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Budget, Finance and Innovation Committee

Regular Meeting

Los Angeles, CA · December 4, 2023

Minutes

Minutes

Please Note Public Comment Will Be Taken In­Person Only. JOURNAL – BUDGET, FINANCE AND INNOVATION COMMITTEE MONDAY, DECEMBER 4, 2023 ­ 1:30 PM JOHN FERRARO COUNCIL CHAMBER ROOM 340, CITY HALL 200 NORTH SPRING STREET, LOS ANGELES, CA 90012 MEMBERS: COUNCILMEMBER BOB BLUMENFIELD, CHAIR COUNCILMEMBER MARQUEECE HARRIS­ DAWSON, VICE CHAIR COUNCILMEMBER KATY YAROSLAVSKY COUNCILMEMBER TIM MCOSKER COUNCILMEMBER MONICA RODRIGUEZ (Andrew Suh ­ Legislative Assistant ­ (213) 978­1072 or andrew.suh@lacity.org) Submit written comment at LACouncilComment.com The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other channels. The Committee will take public comment from members of the public in­person only; there will be no public comment by teleconference. Additional information regarding Committee procedures provided at the end of this agenda. MULTIPLE AGENDA ITEM COMMENT ITEM(S) (1) 23­0600­S110 City Administrative Officer report relative to the First Financial Status Report for Fiscal Year 2023­24. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted APPROVED City Administrative Officer report dated October 27, 2023, AS AMENDED – (4) Yes; Absent: Yaroslavsky City Administrative Officer report relative to the First Financial Status Report for Fiscal Year 2023­24. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted APPROVED City Administrative Officer report dated October 27, 2023, AS AMENDED – (4) Yes; Absent: Yaroslavsky (2) 23­0600­S113 City Administrative Officer report relative to the Second Financial Status Report for Fiscal Year 2023­24. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted APPROVED City Administrative Officer report dated November 30, 2023, AS AMENDED – (4) Yes; Absent: Yaroslavsky (3) 23­1238 City Administrative Officer report relative to the Fiscal Year 2023­24 State specified earmark grants awarded to the City. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted APPROVED City Administrative Officer report dated November 1, 2023 – (4) Yes; Absent: Yaroslavsky (4) 23­1249 CAO report relative to the creation of a citywide Grants Resource Unit within the Office of the CAO. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted (Referred to the Budget, Finance and Innovation and Personnel, Audits, and Hiring Committees) CAO report relative to the creation of a citywide Grants Resource Unit within the Office of the CAO. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted (Referred to the Budget, Finance and Innovation and Personnel, Audits, and Hiring Committees) CONTINUED to a date to be determined. (5) 23­1182­S1 City Administrative Officer report relative to 2023­24 Los Angeles Homeless Services Authority Homeless Engagement Teams continued funding. (Approved as amended by the Housing and Homelessness Committee) Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted CONCUR with the November 29, 2023 action of the Housing and Homelessness Committee – (4) Yes; Absent: Yaroslavsky (6) 23­0321­S1 Los Angeles Housing Department report relative to the current status of the receivership of the Skid Row Housing Trust (SRHT) portfolio and related matters. (Approved as amended by the Housing and Homelessness Committee) Fiscal Impact Statement: Yes Community Impact Statement: None submitted CONCURRED with the November 29, 2023 action of the Housing and Homelessness Committee, AS AMENDED – (4) Yes; Absent: Yaroslavsky (7) VERBAL REPORT ONLY Community Investment for Families and Housing Departments to provide a verbal update on the status of multiple United States Housing and Urban Development funding received by the City. CONTINUED to a date to be determined. (8) 23­1233 Office of Finance report relative to the Franchise Tax Board data sharing reciprocal agreement for the period January 1, 2024 through December CONCURRED with the November 29, 2023 action of the Housing and Homelessness Committee, AS AMENDED – (4) Yes; Absent: Yaroslavsky (7) VERBAL REPORT ONLY Community Investment for Families and Housing Departments to provide a verbal update on the status of multiple United States Housing and Urban Development funding received by the City. CONTINUED to a date to be determined. (8) 23­1233 Office of Finance report relative to the Franchise Tax Board data sharing reciprocal agreement for the period January 1, 2024 through December 31, 2026. Fiscal Impact Statement: No Community Impact Statement: None submitted APPROVED Office of Finance report dated November 1, 2023 – (4) Yes; Absent: Yaroslavsky (9) 21­0505 Office of Finance report relative to an escheatment of $189,676.57 from the Unclaimed Monies Seized Incidental to Arrest Trust Fund to the City’s General Fund. Fiscal Impact Statement: No Community Impact Statement: None submitted APPROVED Office of Finance report dated January 30, 2023 – (4) Yes; Absent: Yaroslavsky (10) 21­0821 Office of Finance reports relative to escheatments of $959,084.00 and $437,951.13 from the Unclaimed Monies Seized Incidental to Arrest Trust Fund to the City’s General Fund. Fiscal Impact Statement: No Community Impact Statement: None submitted APPROVED Office of Finance reports dated May 11, 2023 and September 6, 2023 – (4) Yes; Absent: Yaroslavsky (11) 23­1266 Los Angeles Department of Building and Safety report relative to a linkage fee refund claim in the amount of $68,540.09 filed by Southland Building & Remodel Inc. (Claimant) for the project located at 6472 W. 80th Street, Los Angeles, CA 90045. Fiscal Impact Statement: No APPROVED Office of Finance reports dated May 11, 2023 and September 6, 2023 – (4) Yes; Absent: Yaroslavsky (11) 23­1266 Los Angeles Department of Building and Safety report relative to a linkage fee refund claim in the amount of $68,540.09 filed by Southland Building & Remodel Inc. (Claimant) for the project located at 6472 W. 80th Street, Los Angeles, CA 90045. Fiscal Impact Statement: No Community Impact Statement: None submitted APPROVED Los Angeles Department of Building and Safety report dated September 18, 2023 – (4) Yes; Absent: Yaroslavsky (12) 23­1187 Motion (Blumenfield – Krekorian) relative to requesting from multiple departments a report back within 60 days with an updated Citywide Enhanced Infrastructure Financing District Policy. (Approved by the Trade, Travel and Tourism Committee) Community Impact Statement: None submitted NOTED and FILED Motion (Blumenfield – Krekorian) – (4) Yes; Absent: Yaroslavsky (13) 23­1107 Motion (McOsker – Rodriguez) relative to requesting the City Administrative Officer, Economic and Workforce Development Department, and the Office of Finance, to report in 45 days with policy recommendations related to budgetary actions and criteria to support the establishment of Enhanced Infrastructure Financing Districts. (Approved by the Trade, Travel and Tourism Committee) Community Impact Statement: None submitted APPROVED Motion (McOsker – Rodriguez), AS AMENDED – (4) Yes; Absent: Yaroslavsky (14) 23­1193 Motion (Hutt – Soto­Martinez) relative to the sale of three Caterpillar Disel Truck Tractors, one Dumpster Trailer, and one 2010 FRYLN Motor Sweeper for less than market value to the City of Ensenada, Mexico. Community Impact Statement: None submitted APPROVED Motion (Hutt­Soto­Martinez) – (4) Yes; Absent: Yaroslavsky (15) 23­1192 Motion (Hutt – Lee) relative to the sale of one Caterpillar Diesel Truck Tractor for less than market value to the City of Zacatecas, Mexico. Truck Tractors, one Dumpster Trailer, and one 2010 FRYLN Motor Sweeper for less than market value to the City of Ensenada, Mexico. Community Impact Statement: None submitted APPROVED Motion (Hutt­Soto­Martinez) – (4) Yes; Absent: Yaroslavsky (15) 23­1192 Motion (Hutt – Lee) relative to the sale of one Caterpillar Diesel Truck Tractor for less than market value to the City of Zacatecas, Mexico. Community Impact Statement: None submitted APPROVED Motion (Hutt­Lee) – (4) Yes; Absent: Yaroslavsky (16) 23­1250 City Attorney report relative to Nossaman LLP’s request for waiver of its conflict of interest by the firm’s representation of Los Angeles City Councilman John Lee. Community Impact Statement: None submitted APPROVED City Attorney report dated November 3, 2023 – (4) Yes; Absent: Yaroslavsky (17) 23­1199 City Attorney report relative to a conflict of interest waiver to allow Baker & Hostetler LLP, currently representing the City’s Pension Plans, to also represent Responsible Urban Development Initiative in an unrelated litigation matter. Fiscal Impact Statement: No Community Impact Statement: None submitted APPROVED City Attorney report dated October 24, 2023 – (4) Yes; Absent: Yaroslavsky (18) 16­0594 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Malcolm Thomas v. City of Los Angeles, et al., Los Angeles Superior Court Case Nos. BC416182 (Lead – Thomas l), BC481137 (Thomas ll), 20STCV44823 (Thomas lll), and 2nd Appellate District Case No. B305051. (This matter arises from claims under the Fair Employment & Housing Act for harassment, discrimination, retaliation, failure to accomodate, failure to engage in the interactive process, and the failure to prevent discrimination and retaliation, and whistleblower retaliation under Labor Code section 1102.5) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (19) 23­1154 Superior Court Case Nos. BC416182 (Lead – Thomas l), BC481137 (Thomas ll), 20STCV44823 (Thomas lll), and 2nd Appellate District Case No. B305051. (This matter arises from claims under the Fair Employment & Housing Act for harassment, discrimination, retaliation, failure to accomodate, failure to engage in the interactive process, and the failure to prevent discrimination and retaliation, and whistleblower retaliation under Labor Code section 1102.5) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (19) 23­1154 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Elizabeth Hatanian v. City of Los Angeles,et al., Los Angeles Superior Court Case No. 19STCV38266. (This matter arises from a trip and fall incident which occurred on March 24, 2019, at 2044 Linnington Avenue, in the City of Los Angeles.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (20) 23­1156 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Cynthia Chamberlain v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 20STCV33205. (This matter arises from a trip and fall incident which occurred on November 12, 2019, on the sidewalk near 2201 Beverly Boulevard and Lake Street, in the City of Los Angeles.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (21) 23­1157 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Oscar Ovidio Peralta v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 19STCV12779. (This matter arises from a fall incident that occurred on October 19, 2018, near 2428 South Vermont Avenue, in the City of Los Angeles.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (22) 22­1212 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Carol Miranda­Diaz v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 21STCV24226. (This matter arises from a Vespa­style scooter accident that occurred on November 10, 2020, on North Gardner Street in the City of West Hollywood involving Sanitation infrastructure owned by the City of Los Angeles.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. on December 4, 2023. (22) 22­1212 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Carol Miranda­Diaz v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 21STCV24226. (This matter arises from a Vespa­style scooter accident that occurred on November 10, 2020, on North Gardner Street in the City of West Hollywood involving Sanitation infrastructure owned by the City of Los Angeles.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (23) 23­1158 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Virgilio Milla v. City of Los Angeles; LACMTA, Los Angeles Superior Court Case No. 22STCV24061. (This matter arises from a bicycle accident that occurred on January 8, 2022, near the Orange Line Busway at Victory Boulevard and Haskell Avenue, in the City of Los Angeles.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (24) 23­1159 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Erica Fajardo, et al. v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 20STCV47044. (This matter arises from a traffic accident at Normandie Avenue and Olympic Boulevard.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (25) 23­1172 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Lauren Krause v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 22STCV11850. (This matter arises from an electric bicycle accident which occurred on July 13, 2021, alongside the Los Angeles River.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (26) 23­1173 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Angela M. Valdez v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 21STCV36922. (This matter arises from a traffic accident that occurred on November 15, 2020 on SR­14 Freeway, north of the I­5.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (26) 23­1173 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Angela M. Valdez v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 21STCV36922. (This matter arises from a traffic accident that occurred on November 15, 2020 on SR­14 Freeway, north of the I­5.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (27) 23­1175 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Manuel Figueroa, et al. v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 21STCV43834. (This matter arises ffrom a traffic collision on June 29, 2020 on the 110 Freeway northbound, in Los Angeles, California.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (28) 23­1155 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Marina Borawick v. City of Los Angeles, et al., United States District Court Case No. 2:17­CV­02036­MRW. (This matter arises from an incident involving members of the Los Angeles Police Department on April 21, 2016, in Los Angeles, California.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (29) 23­1291 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Jeffrey Shoemaker v. City of Los Angeles, et al., Los Angeles Superior Court Case No. BC636983. (This matter arises from claims under the Fair Employment & Housing Act for Failure to Accommodate, Failure to Engage in the Interactive Process, Disability Discrimination, Harassment, and Retaliation.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (30) 23­1288 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Gloria Fanning v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 20STCV42686. (This matter arises from allegations of Fair Employment & Housing Act violations of gender discrimination, harassment, and retaliation.) Budget, Finance and Innovation Committee considered this matter in Closed Session Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (30) 23­1288 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Gloria Fanning v. City of Los Angeles, et al., Los Angeles Superior Court Case No. 20STCV42686. (This matter arises from allegations of Fair Employment & Housing Act violations of gender discrimination, harassment, and retaliation.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (31) 23­1340 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled James Sharlein v. City of Los Angeles,et al., Los Angeles Superior Court Case Nos. 18STCV08528 and 22STCV25650. (This matter arises from two employment matters involving the Los Angeles Fire Department.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (32) 23­1342 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Craig D. Elliot v. City of Los Angeles, Claim file No. C23­ 01064. (This matter arises from an automobile collision that occurred on April 19, 2022, at the intersection of Santa Monica Boulevard and Wilcox Avenue in Los Angeles.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (33) 23­1341 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Elizabeth Santana v. City of Los Angeles,et al., Los Angeles Superior Court Case No. 21STCV43181. (This matter arises from a trip and fall incident which occurred on April 30, 2021, near 57th Street and McKinley Avenue.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (34) 23­1343 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Anna Marie Piersimoni, et al. v. City of Los Angeles,et al., Los Angeles Superior Court Case No. 21STCV21765 (consolidated with LASC Case No. 20STCV18435). (This matter arises from a car accident involving a third party on May 4, 2020, at Santa Fe Avenue and 3rd Street.) Budget, Finance and Innovation Committee considered this matter in Closed Session Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. (34) 23­1343 The Committee may recess to Closed Session, pursuant to Government Code Section 54956.9(d)(1), to confer with its legal counsel relative to the case entitled Anna Marie Piersimoni, et al. v. City of Los Angeles,et al., Los Angeles Superior Court Case No. 21STCV21765 (consolidated with LASC Case No. 20STCV18435). (This matter arises from a car accident involving a third party on May 4, 2020, at Santa Fe Avenue and 3rd Street.) Budget, Finance and Innovation Committee considered this matter in Closed Session on December 4, 2023. SUPPORTING MATERIALS Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item. PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any general public comment except as explicitly permitted under the Brown Act. COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure SPECIAL ACCOMMODATION Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunications Relay Service for the hearing impaired, please see the information below. NOTICE TO PAID REPRESENTATIVES If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. EXHAUSTION OF ADMINISTRATIVE REMEDIES A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the administrative record. TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the administrative record. TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs. Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf, hard­of­hearing, or has a speech disability. For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the FCC's Disability Rights Office website.