 $200,000 $500,000 $- $- $(200,000) $(400,000) $(600,000) 2021 2022 2023 2024 2025 2021 2022 2023 2024 2025 5/24/2025 Page 6 of 6 Page 13 of 41  VILLAGE LINKS / RESERVE 22 MONTHLY CASH INCREASE/DECREASE HISTORY (000) Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2015 67 80 153 356 352 239 (97) (42) (689) 2016 (114) (20) 41 (109) 206 296 186 237 160 36 (76) (671) 2017 (114) 42 (218) (57) (11) 223 328 291 72 (69) (151) (681) 2018 (113) (50) (157) (56) 216 153 291 92 165 (102) (160) (716) 2019 (144) (53) (138) (136) 99 304 319 171 146 (64) (148) (680) 2020 (173) (21) (43) (225) 69 516 237 500 214 (23) (21) (843) 2021 (135) (26) 96 172 371 391 220 447 272 127 (137) (852) 2022 (173) 19 (130) (48) 40 289 111 474 228 105 (115) (612) 2023 (181) (45) (196) 53 503 177 449 426 264 73 (231) (492) 2024 (269) (144) (31) (215) 133 145 244 301 (80) 204 (436) (401) 2025 (296) (110) (138) (81) Avg (171) (41) (91) (58) 171 265 274 329 168 19 (152) (664) Best (113) 42 96 172 503 516 449 500 272 204 (21) (401) Worst (296) (144) (218) (225) (11) 145 111 92 (80) (102) (436) (852) NEXT 12 MONTH CASH BALANCE SCENARIOS 2025 2025 2025 2025 2025 2025 2025 2025 2026 2026 2026 2026 May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr Avg 1,999 2,263 2,537 2,866 3,034 3,053 2,901 2,238 2,067 2,026 1,934 1,877 Best 2,331 2,847 3,296 3,796 4,068 4,272 4,251 3,850 3,737 3,779 3,875 4,047 Worst 1,817 1,962 2,073 2,165 2,085 1,983 1,547 695 399 255 37 (188) April 2025 Cash On Hand 1,828 Page 14 of 41  Glen Ellyn Recreation Meeting 5/30/2025 7:00 AM Commission Department: Village Links 535 Duane Street Department Head: Noel Allen Glen Ellyn, IL 60137 Category: Report Prepared By: Noel Allen AGENDA ITEM (ID # 2025- DOC ID: 2025-108 108) Manager's Report Statement of the Issue: Analysis: Budget Impact: Contribution to Strategic Plan Action Requested: Attachments: 1. Manager's Report - April 2025 Page 15 of 41  22 “Committed to Excellence since 1967” Manager’s Report for APRIL 2025 Submitted by Noel Allen, General Manager April 2025 was slightly warmer and normal rain. Looking at April observations from O’Hare, the average temperature was 50.8°F (1.1°F above normal), precipitation was 2.66” (1.09” below normal), although locally we were 3.76”. This April we experienced frost delays on 8 of 30 days. Carts were available 22 days (73%) on the 18-Hole Course and 20 days (67%) on the 9-Hole Course. GOLF Rounds played were up 1% for the month, and are down 18% for the year. Green Fee revenue was up 3% for the month, and is down 15% for the year. Driving Range revenue was up 2% for the month, and is down 15% for the year. Motor Car revenue was up 7% for the month, and is down 14% for the year. Pro Shop sales were up 12% for the month, and are down 4% for the year. Overall Golf revenues were up 3% for the month, and are down 14% for the year. Page 16 of 41 Golf revenues for the month exceeded targets in all categories. April utilization of our golf course, however, was down again, only slightly, as Golf Playable Hours were up 3% this month and rounds played were up only 1%. This is something we will continue to monitor in order to make any necessary adjustments. The golf staff attended the annual Swingin’ Set Spring Luncheon and provided an update to the league on all the changes in the golf operation for the upcoming season. All members of both the 9- and 18- hole ladies golf league were invited to participate in three spring golf clinics to kick off the new year. New 1st Assistant Golf Professional, Joey Gavac, began working in early April and hit the ground running, quickly learning the operation and getting to know many of our golfing regulars. Onboarding returning staff and hiring new teammates continued to be a priority and should wrap up by early May. Preparations and planning for our annual Have One On Us customer appreciation weekend began in April with registration beginning on May 22 for the event to be held June 6 & 7. New Assistant Golf Profess- New 1st Assistant Golf Profess- Head Golf Professional Vince Crovetti demon- ional Sarah Arnold ional Joey Gavac strating chipping at the Swingin’ Set Clinic Page 17 of 41 RESERVE 22 With golf activity picking up and a boost from a strong Easter buffet, restaurant and bar sales improved over last year. Banquet sales, however, recorded the first down month of the year but revenues to date are still outpacing 2024. In April 2025, we hosted 22 events across all spaces—an increase of two events compared to April 2024. The search for a new Sous Chef began in late April with the hopes to fill the position by mid-May. Seasonal staff onboarding picked up and will continue through May as high school and college teammates become available, and increased activity demands the increase in staff. Preparation and promotion for our 2nd big brunch of the year, Mother’s Day, began, and work continued on our new carryout program, which will be available to both golfers and regular diners through the Village Links’ smartphone app, with a goal to launch sometime in May. Page 18 of 41 KEY METRICS Rounds and revenues continue to track well, with all categories currently exceeding their target numbers. Total revenue remains ahead of total budget target, even with an increased annual target of $783,150—another positive sign of our strong performance. We're looking forward to more consistent weather and to our 1st golf outing of the season in May. Page 19 of 41 Breaking down some comparative metrics: April 2025 GPH up 3% from April 2024 and up 7% from a "normal" year April 2025 YTD GPH up 5% from April 2024 YTD and up 18% from a "normal" year March 2025 Golf Datatech Chicagoland rounds played down 7.9% March 2025 Village Links rounds played down 29% - normally we are stronger than the Chicagoland metric but we were closed the first 11 days of March in 2025 compared to being open the full month in 2024 YTD through March 2025 Golf Datatech Chicagoland rounds played down 15.5% YTD through March 2025 Village Links rounds played down 43% - again, normally we are stronger than the Chicagoland metric but we were open 17 less days in 2025 2025 YTD total revenue $154,184 over YTD budget target (2024 April YTD total revenue was over YTD budget target by $330,365. (2025 targets were increased by $783,150) Golf cars grounded 9 days in April 2025 and 11 days in April 2024 April 2025 R22 restaurant and bar sales up 3.5% YTD 2025 R22 restaurant and bar sales down 6.1% April 2025 R22 banquet sales down 11.8% YTD 2025 R22 banquet sales up 18% April 2025 R22 Total Revenues down 0.2% YTD 2025 R22 Total Revenues up 1.4% Page 20 of 41 GOLF COURSE AND GROUNDS The grounds team was very busy in April. Onboarding continued, and the staff is nearly complete. Training new and refreshing returning staff was a focus to accommodate the quick ramp up of increased tasks. The golf course is in terrific shape with many golfers providing rave reviews. Grounds 1. Greens are slowly waking up, but are playing beautifully 2. Installed ball washers on course 3. Mowing schedule beginning to become regular 4. Sand added to bunkers - 350 tons installed to date 5. Pavers leveled and reset at select bench sites 6. Tee divots filled regularly 7. Fairway divots worked on as time and weather permit 8. Front entrance drive sprayed for weeds 9. Greens sprayed for preventative summer diseases and Poa Annua seed heads 10. Potholes filled in parking lot and maintenance paths 11. Sprinkler heads edged 12. Pond edge cleaning 13. Select native areas being mowed regularly to aide in weed control 14. Rough areas seeded 15. All fairway bunkers edged ahead of adding new sand Mechanical and Building Maintenance 1. 19 pieces of equipment were repaired and/or serviced 2. Outdoor fireplaces inspected and prepped for season 3. TVs installed on patio 4. Old surplus equipment auctioned off 5. Concrete Links entrance signs cleaned 6. Roofs at Clubhouse and Grounds inspected and repaired 7. New tractor and fertilizer spreader delivered 8. New tee mower delivered Page 21 of 41 Our new tee mower was delivered Our newest tractor and fertilizer and put into service. spreader were delivered in April. Page 22 of 41  Glen Ellyn Recreation Meeting 5/30/2025 7:00 AM Commission Department: Village Links 535 Duane Street Department Head: Noel Allen Glen Ellyn, IL 60137 Category: Report Prepared By: Mike Campbell AGENDA ITEM (ID # 2025- DOC ID: 2025-279 279) a. Golf - Mike Campbell Statement of the Issue: Analysis: Budget Impact: Contribution to Strategic Plan Action Requested: Attachments: Page 23 of 41  Glen Ellyn Recreation Meeting 5/30/2025 7:00 AM Commission Department: Village Links 535 Duane Street Department Head: Noel Allen Glen Ellyn, IL 60137 Category: Report Prepared By: Jon Satinover AGENDA ITEM (ID # 2025- DOC ID: 2025-280 280) b. Reserve 22 - Jon Satinover Statement of the Issue: Analysis: Budget Impact: Contribution to Strategic Plan Action Requested: Attachments: Page 24 of 41  Glen Ellyn Recreation Meeting 5/30/2025 7:00 AM Commission Department: Village Links 535 Duane Street Department Head: Noel Allen Glen Ellyn, IL 60137 Category: Report Prepared By: Andrew Cross AGENDA ITEM (ID # 2025- DOC ID: 2025-281 281) c. Grounds - Andrew Cross Statement of the Issue: Analysis: Budget Impact: Contribution to Strategic Plan Action Requested: Attachments: Page 25 of 41  Glen Ellyn Recreation Meeting 5/30/2025 7:00 AM Commission Department: Village Links 535 Duane Street Department Head: Noel Allen Glen Ellyn, IL 60137 Category: Discussion Item Prepared By: Steve Thompson AGENDA ITEM (ID DOC ID: 2025-111 # 2025-111) Trustee Liaison - Steve Thompson Statement of the Issue: Analysis: Budget Impact: Contribution to Strategic Plan Action Requested: Attachments: Page 26 of 41  05/24/2025 Reserve 22 in 2024 Our Mission “To provide an exceptional dining experience that complements the spirit of the game and the Village of Glen Ellyn while being self-sufficient." Page 27 of 41 1  05/24/2025 2024 Financial Report Year in Review Restaurant Sales Category 2024 2023 +/- $ YOY +/- % YOY +/- $ Target Restaurant $2,174,961 $2,101,115 $73,846 4% - Banquets $1,024,477 $1,297,338 ($272,861) (21%) - Concession $392,955 $388,675 $4,280 1% - Total $3,592,393 $3,787,128 ($194,735) (5%) $171,993 Page 28 of 41 2  05/24/2025 Cost of Goods Sold +/- % Category 2024 2023 +/- % YOY Target Target Food 33% 34% (1%) 32% 1% Liquor 20% 22% (2%) 21% (1%) Beer 23% 22% 1% 26% (3%) Wine 28% 29% (1%) 31% (3%) Profit Operating Profit Key Contributors 2024 $255,441 • Decreased banquet revenue (($272,861) YOY) • Added additional restaurant manager 2023 $437,353 position • Part of this was our decision to reduce the maximum number of banquets per day +/- $ YOY ($181,912) Action Plan • Monthly sales-focused meetings +/- % YOY (5%) • Identify weakest days and create a plan • Strategize plan to track lead conversion • Visit community partners / networking +/- $ Target $45,606 Page 29 of 41 3  05/24/2025 2024 Highlights Moments that Stand Out Special Events Pumpkin Santa visits carving Cookie Elsa visits decorating event Page 30 of 41 4  05/24/2025 Operational Points-of-Interest Honey / Patio furniture Greenhouse Increased team member pay rates during off season Our North Star “They Like Us, They Really Like Us!” Page 31 of 41 5  05/24/2025 Guest Reviews  • “A wonderful day for 3 ladies to enjoy a day out. Had the Niçoise salad with ahi tuna, caramelized Brussels sprouts, and beef tenderloin sliders. Was perfect amount of food, server was polite and attentive. The view of the golf course and smell of flowers, flying birds, all a sensational delight.”  • “It’s always great eating at this restaurant. The outdoor patio is top level!”  • “Our server Mia did a GREAT JOB and the food was excellent”  • “Nancy was a great server, personable, helpful and fun! Thanks for the lovely evening. Food was very good - as usual.” Guest Reviews  • “Yesterday I stopped at Reserve 22 in Glen Ellyn. I have been here before, and as always, the food was OUTSTANDING! I chose the chefs special for Thursday – FRIED CHICKEN. There aren’t too many places that make GOOD Fried Chicken these days, BUT I WAS PROVEN WRONG! Chef Tom’s Fried Chicken sounded like how my mom used to make it. When the plate arrived, I was greeted with some of the best chicken I have seen in, will… since my mother made it. There; in front of me, on top of a huge portion of REAL mashed potatoes were four pieces of golden-brown chicken (thigh, breast, wing, and leg) with gravy on the side and large portion of coleslaw. The first bite of Chef Tom’s chicken brought back a flood of childhood memories. If I didn’t know I was in a restaurant, I would have sworn I was sitting at my mom’s kitchen table on a Sunday afternoon. THIS WAS MY MOTHERS’ CHICKEN! Beautifully golden brown, that first crunch as you bit into the piping hot moist chicken. No lie, I had to just savor the moment. My search for the 2nd best chicken in the world (sorry, no one can beat moms’) was over. The potatoes, slaw and gravy were the Crème de la Crème of this meal! This whole meal reminded me of my childhood, Sundays after church and moms’ cooking. This is the BEST HOME COOKED MEAL YOU WILL FIND ANYWHERE! I did have to take a doggie bag home. But trust me, I enjoyed the rest of the chicken that night. I have had the opportunity to enjoy Chef Tom’s meals a few times. I have NEVER been disappointed – EVER! Of course, the service is outstanding, and the atmosphere is inviting and relaxing at Reserve 22. If you haven’t had the chance or opportunity to dine at Reserve 22 MAKE IT A MUST! You will put it on your list of places to return to – OFTEN. The Easter menu looked unbelievable too. If you are looking for a place to have Easter dinner, I HIGHLY recommend Reserve 22. Chef Tom is a gifted man! CHEF TOM, THANK YOU FOR BRINGING BACK MY CHILDHOOD MEMORIES!” Page 32 of 41 6  05/24/2025 Guest Reviews  • “This was a new experience for us. We were seated immediately- nice menu with Valentine Specials. The food was delicious and good service. Cute Atmosphere. We will be back.”  • “Fun night tonight as They hosted an event with Elsa the Ice Princess from Frozen. So fun for all the kids, parents and grandparents.”  • “We had a great lunch and really enjoyed the Winter decorations!”  • “Always enjoy this place. Food and service are very good and the ambience is great.” Guest Reviews  • We just had our wedding at Reserve 22, and even a few days later we are still getting compliments of how AMAZING the food and sweets table were! During our wedding people wanted to know how we stumbled upon Reserve 22, and it just happened to fall into our search. They were very accommodating for the picky eater that I am and asking for a kids meal! Hors d’Oeuvres were amazing and so were the wait staff. Oh my goodness were they great! Liz was absolutely fabulous as well! I am so grateful to the chef who even came out to speak to us during our food tasting. I thought that was a very good sign of the kind of place we were! I think our wedding will forever be one of the most AMAZING days and so much of that is thanks to EVERYONE at Reserve 22! Literally couldn’t recommend Reserve 22 more to anyone! Best experience ever! Page 33 of 41 7  05/24/2025 Guest Reviews  • “Sandwiches were good. Enough food. Enjoyed the 10% off with Mac tickets.”  • “I had the shrimp, scallop & polenta dinner. Fabulous! My husband had the beef stroganoff. That too was fabulous. He said the best he has ever had. Every time we go we have a perfect experience. Our server was very friendly and attentive. Overall our experience is always great and enthusiastic.”  • “This place is a gem and they have by far, some of the best food in the area. The ribs are PHENOMENAL and everything else on the menu is fantastic, but also very affordable. The ambiance is excellent as well and the staff are extremely friendly.” Guest Reviews  • “We had my daughter's baby shower here and what a fantastic experience! Reserving the event was easy peasy and Liz responded within a day every time. Great menu choices. Quite a few different food menus to choose from for any budget AND THEN you can add on to them. 😀 We made the perfect selecting for our event. Great service. The staff was so flexible and helpful with arranging the tables. They were on top of everything with taking plates away and keeping things refilled. One even helped me cut ribbons for the balloons. ❤️ I would recommend this place to anyone!” Page 34 of 41 8  05/24/2025 The Year Ahead “Gentlemen, may the wind be at our backs.” Potential Challenges Guests’ Disposable Banquet Training / Increasing Costs Staffing Income Improvements • 100% flexibility with • Primary focus is • Hoping our guests who • Monthly sales-focused menu items retention support the meetings • Price comparison • Able to be selective in restaurant are • Identify weakest days using additional food the hiring process by resilient enough to and create a plan partners creating an continue dining with • Strategize plan to • Discussing rebate environment people us track lead conversion program with vendors want to work in • Since hope isn't a • Visit community • Flexibility with l/b/w • The longer the right business plan, we also partners / networking with menu being people are here, the have promotional created in house better we get strategies ready, just • Job availability in case (similar research on Indeed – strategies that we use we offer higher pay in the off season) rates than most other • Create an restaurants amazing experience that is worth spending hard-earned money on Page 35 of 41 9  05/24/2025 Goals for 2025 Increase sales in banquets, Be as “green” restaurant, as we can be and concessions YOY Maintain 4.5+ Maintain or guest reduce overall satisfaction labor costs rating Page 36 of 41 10 Marketing Report 2025 - Social Media Insights Village Links 3,060 Followers (up 7% YTD) In 2024, the Village Links Facebook page had a reach of 131,000 (32,604 from ads) Now focusing on video content including tutorials and golf tips (highest reaching was 1,500 views) Hole-in-one posts - average reach 750 Reserve 22 4,338 Followers (up 11% YTD) In 2024, Reserve 22 had a reach of 101,000 (24,820 from ads) In 2024, Instagram had a reach of 2,200 Video posts receive 1,000 views on average and our Winter Wonderland video advertisement reached 50,200 views! Always adding new followers by personally “inviting” each one! Glen Ellyn Eats page - 6,011 Local Diners 250,000 views in the past year Active Members Reserve 22 Avanzare Fire + Wine O'Neill's Pub Nobel House The Desi Accent Two Hound Red The Egg House Shannon's The Hen House Gia Mia Sushi Ukai Molos Taverna Made in Italy Rosemary & Jeans Klein Creek Nemec Bros Pizza Pie Life Downtown Glen Ellyn Page 37 of 41  R22 Special Initiatives Holiday Pop-Up Bar with Santa! Nov/Dec 2024 Record Setting Revenue Records in Dec for R22 Great buzz & reviews NEW! Video Reel Partners! Mac Kids, Busy Bee Burbs, Discover DuPage, etc Watch the videos! R22 December Revenue Trends R22 December 2024 revenue showed a remarkable 100% increase compared to First 2018, a year without a holiday pop-up. Pop-up 2024 Food/Bev up 20% in December 2024 compared to November January 2025 R22 restaurant and bar sales up 40% compared to 2024 Page 38 of 41  R22 Special Initiatives - Con’t Community Interactions NEW THIS YEAR! Winter Wonderland with Elsa! - Jan 2025 R22 Chili Cook-off for Charity - Jan 2025 Participants: Reserve 22 Two Hound Red Fire & Wine Main Street Pub Maize + Mash Chili Cook-off for Charity Stats: Nobel House 200+ tickets sold 6 charity partners Raised $4,370 for Non-profits Page 39 of 41 R22 Special Initiatives - Con’t Cookie Decorating - Dec 2024 FREE Community Event w/ Glen Ellyn Food Pantry Partner (Two events) - Packed House Donated 148 Pounds of Food to GE Food Pantry R22 Spring Refresh - April 2025 Page 40 of 41  Current Focus & Goals for 2025 Village Links Continue to Grow VIP Program The sustained growth of VIP Card sales for the third consecutive year, following a dedicated focus on this initiative since 2021. In 2024, total VIP Card sales reached 1,177, reflecting a 6% increase compared to the previous year. (Added an employee incentive program for 2025) Junior Camps and Adult Group Lessons Continue to grow and maximize Junior Camps and Adult Group Lesson openings. In 2024 we maintained a total utilization rate of 83% for junior camps and 97% for adult group lessons. Continue to Grow New Golfers and Maintain Existing Ones Continue to engage with existing golfers through the use of social media content including posting hole-in-one videos, pro tutorial tips and more. Build awareness with new golfers through golf lesson availability, VIP program and overall awareness/PR. Reserve 22 Continue to Grow Holiday Pop-Up & Winter Wonderland Continuing to grow off-season revenue and awareness through the expansion of the the Holiday Pop-up & Winter Wonderland initiatives. Santa and Elsa are already booked for 2025-26! Increase Banquets/Private Events with New Marketing Initiatives Collaborate with the R22 team to boost private event bookings, particularly focusing on weekday occasions such as memorials. Enhance advertising efforts on Google while improving tracking capabilities to measure effectiveness. Increase the Visibility of Reserve 22 Utilize ongoing social media and public relations initiatives to build awareness. In 2024, Reserve 22 was honored as Restaurant of the Year and received OpenTable’s Diner’s Choice Awards for Best Overall and Best Outdoor Dining in both 2024 and 2025. Additionally in 2024, Reserve 22 achieved a top three ranking for Outdoor Dining in WSL's Best of the West and earned an honorable mention for the best local Fish Fry. Page 41 of 41