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Transit Commission

Regular Meeting

Green Bay, WI · July 23, 2025

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MINUTES OF THE TRANSIT COMMISSION WEDNESDAY, JULY 23, 2025, 8:15 AM TRANSIT 901 University Ave A. ROLL CALL. 1. Members: Roger Kolb, Chair; Randy Scannell, Vice-Chair; Kevin Kuehn, Secretary; Alderman Craig Stevens, Michael Conley-Kuhagen, Terri Refsguard and Hector Rodriguez. Present: Roger Kolb, Michael Conley-Kuhagen, Randy Scannell, Kevin Kuehn, and Hector Rodriguez Excused: Terri Resguard and Alderman Craig Stevens Chair Roger Kolb called the meeting to order at 8:17 a.m. B. APPROVAL OF THE AGENDA. 1. Approval of the agenda for the Wednesday, July 23, 2025, meeting of the Transit Commission. Moved by Randy Scannell, seconded by Kevin Kuehn to approve the July 23, 2025, agenda. Motion carried. Yes – Roger Kolb, Hector Rodriguez, and Michael Conley-Kuhagen No – None, Abstain - None C. APPROVAL OF MINUTES. 1. Approval of the minutes from the June 18, 2025 meeting. Moved by Randy Scannell, seconded by Hector Rodriguez to approve the June 18, 2025, minutes. Motion carried. Yes – Roger Kolb, Kevin Kuehn, and Michael Conley-Kuhagen No – None, Abstain - None D. REGULAR BUSINESS. 1. Discussion/Action: Purchase of Transit Radio Communication Equipment Director Kiewiz shared that we have over exceeded our end of life for the Transit Radio System. It has been hard to find replacement parts for our current radios. Nielson is our lowest responsive and responsible bidder, but they are a different brand of radio than we are currently using. We are following up on their references. Roger Kolb stated that Kenwood is a great brand and has been an established product for many years. Moved by Kevin Kuehn, seconded by Randy Scannell, to approve the Purchase of Transit Radio Communication Equipment. Motion carried. Yes - Roger Kolb, Hector Rodriquez, and Michael Conley-Kuhagen No- None, Abstain - None 2. Discussion/Action: Purchase of Solar-Powered E-Paper Displays and Audio Annunciators Director Kiewiz shared that Brown County Planning has 5310 funds available from the federal grant program. These funds are to solely be used towards helping the needs of older adults and people with disabilities. Green Bay Metro is looking to purchase bus stop signs that will give real-time alerts including service changes, delays, or public service announcements. This will also come with an audio annunciator button you can push if you can't read the signs. The text-to-speech button provides multi-language voice announcements for next bus arrivals in an ADA-compliant housing. Kevin Kuehn stated to make certain where they're going, that they're secure and not going to break. P. Kiewiz shared that we will be selective about the locations to which they will be going and ensure they're in beneficial locations for our riders and in high-impact stops. Moved by Kevin Kuehn, seconded by Michael Conley-Kuhagen, to approve the Purchase of Solar-Powered E-Displays and Audio Annunciators. Motion carried. Yes - Roger Kolb, Hector Rodriquez, and Randy Scannell No- None, Abstain - None E. INFORMATIONAL. 1. Operational Reports Director Kiewiz stated that there are no concerns. No further discussion was held. 2. Financial Reports Director Kiewiz provided an overview of the financial report. No concerns or comments at this time, we are on track. It has been a slow process with grants, because of the changes made. No further discussion was held. 3. Director's Report Director Kiewiz shared that the team has alot of projects they have been working on and that it's been a busy time. Service is going well. No further discussion was held. 4. Next Transit Commission Meeting: August 20, 2025, at 8:15am. Motion by Kevin Kuehn, seconded by Randy Scannell, to adjourn at 9:07 a.m. Motion carried. Yes – Roger Kolb, Hector Rodriguez, and Michael Conley-Kuhagen No – None. Abstain - None F. ADJOURNMENT. 1. Adjournment for the Wednesday, July 23, 2025, meeting of the Transit Commission.

Agenda

AGENDA OF THE TRANSIT COMMISSION WEDNESDAY, JULY 23, 2025, 8:15 AM TRANSIT 901 University Ave A. Roll Call. 1. Members: Roger Kolb, Chair; Randy Scannell, Vice-Chair; Kevin Kuehn, Secretary; Alderman Craig Stevens, Michael Conley-Kuhagen, Terri Refsguard and Hector Rodriguez. B. Approval of the Agenda. 1. Approval of the agenda for the Wednesday, July 23, 2025, meeting of the Transit Commission. C. Approval of Minutes. 1. Approval of the minutes from the June 18, 2025 meeting. D. Regular Business. 1. Discussion/Action: Purchase of Transit Radio Communication Equipment 2. Discussion/Action: Purchase of Solar-Powered E-Paper Displays and Audio Annunciators E. Informational. 1. Operational Reports 2. Financial Reports 3. Director's Report 4. Next Transit Commission Meeting: August 20, 2025, at 8:15am. F. Adjournment. 1. Adjournment for the Wednesday, July 23, 2025, meeting of the Transit Commission. Agenda of the Transit Commission July 23, 2025 Page 1 1) ACCESSIBILITY: Any person wishing to attend who requires special accommodation because of a disability, should contact the City Safety Manager at 920-448-3125 at least 48 hours before the scheduled meeting time so that arrangements can be made. 2) QUORUM: Please take notice that a majority or quorum of the Common Council will attend this Transit Commission meeting and will constitute a meeting of the Common Council for purposes of discussion and information gathering relative to this agenda. 3) REPRESENTATION: The party requesting the communication, or their representative, should be present at this meeting. Agenda of the Transit Commission July 23, 2025 Page 2

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AGENDA OF THE TRANSIT COMMISSION WEDNESDAY, JULY 23, 2025, 8:15 AM TRANSIT 901 University Ave A. Roll Call. 1. Members: Roger Kolb, Chair; Randy Scannell, Vice-Chair; Kevin Kuehn, Secretary; Alderman Craig Stevens, Michael Conley-Kuhagen, Terri Refsguard and Hector Rodriguez. B. Approval of the Agenda. 1. Approval of the agenda for the Wednesday, July 23, 2025, meeting of the Transit Commission. C. Approval of Minutes. 1. Approval of the minutes from the June 18, 2025 meeting. D. Regular Business. 1. Discussion/Action: Purchase of Transit Radio Communication Equipment 2. Discussion/Action: Purchase of Solar-Powered E-Paper Displays and Audio Annunciators E. Informational. 1. Operational Reports 2. Financial Reports 3. Director's Report 4. Next Transit Commission Meeting: August 20, 2025, at 8:15am. F. Adjournment. 1. Adjournment for the Wednesday, July 23, 2025, meeting of the Transit Commission. Agenda of the Transit Commission July 23, 2025 Page 1 1) ACCESSIBILITY: Any person wishing to attend who requires special accommodation because of a disability, should contact the City Safety Manager at 920-448-3125 at least 48 hours before the scheduled meeting time so that arrangements can be made. 2) QUORUM: Please take notice that a majority or quorum of the Common Council will attend this Transit Commission meeting and will constitute a meeting of the Common Council for purposes of discussion and information gathering relative to this agenda. 3) REPRESENTATION: The party requesting the communication, or their representative, should be present at this meeting. Agenda of the Transit Commission July 23, 2025 Page 2 Report to the Transit Commission of the City of Green Bay MEETING DATE PREPARED BY July 23, 2025 Becky Fleck, Transit Staff AGENDA ITEM # C.1 Approval of the minutes from the June 18, 2025 meeting. BACKGROUND Minutes from the meeting held on June 18, 2025. RECOMMENDATION Staff recommends approval of the minutes from the June 18, 2025, meeting. FISCAL IMPACT ATTACHMENTS 1. Transit Commission 6-18-2025 901 University Avenue, Green Bay, Wisconsin 54302 greenbaymetro.org MINUTES OF THE TRANSIT COMMISSION WEDNESDAY, JUNE 18, 2025, 8:15 AM TRANSIT 901 University Ave A. ROLL CALL. 1. Members: Roger Kolb, Chair; Randy Scannell, Vice-Chair; Kevin Kuehn, Secretary; Alderman Craig Stevens, Michael Conley-Kuhagen, Terri Refsguard and Hector Rodriguez. Present: Roger Kolb, Michael Conley-Kuhagen, Randy Scannell, and Terri Refsguard Excused: Kevin Kuehn, Hector Rodriguez, and Alderman Craig Stevens Chair Roger Kolb called the meeting to order at 8:16 a.m. B. APPROVAL OF THE AGENDA. 1. Approval of the agenda for the Wednesday, June 18, 2025, meeting of the Transit Commission. Moved by Randy Scannell, seconded by Terri Refsguard to approve the June 18, 2025 agenda. Motion carried. Yes – Roger Kolb and Michael Conley-Kuhagen No – None, Abstain - None C. APPROVAL OF MINUTES. 1. Approval of the minutes from the May 21, 2025, meeting. Moved by Randy Scannell, seconded by Terri Refsguard to approve the May 21, 2025, minutes. Motion carried. Yes – Roger Kolb and Michael Conley-Kuhagen No – None, Abstain - None D. REGULAR BUSINESS. 1. Discussion/Action: Green Bay Metro Severe Weather Policy Director Kiewiz shared that this policy is reviewed annually. The main section we've updated this year was the potential shelter locations along each route. No further comments were made. Moved by Randy Scannell, seconded by Michael Conley-Kuhagen, to approve the Green Bay Metro's Sever Weather Policy as presented. Motion carried. Yes - Roger Kolb and Terri Refsguard No- None, Abstain- None E. INFORMATIONAL. 1. 2024 WisDOT Transit System Management Performance Final Review Director Kiewiz stated that the WisDOT audit takes place every five years. This is a complete audit of the whole system which includes policy, procedures and service. Staff and Lisa Conard, Brown County Planning MPO, worked on this audit. Many changes, specifically to service, have occurred since the last review. P. Kiewiz noted that upon receipt of the draft report, it is shared with the MPO staff for review and comment. L. Conard noted that Green Bay Metro received very favorable ratings but confirmed P. Kiewiz's assertion that the peer system comparisons used to evaluate the system can be misleading as it is not a true apples-to-apples comparison. L. Conard provided a review of two of the metrics used in the report. Green Bay Metro’s Operating Ratio (percent of operating cost recovered by fares) has been 13-17% in recent years. If the Transit Commission chose to cut fares, the operating ratio would likely drop as it would be unlikely that the fare decrease would result in a significant increase in ridership. The report would give this a negative rating, although the local climate may support low fares for passengers. L. Conard noted that the approximate population of the service area is 176,000. During the study period, Metro provided an average of 71,000 hours of service per year for Revenue Hours per Capita rate of .41. Now picture a peer community with the same population but that population is spread out over a larger area. That community would have to provide more service hours to offer the same level of service as Green Bay Metro. Since the other community would be providing more service hours for the same population, the other community would receive a higher score. Important factors such as the size of the area served and the density of the community are not considered. L. Conard stated that the valuable portion of the audit is the recommendations section. The recommendations contained in the report, many of which were suggested by staff, can be used as support/justification in grant applications and provide general guidance to staff. The review team concluded that Green Bay Metro is a well-managed transit system that delivers effective service while proactively planning for the future. Terri Refsguard commented if this is used for grant money considerations? P. Kiewiz shared that this is required by Wisconsin state statute, but we can use the recommendations when applying for grants. 2. Operational Reports Director Kiewiz stated ridership has been adjusted through May with the corrections we found. No further discussion was held. 3. Financial Reports Director Kiewiz provided an overview of the financial report. No concerns or comments at this time, we are on track. It has been a slow process with grants, because of the changes made. No further discussion was held. 4. Director's Report Director Kiewiz stated grants have been our big focus. The BEB has been out on routes frequently and excited to start pulling and looking at data. We currently have 3 vacant Operator positions and 1 Dispatch position that we are currently going through applicants now. 5. Next Transit Commission Meeting: July 23, 2025 at 8:15am. F. ADJOURNMENT. 1. Adjournment for the Wednesday, June 18, 2025, meeting of the Transit Commission. Motion by Randy Scannell, seconded by Terri Refsguard, to adjourn at 8:33 a.m. Motion carried. Yes – Roger Kolb and Michael Conley-Kuhagen No – None. Abstain - None Report to the Transit Commission of the City of Green Bay MEETING DATE PREPARED BY July 23, 2025 AGENDA ITEM # D.1 Discussion/Action: Purchase of Transit Radio Communication Equipment BACKGROUND Green Bay Metro staff worked with the city Purchasing Department on RFP #2025-12, Purchase of Transit Radio Communication Equipment. This is to replace radios due to age and many near there end of life. Funds have been obtained from Section 5339 Federally Funded Capital. RECOMMENDATION Staff recommends awarding to the lowest responsive, responsible bidder, not to exceed $190,000.00 FISCAL IMPACT ATTACHMENTS None 901 University Avenue, Green Bay, Wisconsin 54302 greenbaymetro.org Report to the Transit Commission of the City of Green Bay MEETING DATE PREPARED BY July 23, 2025 AGENDA ITEM # D.2 Discussion/Action: Purchase of Solar-Powered E-Paper Displays and Audio Annunciators BACKGROUND Green Bay Metro has been awarded $49,626 through the Enhanced Mobility for Seniors and Individuals with Disabilities grant program - 5310, for audio equipment. Awards have been made available through the Brown County Planning Commission. In addition, the Surface Transportation Block Grant (STBG) will be used to fund approximately $110,000 for the display project. This is to enhance the passenger experience through real-time departures, alerts, service changes, delays and public announcements. The annunciator provides multi-language voice announcements for next bus arrivals in an ADA-compliant housing. RECOMMENDATION Staff recommends the approval of the Solar Powered E-Paper Displays and Audio Annunciator to Metro's current CAD/AVL vendor, Equans/Navineo, not to exceed the total amount of $170,000. FISCAL IMPACT ATTACHMENTS None 901 University Avenue, Green Bay, Wisconsin 54302 greenbaymetro.org Report to the Transit Commission of the City of Green Bay MEETING DATE PREPARED BY July 23, 2025 Patricia Kiewiz, Transit Director AGENDA ITEM # E.1 Operational Reports BACKGROUND Green Bay Metro's staff will present the Commission with the monthly operational reports. RECOMMENDATION No action is necessary. FISCAL IMPACT ATTACHMENTS 1. 05.May 2025 Ridership 2. 05.May 2025 Micro KPIs 901 University Avenue, Green Bay, Wisconsin 54302 greenbaymetro.org May Fixed Route Ridership Microtransit On Demand Ridership MONTHLY YTD FIXED MONTHLY ON YTD ON ADULT STUDENT *REDUCED *FREE FIXED ADULT STUDENT *REDUCED *FREE ROUTE DEMAND DEMAND ROUTE May 2024 28,242 22,063 9,293 13,117 72,715 357,016 May 2024 5,205 578 418 79 6,280 29,327 May 2025 25,337 22,013 8,301 13,239 68,890 343,674 May 2025 3,812 1,922 732 83 6,549 29,781 Difference (2,905) (50) (992) 122 (3,825) (13,342) (1,393) 1,344 314 4 269 454 -10% 0% -11% 1% -5% -3.7% -27% 233% 75% 5% 4% 1.5% YTD PASSENGERS Free , 19% 373,455 Free Free Free Free ,,,,19% 17% 18% 20% 13,158 Free , 28% Adult, Adult,34% 37% Reduced Reduced ,12%, 11% 11% Adult, Adult, 42% 38% 38% Reduced Reduced ,, 11% Adult, 42% 8,179 29,738 *Reduced fare program is for Reduced , 11% Student, 28% 19,968 individuals who are age 65 and older, Student, 28% Student, Student,34% 32% Student, 27% Medicare recipients, and individuals Student, 32% with qualifying disabilities. Reduced , 11% *Free is comprised of game day, children 4 & under, promos, etc. Paratransit Ridership *AGENCY TOTAL BASE TRIPS YTD Paratransit Ridership TRIPS TRIPS May 2024 469 809 1,278 6,216 May 2025 406 731 1,137 5,495 Difference (63) (78) (141) (721) 809 731 -13.4% -9.6% -11.0% -11.6% *Agency Fare includes base fare plus additional cost for expenses that is permitted by 49 CRF 469 406 37.131 to social service agencies and other organizations for agency trips (i.e., trips May 2024 May 2025 guaranteed to the organization). BASE TRIPS *AGENCY TRIPS On Time Performance: 97.0% Completed Trips: 1137 Completed On Time Trips: 1102 Completed Late Trips - 0-6 mins 26 Completed Late Trips - 6-30 mins 9 Completed Late Trips > 30 mins 0 Completed Late Trips > 30 mins 20 Fixed Route Mobility Devices Boarded Fixed Route Bikes Loaded 339 921 467 960 May 2025 May 2024 May 2025 May 2024 49 CRF 37.131 - Service Criteria for Complementary paratransit ( c) (4) The entity may charge a fare higher than otherwise permitted by this parapraph to a social service agency or other organization for agency trips (i.e., trips guaranteed to the organization). GBM On Demand Ridership May 2025 Day Night Service Service Total YTD Target Passengers 2,735 3,814 6,549 29,781 Operating Hours 1,545 542 2,088 9,689 Passengers per Operating Hour 1.77 7.04 3.14 3.07 3.0 Average Customer Wait Time (minutes) 13.13 31.55 23.69 <20.0 On Demand 2025 May-25 2735 3814 Apr-25 2510 4032 Mar-25 2408 3605 Feb-25 2062 3155 Jan-25 2069 3391 Day Night On Demand 2024 May-24 2,525 3,755 Apr-24 2,591 3,169 Mar-24 2,720 3,690 Feb-24 2,596 3,209 Jan-24 2,243 2829 Day Night Day Service | Monday - Friday | 5:15 am -6:45 pm | Saturday | 7:45 am - 1:45 pm Night Service | Monday - Friday | 6:45 pm - 11:30 pm | Saturday | 1:45 pm - 7:45 pm Report to the Transit Commission of the City of Green Bay MEETING DATE PREPARED BY July 23, 2025 Patricia Kiewiz, Transit Director AGENDA ITEM # E.2 Financial Reports BACKGROUND Director Kiewiz will provide an update on Metro finances through May 2025. RECOMMENDATION No action is necessary. FISCAL IMPACT ATTACHMENTS 1. 05.May - Financials 901 University Avenue, Green Bay, Wisconsin 54302 greenbaymetro.org Green Bay Metro Transit Commission Financial Report May 2025 EXPENSES % OF ACCOUNT DESCRIPTION 2025 Jan-Apr 2024 Jan-Apr +/- % 2025 BUDGET BUDGET Wages & Salaries 1,076,526.63 1,029,483.66 47,043 4.6% 2,765,438 38.9% Fringe Benefits 480,639.62 442,558.17 38,081 8.6% 1,830,692 26.3% Other Employment Expenses 31,370.07 17,937.46 13,433 74.9% 68,932 45.5% Contract Services 33,739.31 40,571.79 (6,832) -16.8% 424,140 8.0% Materials & Supplies 158,348.57 204,590.97 (46,242) -22.6% 643,436 24.6% Building & Equip Maintenance 90,271.66 143,199.25 (52,928) -37.0% 234,100 38.6% Utilities 63,363.97 88,279.23 (24,915) -28.2% 235,106 27.0% Insurance 133,524.71 130,736.00 2,789 2.1% 158,827 84.1% Miscellaneous 86.00 78.40 8 9.7% 250 34.4% Paratransit Services 167,577.36 187,767.01 (20,190) -10.8% 1,072,447 15.6% Microtransit Services 637,518.05 588,979.05 48,539 8.2% 2,170,063 29.4% Subrecipient Expenses - - - 0.0% - 0.0% TOTAL 2,872,965.95 2,874,180.99 (1,215) 0.0% 9,603,432 29.9% ORIGINAL BUDGET REVENUES % OF ACCOUNT DESCRIPTION 2025 Jan-Apr 2024 Jan-Apr +/- % 2025 BUDGET BUDGET Federal Operating Asst - - - 0.0% 2,833,013 0.0% State Operating Asst - - - 0.0% 2,833,013 0.0% Other Local Municipalities 292,361.22 241,349.04 51,012 21.1% 665,249 43.9% Green Bay 541,666.65 541,666.65 - 0.0% 1,934,650 28.0% Farebox Revenue-Fixed Route 214,566.11 191,164.17 23,402 12.2% 710,000 30.2% Farebox Revenue-Paratransit 66,063.00 84,757.00 (18,694) -22.1% 269,500 24.5% Farebox Revenue-Microtransit 8,214.00 7,860.00 354 4.5% - 0.0% College Program Fares 3,823.00 2,536.00 1,287 50.7% - 0.0% TMI Refund 9,548.00 9,454.00 94 1% - 0.0% Non-Transportation Revenue 48,395.93 24,565.39 23,831 97.0% 9,100 531.8% State Fuel Refund 8,043.28 7,378.08 665 9.0% - 0.0% Advertising 38,233.16 35,153.44 3,080 8.8% 110,000 34.8% Intercity Bus Commissions 2,120.10 2,500.00 (380) -15.2% 6,000 35.3% Partnership Contributions 13,602.15 15,795.00 (2,193) -13.9% 232,908 5.8% TOTAL 1,246,636.60 1,164,178.77 82,458 7.1% 9,603,432 13.0% KEY PERFORMANCE INDICATORS (KPI) Operating Days 128 129 (1.0) -0.8% 307 Revenue Miles 270,520 277,734 (7,214) -2.6% 672,554 Revenue Hours 18,414 18,613 (199) -1.1% 45,552 Unlinked Passenger Trips 343,674 357,016 (13,342) -3.7% 934,849 Revenue / Cost 43.4% 40.5% 100% Farebox Revenue / Mile 0.79 0.69 0.10 15.2% 1.06 Farebox Revenue / Pass Trip 0.62 0.54 0.09 16.6% 0.76 Farebox Revenue / Hour 11.65 10.27 1.38 13.5% 15.59 Passenger / Mile 1.27 1.29 (0.02) -1.2% 1.39 Cost / Mile 7.64 7.55 0.09 1.2% 9.46 Cost / Passenger Trip 6.02 5.87 0.14 2.4% 6.80 *Insurance is [NET] TMI May = 41.7% **Diesel fuel is included in materials and supplies subtotal. 2025 Report to the Transit Commission of the City of Green Bay MEETING DATE PREPARED BY July 23, 2025 Patricia Kiewiz, Transit Director AGENDA ITEM # E.3 Director's Report BACKGROUND Director Kiewiz will provide the Commission with an update on Green Bay Metro. RECOMMENDATION No action is necessary. FISCAL IMPACT ATTACHMENTS None 901 University Avenue, Green Bay, Wisconsin 54302 greenbaymetro.org
Transit Commission — Green Bay, WI