Transit Commission
Regular MeetingGreen Bay, WI · July 23, 2025
Minutes
MINUTES OF THE TRANSIT COMMISSION
WEDNESDAY, JULY 23, 2025, 8:15 AM
TRANSIT
901 University Ave
A. ROLL CALL.
1. Members: Roger Kolb, Chair; Randy Scannell, Vice-Chair; Kevin Kuehn, Secretary; Alderman
Craig Stevens, Michael Conley-Kuhagen, Terri Refsguard and Hector Rodriguez.
Present: Roger Kolb, Michael Conley-Kuhagen, Randy Scannell, Kevin Kuehn, and Hector
Rodriguez
Excused: Terri Resguard and Alderman Craig Stevens
Chair Roger Kolb called the meeting to order at 8:17 a.m.
B. APPROVAL OF THE AGENDA.
1. Approval of the agenda for the Wednesday, July 23, 2025, meeting of the Transit
Commission.
Moved by Randy Scannell, seconded by Kevin Kuehn to approve the July 23, 2025, agenda.
Motion carried.
Yes – Roger Kolb, Hector Rodriguez, and Michael Conley-Kuhagen
No – None, Abstain - None
C. APPROVAL OF MINUTES.
1. Approval of the minutes from the June 18, 2025 meeting.
Moved by Randy Scannell, seconded by Hector Rodriguez to approve the June 18, 2025,
minutes. Motion carried.
Yes – Roger Kolb, Kevin Kuehn, and Michael Conley-Kuhagen
No – None, Abstain - None
D. REGULAR BUSINESS.
1. Discussion/Action: Purchase of Transit Radio Communication Equipment
Director Kiewiz shared that we have over exceeded our end of life for the Transit Radio
System. It has been hard to find replacement parts for our current radios. Nielson is our
lowest responsive and responsible bidder, but they are a different brand of radio than we are
currently using. We are following up on their references.
Roger Kolb stated that Kenwood is a great brand and has been an established product for
many years.
Moved by Kevin Kuehn, seconded by Randy Scannell, to approve the Purchase of Transit
Radio Communication Equipment. Motion carried.
Yes - Roger Kolb, Hector Rodriquez, and Michael Conley-Kuhagen
No- None, Abstain - None
2. Discussion/Action: Purchase of Solar-Powered E-Paper Displays and Audio Annunciators
Director Kiewiz shared that Brown County Planning has 5310 funds available from the
federal grant program. These funds are to solely be used towards helping the needs of older
adults and people with disabilities. Green Bay Metro is looking to purchase bus stop signs
that will give real-time alerts including service changes, delays, or public service
announcements. This will also come with an audio annunciator button you can push if you
can't read the signs. The text-to-speech button provides multi-language voice
announcements for next bus arrivals in an ADA-compliant housing.
Kevin Kuehn stated to make certain where they're going, that they're secure and not going
to break.
P. Kiewiz shared that we will be selective about the locations to which they will be going and
ensure they're in beneficial locations for our riders and in high-impact stops.
Moved by Kevin Kuehn, seconded by Michael Conley-Kuhagen, to approve the Purchase of
Solar-Powered E-Displays and Audio Annunciators. Motion carried.
Yes - Roger Kolb, Hector Rodriquez, and Randy Scannell
No- None, Abstain - None
E. INFORMATIONAL.
1. Operational Reports
Director Kiewiz stated that there are no concerns.
No further discussion was held.
2. Financial Reports
Director Kiewiz provided an overview of the financial report. No concerns or comments at
this time, we are on track. It has been a slow process with grants, because of the changes
made.
No further discussion was held.
3. Director's Report
Director Kiewiz shared that the team has alot of projects they have been working on and
that it's been a busy time.
Service is going well.
No further discussion was held.
4. Next Transit Commission Meeting: August 20, 2025, at 8:15am.
Motion by Kevin Kuehn, seconded by Randy Scannell, to adjourn at 9:07 a.m. Motion carried.
Yes – Roger Kolb, Hector Rodriguez, and Michael Conley-Kuhagen
No – None. Abstain - None
F. ADJOURNMENT.
1. Adjournment for the Wednesday, July 23, 2025, meeting of the Transit Commission.
Agenda
AGENDA OF THE TRANSIT COMMISSION
WEDNESDAY, JULY 23, 2025, 8:15 AM
TRANSIT
901 University Ave
A. Roll Call.
1. Members: Roger Kolb, Chair; Randy Scannell, Vice-Chair; Kevin Kuehn, Secretary; Alderman
Craig Stevens, Michael Conley-Kuhagen, Terri Refsguard and Hector Rodriguez.
B. Approval of the Agenda.
1. Approval of the agenda for the Wednesday, July 23, 2025, meeting of the Transit
Commission.
C. Approval of Minutes.
1. Approval of the minutes from the June 18, 2025 meeting.
D. Regular Business.
1. Discussion/Action: Purchase of Transit Radio Communication Equipment
2. Discussion/Action: Purchase of Solar-Powered E-Paper Displays and Audio Annunciators
E. Informational.
1. Operational Reports
2. Financial Reports
3. Director's Report
4. Next Transit Commission Meeting: August 20, 2025, at 8:15am.
F. Adjournment.
1. Adjournment for the Wednesday, July 23, 2025, meeting of the Transit Commission.
Agenda of the Transit Commission
July 23, 2025
Page 1
1) ACCESSIBILITY: Any person wishing to attend who requires special accommodation because of a disability,
should contact the City Safety Manager at 920-448-3125 at least 48 hours before the scheduled meeting time so
that arrangements can be made.
2) QUORUM: Please take notice that a majority or quorum of the Common Council will attend this Transit
Commission meeting and will constitute a meeting of the Common Council for purposes of discussion and
information gathering relative to this agenda.
3) REPRESENTATION: The party requesting the communication, or their representative, should be present at this
meeting.
Agenda of the Transit Commission
July 23, 2025
Page 2
Packet
AGENDA OF THE TRANSIT COMMISSION
WEDNESDAY, JULY 23, 2025, 8:15 AM
TRANSIT
901 University Ave
A. Roll Call.
1. Members: Roger Kolb, Chair; Randy Scannell, Vice-Chair; Kevin Kuehn, Secretary; Alderman
Craig Stevens, Michael Conley-Kuhagen, Terri Refsguard and Hector Rodriguez.
B. Approval of the Agenda.
1. Approval of the agenda for the Wednesday, July 23, 2025, meeting of the Transit
Commission.
C. Approval of Minutes.
1. Approval of the minutes from the June 18, 2025 meeting.
D. Regular Business.
1. Discussion/Action: Purchase of Transit Radio Communication Equipment
2. Discussion/Action: Purchase of Solar-Powered E-Paper Displays and Audio Annunciators
E. Informational.
1. Operational Reports
2. Financial Reports
3. Director's Report
4. Next Transit Commission Meeting: August 20, 2025, at 8:15am.
F. Adjournment.
1. Adjournment for the Wednesday, July 23, 2025, meeting of the Transit Commission.
Agenda of the Transit Commission
July 23, 2025
Page 1
1) ACCESSIBILITY: Any person wishing to attend who requires special accommodation because of a disability,
should contact the City Safety Manager at 920-448-3125 at least 48 hours before the scheduled meeting time so
that arrangements can be made.
2) QUORUM: Please take notice that a majority or quorum of the Common Council will attend this Transit
Commission meeting and will constitute a meeting of the Common Council for purposes of discussion and
information gathering relative to this agenda.
3) REPRESENTATION: The party requesting the communication, or their representative, should be present at this
meeting.
Agenda of the Transit Commission
July 23, 2025
Page 2
Report to the
Transit Commission
of the City of Green Bay
MEETING DATE PREPARED BY
July 23, 2025 Becky Fleck, Transit Staff
AGENDA ITEM # C.1
Approval of the minutes from the June 18, 2025 meeting.
BACKGROUND
Minutes from the meeting held on June 18, 2025.
RECOMMENDATION
Staff recommends approval of the minutes from the June 18, 2025, meeting.
FISCAL IMPACT
ATTACHMENTS
1. Transit Commission 6-18-2025
901 University Avenue, Green Bay, Wisconsin 54302
greenbaymetro.org
MINUTES OF THE TRANSIT COMMISSION
WEDNESDAY, JUNE 18, 2025, 8:15 AM
TRANSIT
901 University Ave
A. ROLL CALL.
1. Members: Roger Kolb, Chair; Randy Scannell, Vice-Chair; Kevin Kuehn, Secretary; Alderman
Craig Stevens, Michael Conley-Kuhagen, Terri Refsguard and Hector Rodriguez.
Present: Roger Kolb, Michael Conley-Kuhagen, Randy Scannell, and Terri Refsguard
Excused: Kevin Kuehn, Hector Rodriguez, and Alderman Craig Stevens
Chair Roger Kolb called the meeting to order at 8:16 a.m.
B. APPROVAL OF THE AGENDA.
1. Approval of the agenda for the Wednesday, June 18, 2025, meeting of the Transit
Commission.
Moved by Randy Scannell, seconded by Terri Refsguard to approve the June 18, 2025 agenda.
Motion carried.
Yes – Roger Kolb and Michael Conley-Kuhagen
No – None, Abstain - None
C. APPROVAL OF MINUTES.
1. Approval of the minutes from the May 21, 2025, meeting.
Moved by Randy Scannell, seconded by Terri Refsguard to approve the May 21, 2025,
minutes. Motion carried.
Yes – Roger Kolb and Michael Conley-Kuhagen
No – None, Abstain - None
D. REGULAR BUSINESS.
1. Discussion/Action: Green Bay Metro Severe Weather Policy
Director Kiewiz shared that this policy is reviewed annually. The main section we've
updated this year was the potential shelter locations along each route.
No further comments were made.
Moved by Randy Scannell, seconded by Michael Conley-Kuhagen, to approve the Green Bay
Metro's Sever Weather Policy as presented. Motion carried.
Yes - Roger Kolb and Terri Refsguard
No- None, Abstain- None
E. INFORMATIONAL.
1. 2024 WisDOT Transit System Management Performance Final Review
Director Kiewiz stated that the WisDOT audit takes place every five years. This is a
complete audit of the whole system which includes policy, procedures and service. Staff and
Lisa Conard, Brown County Planning MPO, worked on this audit. Many changes, specifically
to service, have occurred since the last review.
P. Kiewiz noted that upon receipt of the draft report, it is shared with the MPO staff for
review and comment.
L. Conard noted that Green Bay Metro received very favorable ratings but confirmed P.
Kiewiz's assertion that the peer system comparisons used to evaluate the system can be
misleading as it is not a true apples-to-apples comparison.
L. Conard provided a review of two of the metrics used in the report.
Green Bay Metro’s Operating Ratio (percent of operating cost recovered by fares) has been
13-17% in recent years. If the Transit Commission chose to cut fares, the operating ratio
would likely drop as it would be unlikely that the fare decrease would result in a significant
increase in ridership. The report would give this a negative rating, although the local climate
may support low fares for passengers.
L. Conard noted that the approximate population of the service area is 176,000. During the
study period, Metro provided an average of 71,000 hours of service per year for Revenue
Hours per Capita rate of .41. Now picture a peer community with the same population but
that population is spread out over a larger area. That community would have to provide
more service hours to offer the same level of service as Green Bay Metro. Since the other
community would be providing more service hours for the same population, the other
community would receive a higher score. Important factors such as the size of the area
served and the density of the community are not considered.
L. Conard stated that the valuable portion of the audit is the recommendations section. The
recommendations contained in the report, many of which were suggested by staff, can be
used as support/justification in grant applications and provide general guidance to staff.
The review team concluded that Green Bay Metro is a well-managed transit system that
delivers effective service while proactively planning for the future.
Terri Refsguard commented if this is used for grant money considerations?
P. Kiewiz shared that this is required by Wisconsin state statute, but we can use the
recommendations when applying for grants.
2. Operational Reports
Director Kiewiz stated ridership has been adjusted through May with the corrections we
found.
No further discussion was held.
3. Financial Reports
Director Kiewiz provided an overview of the financial report. No concerns or comments at
this time, we are on track. It has been a slow process with grants, because of the changes
made.
No further discussion was held.
4. Director's Report
Director Kiewiz stated grants have been our big focus. The BEB has been out on routes
frequently and excited to start pulling and looking at data.
We currently have 3 vacant Operator positions and 1 Dispatch position that we are
currently going through applicants now.
5. Next Transit Commission Meeting: July 23, 2025 at 8:15am.
F. ADJOURNMENT.
1. Adjournment for the Wednesday, June 18, 2025, meeting of the Transit Commission.
Motion by Randy Scannell, seconded by Terri Refsguard, to adjourn at 8:33 a.m. Motion
carried.
Yes – Roger Kolb and Michael Conley-Kuhagen
No – None. Abstain - None
Report to the
Transit Commission
of the City of Green Bay
MEETING DATE PREPARED BY
July 23, 2025
AGENDA ITEM # D.1
Discussion/Action: Purchase of Transit Radio Communication Equipment
BACKGROUND
Green Bay Metro staff worked with the city Purchasing Department on RFP #2025-12, Purchase of Transit
Radio Communication Equipment. This is to replace radios due to age and many near there end of life. Funds
have been obtained from Section 5339 Federally Funded Capital.
RECOMMENDATION
Staff recommends awarding to the lowest responsive, responsible bidder, not to exceed $190,000.00
FISCAL IMPACT
ATTACHMENTS
None
901 University Avenue, Green Bay, Wisconsin 54302
greenbaymetro.org
Report to the
Transit Commission
of the City of Green Bay
MEETING DATE PREPARED BY
July 23, 2025
AGENDA ITEM # D.2
Discussion/Action: Purchase of Solar-Powered E-Paper Displays and Audio Annunciators
BACKGROUND
Green Bay Metro has been awarded $49,626 through the Enhanced Mobility for Seniors and Individuals with
Disabilities grant program - 5310, for audio equipment. Awards have been made available through the Brown
County Planning Commission. In addition, the Surface Transportation Block Grant (STBG) will be used to
fund approximately $110,000 for the display project.
This is to enhance the passenger experience through real-time departures, alerts, service changes, delays and
public announcements. The annunciator provides multi-language voice announcements for next bus arrivals in
an ADA-compliant housing.
RECOMMENDATION
Staff recommends the approval of the Solar Powered E-Paper Displays and Audio Annunciator to Metro's
current CAD/AVL vendor, Equans/Navineo, not to exceed the total amount of $170,000.
FISCAL IMPACT
ATTACHMENTS
None
901 University Avenue, Green Bay, Wisconsin 54302
greenbaymetro.org
Report to the
Transit Commission
of the City of Green Bay
MEETING DATE PREPARED BY
July 23, 2025 Patricia Kiewiz, Transit Director
AGENDA ITEM # E.1
Operational Reports
BACKGROUND
Green Bay Metro's staff will present the Commission with the monthly operational reports.
RECOMMENDATION
No action is necessary.
FISCAL IMPACT
ATTACHMENTS
1. 05.May 2025 Ridership
2. 05.May 2025 Micro KPIs
901 University Avenue, Green Bay, Wisconsin 54302
greenbaymetro.org
May
Fixed Route Ridership Microtransit On Demand Ridership
MONTHLY
YTD FIXED MONTHLY ON YTD ON
ADULT STUDENT *REDUCED *FREE FIXED ADULT STUDENT *REDUCED *FREE
ROUTE DEMAND DEMAND
ROUTE
May 2024 28,242 22,063 9,293 13,117 72,715 357,016 May 2024 5,205 578 418 79 6,280 29,327
May 2025 25,337 22,013 8,301 13,239 68,890 343,674 May 2025 3,812 1,922 732 83 6,549 29,781
Difference (2,905) (50) (992) 122 (3,825) (13,342) (1,393) 1,344 314 4 269 454
-10% 0% -11% 1% -5% -3.7% -27% 233% 75% 5% 4% 1.5%
YTD
PASSENGERS
Free , 19% 373,455
Free
Free
Free
Free ,,,,19%
17%
18%
20%
13,158
Free , 28% Adult,
Adult,34%
37%
Reduced
Reduced ,12%, 11%
11% Adult,
Adult, 42%
38%
38%
Reduced
Reduced ,, 11% Adult, 42%
8,179 29,738
*Reduced fare program is for
Reduced , 11%
Student, 28% 19,968 individuals who are age 65 and older,
Student, 28%
Student,
Student,34%
32% Student, 27% Medicare recipients, and individuals
Student, 32% with qualifying disabilities.
Reduced , 11%
*Free is comprised of game day,
children 4 & under, promos, etc.
Paratransit Ridership
*AGENCY TOTAL
BASE TRIPS YTD Paratransit Ridership
TRIPS TRIPS
May 2024 469 809 1,278 6,216
May 2025 406 731 1,137 5,495
Difference (63) (78) (141) (721) 809
731
-13.4% -9.6% -11.0% -11.6%
*Agency Fare includes base fare plus additional
cost for expenses that is permitted by 49 CRF 469 406
37.131 to social service agencies and other
organizations for agency trips (i.e., trips May 2024 May 2025
guaranteed to the organization). BASE TRIPS *AGENCY TRIPS
On Time Performance: 97.0%
Completed Trips: 1137
Completed On Time Trips: 1102
Completed Late Trips - 0-6 mins 26
Completed Late Trips - 6-30 mins 9
Completed Late Trips > 30 mins 0
Completed Late Trips > 30 mins 20
Fixed Route Mobility Devices Boarded Fixed Route Bikes Loaded
339 921
467 960
May 2025 May 2024 May 2025 May 2024
49 CRF 37.131 - Service Criteria for Complementary paratransit ( c) (4) The entity may charge a fare higher than otherwise permitted by this parapraph to a
social service agency or other organization for agency trips (i.e., trips guaranteed to the organization).
GBM On Demand Ridership
May 2025
Day Night
Service Service Total YTD Target
Passengers 2,735 3,814 6,549 29,781
Operating Hours 1,545 542 2,088 9,689
Passengers per Operating Hour 1.77 7.04 3.14 3.07 3.0
Average Customer Wait Time (minutes) 13.13 31.55 23.69 <20.0
On Demand 2025
May-25 2735 3814
Apr-25 2510 4032
Mar-25 2408 3605
Feb-25 2062 3155
Jan-25 2069 3391
Day Night
On Demand 2024
May-24 2,525 3,755
Apr-24 2,591 3,169
Mar-24 2,720 3,690
Feb-24 2,596 3,209
Jan-24 2,243 2829
Day Night
Day Service | Monday - Friday | 5:15 am -6:45 pm | Saturday | 7:45 am - 1:45 pm
Night Service | Monday - Friday | 6:45 pm - 11:30 pm | Saturday | 1:45 pm - 7:45 pm
Report to the
Transit Commission
of the City of Green Bay
MEETING DATE PREPARED BY
July 23, 2025 Patricia Kiewiz, Transit Director
AGENDA ITEM # E.2
Financial Reports
BACKGROUND
Director Kiewiz will provide an update on Metro finances through May 2025.
RECOMMENDATION
No action is necessary.
FISCAL IMPACT
ATTACHMENTS
1. 05.May - Financials
901 University Avenue, Green Bay, Wisconsin 54302
greenbaymetro.org
Green Bay Metro Transit Commission
Financial Report
May 2025
EXPENSES
% OF
ACCOUNT DESCRIPTION 2025 Jan-Apr 2024 Jan-Apr +/- % 2025 BUDGET
BUDGET
Wages & Salaries 1,076,526.63 1,029,483.66 47,043 4.6% 2,765,438 38.9%
Fringe Benefits 480,639.62 442,558.17 38,081 8.6% 1,830,692 26.3%
Other Employment Expenses 31,370.07 17,937.46 13,433 74.9% 68,932 45.5%
Contract Services 33,739.31 40,571.79 (6,832) -16.8% 424,140 8.0%
Materials & Supplies 158,348.57 204,590.97 (46,242) -22.6% 643,436 24.6%
Building & Equip Maintenance 90,271.66 143,199.25 (52,928) -37.0% 234,100 38.6%
Utilities 63,363.97 88,279.23 (24,915) -28.2% 235,106 27.0%
Insurance 133,524.71 130,736.00 2,789 2.1% 158,827 84.1%
Miscellaneous 86.00 78.40 8 9.7% 250 34.4%
Paratransit Services 167,577.36 187,767.01 (20,190) -10.8% 1,072,447 15.6%
Microtransit Services 637,518.05 588,979.05 48,539 8.2% 2,170,063 29.4%
Subrecipient Expenses - - - 0.0% - 0.0%
TOTAL 2,872,965.95 2,874,180.99 (1,215) 0.0% 9,603,432 29.9%
ORIGINAL BUDGET
REVENUES
% OF
ACCOUNT DESCRIPTION 2025 Jan-Apr 2024 Jan-Apr +/- % 2025 BUDGET
BUDGET
Federal Operating Asst - - - 0.0% 2,833,013 0.0%
State Operating Asst - - - 0.0% 2,833,013 0.0%
Other Local Municipalities 292,361.22 241,349.04 51,012 21.1% 665,249 43.9%
Green Bay 541,666.65 541,666.65 - 0.0% 1,934,650 28.0%
Farebox Revenue-Fixed Route 214,566.11 191,164.17 23,402 12.2% 710,000 30.2%
Farebox Revenue-Paratransit 66,063.00 84,757.00 (18,694) -22.1% 269,500 24.5%
Farebox Revenue-Microtransit 8,214.00 7,860.00 354 4.5% - 0.0%
College Program Fares 3,823.00 2,536.00 1,287 50.7% - 0.0%
TMI Refund 9,548.00 9,454.00 94 1% - 0.0%
Non-Transportation Revenue 48,395.93 24,565.39 23,831 97.0% 9,100 531.8%
State Fuel Refund 8,043.28 7,378.08 665 9.0% - 0.0%
Advertising 38,233.16 35,153.44 3,080 8.8% 110,000 34.8%
Intercity Bus Commissions 2,120.10 2,500.00 (380) -15.2% 6,000 35.3%
Partnership Contributions 13,602.15 15,795.00 (2,193) -13.9% 232,908 5.8%
TOTAL 1,246,636.60 1,164,178.77 82,458 7.1% 9,603,432 13.0%
KEY PERFORMANCE INDICATORS (KPI)
Operating Days 128 129 (1.0) -0.8% 307
Revenue Miles 270,520 277,734 (7,214) -2.6% 672,554
Revenue Hours 18,414 18,613 (199) -1.1% 45,552
Unlinked Passenger Trips 343,674 357,016 (13,342) -3.7% 934,849
Revenue / Cost 43.4% 40.5% 100%
Farebox Revenue / Mile 0.79 0.69 0.10 15.2% 1.06
Farebox Revenue / Pass Trip 0.62 0.54 0.09 16.6% 0.76
Farebox Revenue / Hour 11.65 10.27 1.38 13.5% 15.59
Passenger / Mile 1.27 1.29 (0.02) -1.2% 1.39
Cost / Mile 7.64 7.55 0.09 1.2% 9.46
Cost / Passenger Trip 6.02 5.87 0.14 2.4% 6.80
*Insurance is [NET] TMI
May = 41.7% **Diesel fuel is included in materials and supplies subtotal. 2025
Report to the
Transit Commission
of the City of Green Bay
MEETING DATE PREPARED BY
July 23, 2025 Patricia Kiewiz, Transit Director
AGENDA ITEM # E.3
Director's Report
BACKGROUND
Director Kiewiz will provide the Commission with an update on Green Bay Metro.
RECOMMENDATION
No action is necessary.
FISCAL IMPACT
ATTACHMENTS
None
901 University Avenue, Green Bay, Wisconsin 54302
greenbaymetro.org