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Neighborhoods and Community Enrichment Committee

Regular Meeting

Los Angeles, CA · June 5, 2024

AgendaMinutes

Minutes

Please Note Public Comment Will Be Taken In­Person Only. JOURNAL – NEIGHBORHOODS AND COMMUNITY ENRICHMENT COMMITTEE WEDNESDAY, JUNE 5, 2024 ­ 8:30 AM ROOM 401, CITY HALL 200 NORTH SPRING STREET, LOS ANGELES, CA 90012 COUNCILMEMBER EUNISSES HERNANDEZ, MEMBERS: CHAIR COUNCILMEMBER JOHN LEE COUNCILMEMBER HEATHER HUTT (Eric Villanueva ­ Legislative Assistant ­ (213) 978­1072 or eric.villanueva@lacity.org) Submit written comment at LACouncilComment.com The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other channels. The Committee will take public comment from members of the public in­person only; there will be no public comment by teleconference. Additional information regarding Committee procedures provided at the end of this agenda. Spanish language interpretation is available at all Council and Committee meetings. Interpretation services in additional languages are available upon request, at no cost. Please submit your request to clerk.interpretation@lacity.org as soon as possible to allow time for scheduling. You will receive a confirmation reply if an interpreter is available. MULTIPLE AGENDA ITEM COMMENT GENERAL PUBLIC COMMENT ITEM(S) (1) 14­1122 Communication from the Mayor relative to the reappointment of Karen Winnick to the Board of Zoo Commissioners. Financial Disclosure Statement: Pending Community Impact Statement: None submitted TIME LIMIT FILE ­ JULY 8, 2024 (LAST DAY FOR COUNCIL ACTION ­ JULY 3, 2024) (1) 14­1122 Communication from the Mayor relative to the reappointment of Karen Winnick to the Board of Zoo Commissioners. Financial Disclosure Statement: Pending Community Impact Statement: None submitted TIME LIMIT FILE ­ JULY 8, 2024 (LAST DAY FOR COUNCIL ACTION ­ JULY 3, 2024) APPROVED Mayor's report dated 5­22­24 ­ (3) Yes; (0) No (2) 23­1200­S157 Communication from the Mayor relative to the reappointment of Natasha Case to the Board of Cultural Affairs Commissioners. Financial Disclosure Statement: Pending Community Impact Statement: None submitted TIME LIMIT FILE ­ JULY 4, 2024 (LAST DAY FOR COUNCIL ACTION ­ JULY 3, 2024) APPROVED Mayor's report dated 5­20­24 ­ (3) Yes; (0) No (3) 23­1200­S57 Communication from the Mayor relative to the reappointment of Suzanne Manriquez to the El Pueblo de Los Angeles Historical Monument Authority Commission. Financial Disclosure Statement: Pending Community Impact Statement: None submitted TIME LIMIT FILE ­ JULY 4, 2024 (LAST DAY FOR COUNCIL ACTION ­ JULY 3, 2024) APPROVED Mayor's report dated 5­20­24 ­ (3) Yes; (0) No (4) 23­1200­S96 Communication from the Mayor relative to the reappointment of Fiona Hutton to the Board of Recreation and Park Commissioners. Financial Disclosure Statement: Pending Community Impact Statement: None submitted TIME LIMIT FILE ­ JULY 4, 2024 APPROVED Mayor's report dated 5­20­24 ­ (3) Yes; (0) No (4) 23­1200­S96 Communication from the Mayor relative to the reappointment of Fiona Hutton to the Board of Recreation and Park Commissioners. Financial Disclosure Statement: Pending Community Impact Statement: None submitted TIME LIMIT FILE ­ JULY 4, 2024 (LAST DAY FOR COUNCIL ACTION ­ JULY 3, 2024) APPROVED Mayor's report dated 5­20­24 ­ (3) Yes; (0) No (5) 24­1200­S18 Communication from the Mayor relative to the appointment of Bryce Lewis­ Smith to the Los Angeles City/ County Native American Indian Commission. Financial Disclosure Statement: Not applicable Background Review: Pending Community Impact Statement: None submitted APPROVED Mayor's report dated 5­20­24 ­ (3) Yes; (0) No (6) 24­1200­S19 Communication from the Mayor relative to the appointment of Vivian Garcia to the Los Angeles City/ County Native American Indian Commission. Financial Disclosure Statement: Not applicable Background Review: Pending Community Impact Statement: None submitted APPROVED Mayor's report dated 5­20­24 ­ (3) Yes; (0) No (7) 24­0581 Motion (De Leon – Park) relative to the lease of puesto P­04 to Maria Transito Hernandez, and the proposed addition of Patricia Josefina Hernandez and Richard Hernandez Chase to the lease, and related matters. Community Impact Statement: None submitted APPROVED Motion (De Leon ­ Park) ­ (3) Yes; (0) No (8) 24­0553 Board of Recreation and Park Commissioners report relative to the application for the 2024 Dodgers DREAMTEAM Program Grant from the Los Angeles Dodgers Foundation, for the benefit of the 2024 Season of Transito Hernandez, and the proposed addition of Patricia Josefina Hernandez and Richard Hernandez Chase to the lease, and related matters. Community Impact Statement: None submitted APPROVED Motion (De Leon ­ Park) ­ (3) Yes; (0) No (8) 24­0553 Board of Recreation and Park Commissioners report relative to the application for the 2024 Dodgers DREAMTEAM Program Grant from the Los Angeles Dodgers Foundation, for the benefit of the 2024 Season of youth baseball and girls softball leagues. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED Board of Recreation and Park Commissioners report dated 5­2­24 ­ (3) Yes; (0) No (9) 17­0659 CD 6 City Administrative Officer report relative to a Supplemental Agreement to Contract No. C­129781 with Western University of Health Sciences College of Veterinary Medicine, to provide spay/neuter and related veterinary services at the East Valley Animal Services Center. Fiscal Impact Statement: Yes Community Impact Statement: None submitted TIME LIMIT FILE ­ JULY 5, 2024 (LAST DAY FOR COUNCIL ACTION ­ JULY 3, 2024) APPROVED City Administrative Officer report dated 09­30­22 ­ (3) Yes; (0) No (10) 24­0517 Board of Recreation and Park Commissioners report relative to a continued funding application to the California Department of Education for the 2024­25 California State Preschool Program to provide subsidized preschool services at RAP facilities. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED Board of Recreation and Park Commissioners report dated 5­2­24 ­ (3) Yes; (0) No (11) 17­1084 CD 4 Board of Recreation and Park Commissioners report relative to a request the 2024­25 California State Preschool Program to provide subsidized preschool services at RAP facilities. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED Board of Recreation and Park Commissioners report dated 5­2­24 ­ (3) Yes; (0) No (11) 17­1084 CD 4 Board of Recreation and Park Commissioners report relative to a request for authority to rescind the Outdoor Environmental Education Facilities Grant Award for the Griffith Park Urban Environment Education Center Project. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED Board of Recreation and Park Commissioners report dated 5­2­24 ­ (3) Yes; (0) No (12) 24­0549 Motion (Hernandez for Raman – Harris­Dawson) relative to the funding needed, and potential funding sources for a permanent art installation in the area surrounding the Silver Lake Reservoir in memory of Black Americans who have been killed by law enforcement. Community Impact Statement: None submitted APPROVED Motion (Hernandez for Raman ­ Harris­Dawson) ­ (3) Yes; (0) No (13) 14­0455­S7 Board of Recreation and Park Commissioners report relative to authorizing the Department of Recreation and Parks to expend the grant funds from the California Department of Education, for the 2022­23 Summer Lunch Program, and related matters. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED Board of Recreation and Park Commissioners report dated 5­29­24 ­ (3) Yes; (0) No (14) 24­0504 City Administrative Officer report relative to the acceptance of a non­ competitive grant from Best Friends Animal Society to hire part­time and as­needed staff at City animal shelters. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED Board of Recreation and Park Commissioners report dated 5­29­24 ­ (3) Yes; (0) No (14) 24­0504 City Administrative Officer report relative to the acceptance of a non­ competitive grant from Best Friends Animal Society to hire part­time and as­needed staff at City animal shelters. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED City Administrative Officer report dated 5­2­24 ­ (3) Yes; (0) No SUPPORTING MATERIALS Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item. PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any general public comment except as explicitly permitted under the Brown Act. COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure SPECIAL ACCOMMODATION Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1075. For Telecommunications Relay Service for the hearing impaired, please see the information below. NOTICE TO PAID REPRESENTATIVES If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. EXHAUSTION OF ADMINISTRATIVE REMEDIES A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the administrative record. TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. EXHAUSTION OF ADMINISTRATIVE REMEDIES A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the administrative record. TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs. Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf, hard­of­hearing, or has a speech disability. For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the FCC's Disability Rights Office website.

Agenda

Please Note Public Comment Will Be Taken In­Person Only. NEIGHBORHOODS AND COMMUNITY ENRICHMENT COMMITTEE WEDNESDAY, JUNE 5, 2024 ­ 8:30 AM ROOM 401, CITY HALL 200 NORTH SPRING STREET, LOS ANGELES, CA 90012 COUNCILMEMBER EUNISSES HERNANDEZ, MEMBERS: CHAIR COUNCILMEMBER JOHN LEE COUNCILMEMBER HEATHER HUTT (Eric Villanueva ­ Legislative Assistant ­ (213) 978­1075 or eric.villanueva@lacity.org) Submit written comment at LACouncilComment.com The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other channels. The Committee will take public comment from members of the public in­person only; there will be no public comment by teleconference. Additional information regarding Committee procedures provided at the end of this agenda. Spanish language interpretation is available at all Council and Committee meetings. Interpretation services in additional languages are available upon request, at no cost. Please submit your request to clerk.interpretation@lacity.org as soon as possible to allow time for scheduling. You will receive a confirmation reply if an interpreter is available. MULTIPLE AGENDA ITEM COMMENT GENERAL PUBLIC COMMENT ITEM(S) (1) 14­1122 Communication from the Mayor relative to the reappointment of Karen Winnick to the Board of Zoo Commissioners. Financial Disclosure Statement: Pending Community Impact Statement: None submitted TIME LIMIT FILE ­ JULY 8, 2024 (LAST DAY FOR COUNCIL ACTION ­ JULY 3, 2024) (1) 14­1122 Communication from the Mayor relative to the reappointment of Karen Winnick to the Board of Zoo Commissioners. Financial Disclosure Statement: Pending Community Impact Statement: None submitted TIME LIMIT FILE ­ JULY 8, 2024 (LAST DAY FOR COUNCIL ACTION ­ JULY 3, 2024) (2) 24­1200­S7 Communication from the Mayor relative to the reappointment of Douglas Epperhart to the Board of Neighborhood Commissioners. Financial Disclosure Statement: Pending Community Impact Statement: None submitted TIME LIMIT FILE ­ JULY 8, 2024 (LAST DAY FOR COUNCIL ACTION ­ JULY 3, 2024) (3) 23­1200­S157 Communication from the Mayor relative to the reappointment of Natasha Case to the Board of Cultural Affairs Commissioners. Financial Disclosure Statement: Pending Community Impact Statement: None submitted TIME LIMIT FILE ­ JULY 4, 2024 (LAST DAY FOR COUNCIL ACTION ­ JULY 3, 2024) (4) 23­1200­S57 Communication from the Mayor relative to the reappointment of Suzanne Manriquez to the El Pueblo de Los Angeles Historical Monument Authority Commission. Financial Disclosure Statement: Pending Community Impact Statement: None submitted TIME LIMIT FILE ­ JULY 4, 2024 (LAST DAY FOR COUNCIL ACTION ­ JULY 3, 2024) Communication from the Mayor relative to the reappointment of Suzanne Manriquez to the El Pueblo de Los Angeles Historical Monument Authority Commission. Financial Disclosure Statement: Pending Community Impact Statement: None submitted TIME LIMIT FILE ­ JULY 4, 2024 (LAST DAY FOR COUNCIL ACTION ­ JULY 3, 2024) (5) 23­1200­S96 Communication from the Mayor relative to the reappointment of Fiona Hutton to the Board of Recreation and Park Commissioners. Financial Disclosure Statement: Pending Community Impact Statement: None submitted TIME LIMIT FILE ­ JULY 4, 2024 (LAST DAY FOR COUNCIL ACTION ­ JULY 3, 2024) (6) 24­1200­S18 Communication from the Mayor relative to the appointment of Bryce Lewis­ Smith to the Los Angeles City/ County Native American Indian Commission. Financial Disclosure Statement: Not applicable Background Review: Pending Community Impact Statement: None submitted (7) 24­1200­S19 Communication from the Mayor relative to the appointment of Vivian Garcia to the Los Angeles City/ County Native American Indian Commission. Financial Disclosure Statement: Not applicable Background Review: Pending Community Impact Statement: None submitted (8) 24­0581 Motion (De Leon – Park) relative to the lease of puesto P­04 to Maria Transito Hernandez, and the proposed addition of Patricia Josefina Hernandez and Richard Hernandez Chase to the lease, and related matters. Background Review: Pending Community Impact Statement: None submitted (8) 24­0581 Motion (De Leon – Park) relative to the lease of puesto P­04 to Maria Transito Hernandez, and the proposed addition of Patricia Josefina Hernandez and Richard Hernandez Chase to the lease, and related matters. Community Impact Statement: None submitted (9) 24­0553 Board of Recreation and Park Commissioners report relative to the application for the 2024 Dodgers DREAMTEAM Program Grant from the Los Angeles Dodgers Foundation, for the benefit of the 2024 Season of youth baseball and girls softball leagues. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (10) 17­0659 CD 6 City Administrative Officer report relative to a Supplemental Agreement to Contract No. C­129781 with Western University of Health Sciences College of Veterinary Medicine, to provide spay/neuter and related veterinary services at the East Valley Animal Services Center. Fiscal Impact Statement: Yes Community Impact Statement: None submitted TIME LIMIT FILE ­ JULY 5, 2024 (LAST DAY FOR COUNCIL ACTION ­ JULY 3, 2024) (11) 24­0517 Board of Recreation and Park Commissioners report relative to a continued funding application to the California Department of Education for the 2024­25 California State Preschool Program to provide subsidized preschool services at RAP facilities. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (11) 24­0517 Board of Recreation and Park Commissioners report relative to a continued funding application to the California Department of Education for the 2024­25 California State Preschool Program to provide subsidized preschool services at RAP facilities. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (12) 17­1084 CD 4 Board of Recreation and Park Commissioners report relative to a request for authority to rescind the Outdoor Environmental Education Facilities Grant Award for the Griffith Park Urban Environment Education Center Project. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (13) 24­0549 Motion (Hernandez for Raman – Harris­Dawson) relative to the funding needed, and potential funding sources for a permanent art installation in the area surrounding the Silver Lake Reservoir in memory of Black Americans who have been killed by law enforcement. Community Impact Statement: None submitted (14) 14­0455­S7 Board of Recreation and Park Commissioners report relative to authorizing the Department of Recreation and Parks to expend the grant funds from the California Department of Education, for the 2022­23 Summer Lunch Program, and related matters. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (15) 24­0504 City Administrative Officer report relative to the acceptance of a non­ competitive grant from Best Friends Animal Society to hire part­time and as­needed staff at City animal shelters. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (15) 24­0504 City Administrative Officer report relative to the acceptance of a non­ competitive grant from Best Friends Animal Society to hire part­time and as­needed staff at City animal shelters. Fiscal Impact Statement: Yes Community Impact Statement: None submitted SUPPORTING MATERIALS Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item. PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any general public comment except as explicitly permitted under the Brown Act. COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure SPECIAL ACCOMMODATION Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1075. For Telecommunications Relay Service for the hearing impaired, please see the information below. NOTICE TO PAID REPRESENTATIVES If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. EXHAUSTION OF ADMINISTRATIVE REMEDIES A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the administrative record. TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs. Council's final action on a matter will become a part of the administrative record. TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs. Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf, hard­of­hearing, or has a speech disability. For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the FCC's Disability Rights Office website.