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Budget, Finance and Innovation Committee

Regular Meeting

Los Angeles, CA · October 11, 2023

AgendaMinutes

Minutes

Please Note Public Comment Will Be Taken In­Person Only. JOURNAL – BUDGET, FINANCE AND INNOVATION COMMITTEE WEDNESDAY, OCTOBER 11, 2023 ­ 2:30 PM JOHN FERRARO COUNCIL CHAMBER ROOM 340, CITY HALL 200 NORTH SPRING STREET, LOS ANGELES, CA 90012 MEMBERS: COUNCILMEMBER BOB BLUMENFIELD, CHAIR COUNCILMEMBER MARQUEECE HARRIS­ DAWSON, VICE CHAIR COUNCILMEMBER KATY YAROSLAVSKY COUNCILMEMBER TIM MCOSKER COUNCILMEMBER MONICA RODRIGUEZ (Andrew Suh ­ Legislative Assistant ­ (213) 978­1072 or andrew.suh@lacity.org) Submit written comment at LACouncilComment.com The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other channels. The Committee will take public comment from members of the public in­person only; there will be no public comment by teleconference. Additional information regarding Committee procedures provided at the end of this agenda. MULTIPLE AGENDA ITEM COMMENT GENERAL PUBLIC COMMENT ITEM(S) (1) ­­­ Verbal report from the Executive Director, Los Angeles Homeless Services Authority. (2) 09­2722 City Administrative Officer report relative to the results of a Request for Qualifications for a panel of consultants for the Office of Economic Analysis. Fiscal Impact Statement: Yes (1) ­­­ Verbal report from the Executive Director, Los Angeles Homeless Services Authority. (2) 09­2722 City Administrative Officer report relative to the results of a Request for Qualifications for a panel of consultants for the Office of Economic Analysis. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED City Administrative Officer report dated 09­20­23 ­ (5) Yes (3) 23­0600­S43 Los Angeles Police Department (LAPD) report relative to the release of remaining Interim Homeless Housing Funds. (Referred to the Public Safety and Budget, Finance and Innovation Committees) Fiscal Impact Statement: No Community Impact Statement: None submitted (Continued from Council meeting of October 13, 2023) APPROVED Los Angeles Police Department report dated 07­27­23 AS AMENDED ­ (4) Yes; (1) No: Rodriguez (4) 23­1038 Los Angeles Department of Building and Safety (LADBS) report relative to a refund claim filed by Seal Investment Group, LLC, for the project located at 1414 South Beverly Drive. Fiscal Impact Statement: No Community Impact Statement: None submitted APPROVED Los Angeles Department of Building and Safety report dated 08­31­23 ­ (5) Yes (5) 23­0991 LADBS report relative to a refund claim filed by Pharmacy Services, LLC, for the project located at 219 Homewood Road, Los Angeles, California 90049. Fiscal Impact Statement: No Community Impact Statement: None submitted APPROVED Los Angeles Department of Building and Safety report dated 08­31­23 ­ (5) Yes (5) 23­0991 LADBS report relative to a refund claim filed by Pharmacy Services, LLC, for the project located at 219 Homewood Road, Los Angeles, California 90049. Fiscal Impact Statement: No Community Impact Statement: None submitted APPROVED Los Angeles Department of Building and Safety report dated 07­31­23 ­ (5) Yes (6) 23­0903 Motion (Blumenfield – McOsker) relative to maintaining traffic safety and streetscape projects. Community Impact Statement: Yes For: North Westwood Neighborhood Council APPROVED Motion (Blumenfield ­ McOsker) ­ (5) Yes (7) 23­0919 Motion (Hutt ­ Blumenfield ­ Yaroslavsky – Padilla) relative to best practices that will provide a 5­year Capital Infrastructure Plan for all public right­of­ way projects as part of the Fiscal Year 2024­25 Budget proposal and going forward. Community Impact Statement: Yes For: Sun Valley Neighborhood Council (Referred to the Transportation and Budget, Finance, and Innovation Committees) APPROVED Motion (Hutt ­ Blumenfield ­ Yaroslavsky – Padilla) – (5) Yes (8) 23­1073 Motion (Blumenfield – Krekorian) relative to a reserve fund loan request of $10 million to prevent service disruptions associated with the Californians For All Youth Workforce Development Grant (CA4All). Community Impact Statement: None submitted APPROVED Motion (Blumenfield ­ Krekorian), AS AMENDED ­ (5) Yes (9) 21­0689­S2 Motion (Price – Hutt) relative to fund re­appropriation to encumber with the Coalition for Responsible Community Development for the CleanLA Jobs (8) 23­1073 Motion (Blumenfield – Krekorian) relative to a reserve fund loan request of $10 million to prevent service disruptions associated with the Californians For All Youth Workforce Development Grant (CA4All). Community Impact Statement: None submitted APPROVED Motion (Blumenfield ­ Krekorian), AS AMENDED ­ (5) Yes (9) 21­0689­S2 Motion (Price – Hutt) relative to fund re­appropriation to encumber with the Coalition for Responsible Community Development for the CleanLA Jobs Program. Community Impact Statement: None submitted APPROVED Motion (Price ­ Hutt) ­ (5) Yes (10) 23­1063 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Susana Olivo v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 19STCV43404. (This matter arises from a trip and fall incident that occurred on September 15, 2019 at 1033 Beacon Avenue, Los Angeles.) Budget, Finance and Innovation Committee considered this matter in Closed Session on October 11, 2023. (11) 23­1080 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Aaron Booth v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 21STCV03932. (This matter arises from a rollerblading v. LAPD vehicle accident on February 19, 2020, at the sidewalk of Sunset Boulevard near Schrader Boulevard.) Budget, Finance and Innovation Committee considered this matter in Closed Session on October 11, 2023. (12) 23­1081 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Erin Eddings, et al. v. Adam Phillippi, et al., Los Angeles Superior Court Case No. 20STCV44850. (This matter arises from motor vehicle accident involving an LAPD vehicle on May 25, 2020.) Budget, Finance and Innovation Committee considered this matter in Closed Session on October 11, 2023. (13) 23­1078 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Joshua Ehrenberg v. Los Angeles Police Department, et al., Los Angeles Superior Court Case No. 20STCV21992. (This matter arises from an automobile v. motorcycle collision that occurred on July 10, 2019, Superior Court Case No. 20STCV44850. (This matter arises from motor vehicle accident involving an LAPD vehicle on May 25, 2020.) Budget, Finance and Innovation Committee considered this matter in Closed Session on October 11, 2023. (13) 23­1078 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Joshua Ehrenberg v. Los Angeles Police Department, et al., Los Angeles Superior Court Case No. 20STCV21992. (This matter arises from an automobile v. motorcycle collision that occurred on July 10, 2019, at Tampa Avenue in Los Angeles.) Budget, Finance and Innovation Committee considered this matter in Closed Session on October 11, 2023. (14) 23­1074 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Nadira Shah v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 19STCV16095. (This matter arises from an auto v. auto accident at the intersection of Hagar Street and Second Street.) Budget, Finance and Innovation Committee considered this matter in Closed Session on October 11, 2023. (15) 23­1077 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Ruben Martinez, et al. v. City of Los Angeles, et al., United States District Court Case No. CV20­10559 PA (KSx). (This matter arises from an incident involving members of the LAPD that occurred on April 11, 2008.) (Budget, Finance and Innovation Committee considered this matter in Closed Session on October 11, 2023) Budget, Finance and Innovation Committee considered this matter in Closed Session on October 11, 2023. (16) 23­0960 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Tracfone Wireless, Inc., Los Angeles Superior Court Case No. 22STCP06734. (This case arises from a communication user tax assessment.) Budget, Finance and Innovation Committee considered this matter in Closed Session on October 11, 2023. SUPPORTING MATERIALS Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item. case entitled Tracfone Wireless, Inc., Los Angeles Superior Court Case No. 22STCP06734. (This case arises from a communication user tax assessment.) Budget, Finance and Innovation Committee considered this matter in Closed Session on October 11, 2023. SUPPORTING MATERIALS Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item. PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any general public comment except as explicitly permitted under the Brown Act. COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure SPECIAL ACCOMMODATION Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunications Relay Service for the hearing impaired, please see the information below. NOTICE TO PAID REPRESENTATIVES If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. EXHAUSTION OF ADMINISTRATIVE REMEDIES A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the administrative record. TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs. Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf, hard­of­hearing, or has a speech disability. peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs. Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf, hard­of­hearing, or has a speech disability. For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the FCC's Disability Rights Office website.

Agenda

Please Note Public Comment Will Be Taken In­Person Only. BUDGET, FINANCE AND INNOVATION COMMITTEE WEDNESDAY, OCTOBER 11, 2023 ­ 2:30 PM JOHN FERRARO COUNCIL CHAMBER ROOM 340, CITY HALL 200 NORTH SPRING STREET, LOS ANGELES, CA 90012 MEMBERS: COUNCILMEMBER BOB BLUMENFIELD, CHAIR COUNCILMEMBER MARQUEECE HARRIS­DAWSON COUNCILMEMBER KATY YAROSLAVSKY COUNCILMEMBER TIM McOSKER COUNCILMEMBER MONICA RODRIGUEZ (Mandy Morales ­ Legislative Assistant ­ (213) 978­1081 or mandy.morales@lacity.org) Submit written comment at LACouncilComment.com The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other channels. The Committee will take public comment from members of the public in­person only; there will be no public comment by teleconference. Additional information regarding Committee procedures provided at the end of this agenda. MULTIPLE AGENDA ITEM COMMENT GENERAL PUBLIC COMMENT ITEM(S) (1) ­­­ Verbal report from the Executive Director, Los Angeles Homeless Services Authority. (2) 09­2722 City Administrative Officer report relative to the results of a Request for Qualifications for a panel of consultants for the Office of Economic Analysis. Fiscal Impact Statement: Yes (1) ­­­ Verbal report from the Executive Director, Los Angeles Homeless Services Authority. (2) 09­2722 City Administrative Officer report relative to the results of a Request for Qualifications for a panel of consultants for the Office of Economic Analysis. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (3) 23­0600­S43 Los Angeles Police Department (LAPD) report relative to the release of remaining Interim Homeless Housing Funds. Fiscal Impact Statement: No Community Impact Statement: None submitted (Referred to the Public Safety and Budget, Finance and Innovation Committees) (4) 23­1038 Los Angeles Department of Building and Safety (LADBS) report relative to a refund claim filed by Seal Investment Group, LLC, for the project located at 1414 South Beverly Drive. Fiscal Impact Statement: No Community Impact Statement: None submitted (5) 23­0991 LADBS report relative to a refund claim filed by Pharmacy Services, LLC, for the project located at 219 Homewood Road, Los Angeles, California 90049. Fiscal Impact Statement: No Community Impact Statement: None submitted (6) 23­0903 Motion (Blumenfield – McOsker) relative to maintaining traffic safety and streetscape projects. Community Impact Statement: None submitted Fiscal Impact Statement: No Community Impact Statement: None submitted (6) 23­0903 Motion (Blumenfield – McOsker) relative to maintaining traffic safety and streetscape projects. Community Impact Statement: None submitted (Referred to the Public Works and Budget, Finance and Innovation Committees) (7) 23­0919 Motion (Hutt ­ Blumenfield ­ Yaroslavsky – Padilla) relative to best practices that will provide a 5­year Capital Infrastructure Plan for all public right­of­ way projects as part of the Fiscal Year 2024­25 Budget proposal and going forward. Community Impact Statement: Yes For: Sun Valley Neighborhood Council (Referred to the Transportation and Budget, Finance, and Innovation Committees) (8) 23­1073 Motion (Blumenfield – Krekorian) relative to a reserve fund loan request of $10 million to prevent service disruptions associated with the Californians For All Youth Workforce Development Grant (CA4All). Community Impact Statement: None submitted (9) 21­0689­S2 Motion (Price – Hutt) relative to fund re­appropriation to encumber with the Coalition for Responsible Community Development for the CleanLA Jobs Program. Community Impact Statement: None submitted (10) 23­1063 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Susana Olivo v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 19STCV43404. (This matter arises from a trip and fall incident that occurred on September 15, 2019 at 1033 Beacon Coalition for Responsible Community Development for the CleanLA Jobs Program. Community Impact Statement: None submitted (10) 23­1063 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Susana Olivo v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 19STCV43404. (This matter arises from a trip and fall incident that occurred on September 15, 2019 at 1033 Beacon Avenue, Los Angeles.) (11) 23­1080 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Aaron Booth v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 21STCV03932. (This matter arises from a rollerblading v. LAPD vehicle accident on February 19, 2020, at the sidewalk of Sunset Boulevard near Schrader Boulevard.) (12) 23­1081 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Erin Eddings, et al. v. Adam Phillippi, et al., Los Angeles Superior Court Case No. 20STCV44850. (This matter arises from motor vehicle accident involving an LAPD vehicle on May 25, 2020.) (13) 23­1078 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Joshua Ehrenberg v. Los Angeles Police Department, et al., Los Angeles Superior Court Case No. 20STCV21992. (This matter arises from an automobile v. motorcycle collision that occurred on July 10, 2019, at Tampa Avenue in Los Angeles.) (14) 23­1074 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Nadira Shah v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 19STCV16095. (This matter arises from an auto v. auto accident at the intersection of Hagar Street and Second Street.) (15) 23­1077 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Ruben Martinez, et al. v. City of Los Angeles, et al., United States District Court Case No. CV20­10559 PA (KSx). (This matter arises from an incident involving members of the LAPD that occurred on April 11, 2008.) case entitled Nadira Shah v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 19STCV16095. (This matter arises from an auto v. auto accident at the intersection of Hagar Street and Second Street.) (15) 23­1077 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Ruben Martinez, et al. v. City of Los Angeles, et al., United States District Court Case No. CV20­10559 PA (KSx). (This matter arises from an incident involving members of the LAPD that occurred on April 11, 2008.) (16) 23­0960 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Tracfone Wireless, Inc., Los Angeles Superior Court Case No. 22STCP06734. (This case arises from a communication user tax assessment.) SUPPORTING MATERIALS Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item. PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any general public comment except as explicitly permitted under the Brown Act. COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure SPECIAL ACCOMMODATION Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunications Relay Service for the hearing impaired, please see the information below. NOTICE TO PAID REPRESENTATIVES If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. EXHAUSTION OF ADMINISTRATIVE REMEDIES A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the administrative record. TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS NOTICE TO PAID REPRESENTATIVES If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. EXHAUSTION OF ADMINISTRATIVE REMEDIES A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the administrative record. TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs. Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf, hard­of­hearing, or has a speech disability. For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the FCC's Disability Rights Office website.