Citizens' Advisory Commission on Disabilities

CITY OF LONG BEACH THURSDAY, JULY 14, 2022 CITIZENS' ADVISORY VIRTUAL VIA ZOOM, 1:00 PM COMMISSION ON DISABILITIES AGENDA Kim Vuong, Chair Nubia Flores, Member Stephen Adams, Vice Chair Marissa Gonzalez, Member Nicholas Matthews, Secretary Jeremy Hill, Member Gretchen Swanson, Member Chris Karadjov, Member By order of Assembly Bill 361, this public meeting is being held virtually via Zoom. Log in information: https://longbeach-gov.zoom.us/j/92243200423 Meeting ID: 922 4320 0423 Passcode: 5555 Dial in: 1-213-338-8477 You can also email comments or questions to heather.vanwijk@longbeach.gov or call 562-570-6257. CALL TO ORDER ROLL CALL PUBLIC COMMENT PRESENTATION Page 1 of 3 CITY OF LONG BEACH THURSDAY, JULY 14, 2022 CITIZENS' ADVISORY COMMISSION ON VIRTUAL VIA ZOOM, 1:00 PM DISABILITIES AGENDA 22-031CA Recommendation to receive and file presentation from Library Services regarding 1) The Center for Adaptive Technology at the Billie Jean Main Library; and 2) additional resources being implemented to meet the access and equity gaps identified in the 2020 Library Services Performance Audit of Operations. DISCUSSION: In February 2021, City Auditor Laura Doud released Library Services Performance Audit: The Library Needs to Improve its Services to Equitably Meet Diverse Community Needs (attached). The audit was the product of many meetings with the Library Services Department (Department) Management Team, focus groups, and interviews with Department staff, community partners, stakeholders, and residents to fully understand the challenges and hurdles the Department must overcome to provide the best possible service to Long Beach residents. The audit recognized the valuable offerings of the Department and its importance in addressing challenges facing our diverse community such as digital inclusion and income equity. On March 2, 2021, the City Council requested the City Manager to identify additional resources needed to implement changes from the Long Beach City Auditor’s Library Services Performance Audit of 2020 Operations to meet the access and equity flaws identified. The City Council requested additional information for the following six specific recommendations: • Making library materials and programs readily available in languages other than English • Adjusting library hours to align with community needs for access • Limiting fines and other sanctions to increase access • Having adaptive technology available at all 12 libraries • Creating a data collection system to track program use and feedback • Utilizing, increasing and improving promotional tools (multilingual) to increase community awareness of the various library services and programs Attachments: TFF.library-services-performance-audit (1).docx APPROVAL OF THE MINUTES Page 2 of 3 CITY OF LONG BEACH THURSDAY, JULY 14, 2022 CITIZENS' ADVISORY COMMISSION ON VIRTUAL VIA ZOOM, 1:00 PM DISABILITIES AGENDA 22-032CA Recommendation to approve minutes from the June 9, 2022 meeting of the Citizen's Advisory Commission on Disabilities. Attachments: June 9 2022.CACoD Minutes.docx STANDING COMMITTEES 22-033CA Recommendation to receive and file monthly report from the Accessibility, Transportation and Services standing committee. 22-034CA Recommendation to receive and file monthly report from the Youth, Employment and Programs standing committee. STAFF REPORT AGENCY REPORTS FUTURE AGENDA ITEMS CLOSING REMARKS OR ANNOUNCEMENTS ADJOURNMENT I, Heather Van Wijk, Citywide Accessibility Coordinator, certify that the agenda was posted not less than 72 hours prior to the meeting. _______Heather Van Wijk (electronically signed)______ Note: The City of Long Beach provides reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if an agenda is needed in an alternative format, please call Heather Van Wijk at (562) 570-6257 or email at heather.vanwijk@longbeach.gov. Page 3 of 3