Trade, Travel and Tourism Committee

Please Note Public Comment Will Be Taken In­Person Only. JOURNAL – TRADE, TRAVEL AND TOURISM COMMITTEE TUESDAY, MARCH 19, 2024 ­ 2:00 PM ROOM 401, CITY HALL 200 NORTH SPRING STREET, LOS ANGELES, CA 90012 MEMBERS: COUNCILMEMBER TRACI PARK, CHAIR COUNCILMEMBER TIM McOSKER COUNCILMEMBER HUGO SOTO­MARTINEZ (Conrad Rodriguez, Legislative Assistant — (213) 978­1122 or conrad.rodriguez@lacity.org) Submit written comment at LACouncilComment.com The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other channels. The Committee will take public comment from members of the public in­person only; there will be no public comment by teleconference. Additional information regarding Committee procedures provided at the end of this agenda. Spanish language interpretation is available at all Council and Committee meetings. Interpretation services in additional languages are available upon request, at no cost. Please submit your request to clerk.interpretation@lacity.org as soon as possible to allow time for scheduling. You will receive a confirmation reply if an interpreter is available. MULTIPLE AGENDA ITEM COMMENT GENERAL PUBLIC COMMENT ITEM(S) (1) VERBAL DISCUSSION ONLY Los Angeles World Airports (LAWA) Quarterly Update. Verbal report only, no action taken. (2) VERBAL DISCUSSION ONLY Port of Los Angeles (POLA) Quarterly Update. Verbal report only, no action taken. (3) 24­0108 CD 15 Board of Harbor Commissioners and City Attorney reports and Ordinance relative to Port of Los Angeles (POLA) Resolution No. 23­10235 and (1) VERBAL DISCUSSION ONLY Los Angeles World Airports (LAWA) Quarterly Update. Verbal report only, no action taken. (2) VERBAL DISCUSSION ONLY Port of Los Angeles (POLA) Quarterly Update. Verbal report only, no action taken. (3) 24­0108 CD 15 Board of Harbor Commissioners and City Attorney reports and Ordinance relative to Port of Los Angeles (POLA) Resolution No. 23­10235 and proposed Permanent Order No. 23­7352 amending POLA Tariff No. 4, to modify rates and regulations in Section 7, "Free Time, Wharf Demurrage, and Wharf Storage", Items 720 and 780, to modify free time allowed on inbound containerized merchandise and wharf demurrage charges effective October 1, 2023; and categorical exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article III, Class 1(31) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. APPROVED Board of Harbor Commissioners report dated January 31, 2024, City Attorney report dated December 13, 2023, and Draft Ordinance dated December 15, 2023 – (3) Yes (4) 24­0111 CD 15 Board of Harbor Commissioners and City Attorney reports and Ordinance relative to Port of Los Angeles (POLA) Resolution No. 23­10213 and proposed Permanent Order No. 23­7348 amending POLA Tariff No. 4, with a General Rate Increase of 6.2 percent effective September 1, 2023; and categorical exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article III, Class 1(31) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. APPROVED Board of Harbor Commissioners report dated January 31, 2024, City Attorney report dated July 24, 2023, and Draft Ordinance dated July 24, 2023 – (3) Yes (5) 24­0112 CD 15 Board of Harbor Commissioners and City Attorney reports and Ordinance relative to Port of Los Angeles (POLA) Resolution No. 23­10229 and proposed Permanent Order No. 23­7350 amending POLA Tariff No. 4, to revise Section 6, "Passenger Fees", Item 600, to implement a five­year rate schedule with an annual 3 percent rate increase, effective July 1, 2024; and categorical exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article III, Class 1(31) of the City of Los Angeles CEQA Guidelines.  APPROVED Board of Harbor Commissioners report dated January 31, 2024, City Attorney report dated July 24, 2023, and Draft Ordinance dated July 24, 2023 – (3) Yes (5) 24­0112 CD 15 Board of Harbor Commissioners and City Attorney reports and Ordinance relative to Port of Los Angeles (POLA) Resolution No. 23­10229 and proposed Permanent Order No. 23­7350 amending POLA Tariff No. 4, to revise Section 6, "Passenger Fees", Item 600, to implement a five­year rate schedule with an annual 3 percent rate increase, effective July 1, 2024; and categorical exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article III, Class 1(31) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. APPROVED Board of Harbor Commissioners report dated January 31, 2024, City Attorney report dated August 30, 2023, and Draft Ordinance dated August 24, 2023 – (3) Yes (6) 24­0288 CD 11 Board of Airport Commissioners (BOAC) and City Attorney reports and Ordinance relative to allowing the BOAC to authorize the Chief Executive Officer, Los Angeles World Airports (LAWA), to utilize Alternative Delivery Methods and a Competitive Sealed Proposal Selection process for the LA28 and FIFA26 Readiness Program and related projects at Los Angeles International Airport (LAX); and administrative exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article II, Section 2(m) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. APPROVED Board of Airport Commissioners report dated January 25, 2024, City Attorney report dated March 14, 2024, and Draft Ordinance dated March 14, 2024 – (3) Yes (7) 24­0286 CD 11 Board of Airport Commissioners (BOAC) and City Attorney reports and Ordinance relative to allowing the BOAC to authorize the Chief Executive Officer, Los Angeles World Airports (LAWA), to utilize Alternative Delivery Methods and a Competitive Sealed Proposal Selection process for the West Campus Redevelopment Program and related projects at Los Angeles International Airport (LAX); and administrative exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article II, Section 2(m) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. APPROVED Board of Airport Commissioners report dated January 25, 2024, City  Methods and a Competitive Sealed Proposal Selection process for the West Campus Redevelopment Program and related projects at Los Angeles International Airport (LAX); and administrative exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article II, Section 2(m) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. APPROVED Board of Airport Commissioners report dated January 25, 2024, City Attorney report dated March 14, 2024, and Draft Ordinance dated March 14, 2024 – (3) Yes (8) 24­0295 CD 6, CD 11 Board of Airport Commissioners report relative to awarding five­year contracts between Los Angeles World Airports (LAWA) and AAA Oil, Inc. for $3.5 million, and between LAWA and Merrimac Petroleum, Inc. for $3.5 million, for a combined contract authority not­to­exceed $7 million, covering the supply and delivery of renewable diesel and unleaded gasoline fuels at Los Angeles International Airport (LAX) and Van Nuys Airport (VNY); and administrative exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article II, Section 2(f) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. APPROVED Board of Airport Commissioners report dated December 26, 2023 – (3) Yes (9) 18­0678 CD 11 Board of Airport Commissioners report relative to a proposed Fourth Amendment to Terminal Facilities Lease and License Agreement LAA­ 9037 between Los Angeles World Airports (LAWA) and American Airlines, Inc. to update the premises to allow for use of temporary space and remove the limit on the amount of tenant renovations that LAWA can acquire prior to December 31, 2024 covering space located at Terminal 4 and Terminal 5 at Los Angeles International Airport (LAX); and administrative and categorical exemptions from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article II, Section 2(i) and Article III, Class 1(18)(c) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. APPROVED Board of Airport Commissioners report dated November 28, 2023 – (3) Yes (10) 24­0283  2(i) and Article III, Class 1(18)(c) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. APPROVED Board of Airport Commissioners report dated November 28, 2023 – (3) Yes (10) 24­0283 CD 11 Board of Airport Commissioners report relative to a proposed First Amendment to contract DA­5504 between Los Angeles World Airports (LAWA) and LAZ Parking California, LLC for operation and management of transportation shuttle services at Los Angeles International Airport (LAX) for an additional year, from June 1, 2024, through May 31, 2025, with two four­month renewal options through January 31, 2026, and increase the contract authority by $23 million for a total amount not­to­exceed $57 million; and administrative exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article II, Section 2(f) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. APPROVED Board of Airport Commissioners report dated December 27, 2023 – (3) Yes (11) 24­0280 CD 11 Board of Airport Commissioners report relative to a proposed Second Amendment to Service Agreement DA­5495 between Los Angeles World Airports (LAWA) and Tom Bradley International Terminal Equipment Company to continue providing services, on behalf of LAWA, to airlines operating at common use facilities at Los Angeles International Airport (LAX) for an additional six months from April 21, 2024, through October 20, 2024, with a six­month renewal option through April 20, 2025, and increase the contract authority by $25 million for an amount not­to­exceed $250 million; and administrative exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article II, Section 2(f) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. APPROVED Board of Airport Commissioners report dated January 3, 2024 – (3) Yes (12) 24­0298 CDs 6, 11 Board of Airport Commissioners report relative to awarding ten proposed five­year Multiple Award Task Order Contracts (MATOC), with two one­year renewal options to (1) Rivers & Christian, Inc., (2) Paul Murdoch Architects, Inc., (3) Jenkins/Gales & Martinez, Inc. DBA JGM, (4) City Design Studio,  Fiscal Impact Statement: Yes Community Impact Statement: None submitted. APPROVED Board of Airport Commissioners report dated January 3, 2024 – (3) Yes (12) 24­0298 CDs 6, 11 Board of Airport Commissioners report relative to awarding ten proposed five­year Multiple Award Task Order Contracts (MATOC), with two one­year renewal options to (1) Rivers & Christian, Inc., (2) Paul Murdoch Architects, Inc., (3) Jenkins/Gales & Martinez, Inc. DBA JGM, (4) City Design Studio, LLC, (5) Steinberg Hart + AE3 Partners LAWA MATOC Joint Venture, (6) HNTB Corporation, (7) AECOM Technical Services, Inc., (8) RS&H California, Inc., (9) M. Arthur Gensler Jr. and Associates, Inc., and (10) Burns and McDonnell Western Enterprises, Inc., covering planning and design services, on an as­needed basis, at Los Angeles International Airport (LAX), Van Nuys Airport (VNY), and Palmdale (PMD) landholdings for an amount not to exceed $100 million; and administrative exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article II, Section 2(f) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. TIME LIMIT FILE ­ MAY 7, 2024 (LAST DAY FOR COUNCIL ACTION ­ MAY 7, 2024) APPROVED Board of Airport Commissioners report dated January 25, 2024 – (3) Yes (13) 24­0296 CDs 6, 11 Board of Airport Commissioners report relative to awarding 18 proposed seven­year contracts under a Master Service Agreement to (1) Accenture, LLP, (2) Arup US, Inc., (3) Birdi Systems, Inc., (4) Boston Consulting Group, Inc., (5) Burns & McDonnell Western Enterprises, Inc., (6) Burns Engineering, Inc., (7) Faith Group, LLC, (8) HCL America, Inc., (9) IDM Groups, LLC, (10) KPMG, LLP, (11) M. Arthur Gensler Jr. & Associates, Inc., (12) The North Highland Company, LLC, (13) Parsons Transportation Group, Inc., (14) Science Systems and Applications, Inc., (15) SDI Presence, LLC, (16) Slalom, Inc., (17) Wipro, LLC, and (18) World Wide Technology, LLC to provide as­needed Digital Experience and Information Technology Services at Los Angeles International Airport (LAX) and Van Nuys Airport (VNY), for an amount not­to­exceed $80 million; and administrative exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article II, Section 2(f) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted.  Presence, LLC, (16) Slalom, Inc., (17) Wipro, LLC, and (18) World Wide Technology, LLC to provide as­needed Digital Experience and Information Technology Services at Los Angeles International Airport (LAX) and Van Nuys Airport (VNY), for an amount not­to­exceed $80 million; and administrative exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article II, Section 2(f) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. TIME LIMIT FILE ­ MAY 7, 2024 (LAST DAY FOR COUNCIL ACTION ­ MAY 7, 2024) APPROVED Board of Airport Commissioners report dated January 3, 2024 – (3) Yes (14) 19­0468 CD 15 Board of Harbor Commissioners report relative to a proposed Sixth Amendment to the Amended and Restated Agreement No. 17­3425­A between the Port of Los Angeles (POLA) and Wabtec Transportation Systems, LLC, to increase the not­to­exceed compensation by $6,500,000 from $28,100,420 to $34,600,420, to continue to develop, operate, and support the Port Optimizer Project with no change in the term; and administrative and categorical exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article ll, Section 2(f) and Article lll, Class 6(2) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. TIME LIMIT FILE ­ MAY 8, 2024 (LAST DAY FOR COUNCIL ACTION ­ MAY 8, 2024) APPROVED Board of Harbor Commissioners report dated March 5, 2024 – (3) Yes (15) 24­0303 CD 15 Board of Harbor Commissioners report relative to a proposed Foreign­ Trade Zone (FTZ) General Purpose Operating Agreement No. 24­10006 between the Port of Los Angeles (POLA) and DB Schenker, Inc., to operate its facility within FTZ No. 202, Site 101, located at 990 East 233rd Street, Carson, California, 90745, for a term of five years with three five­ year renewal options; and administrative exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article II, Section 2(f) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes  CD 15 Board of Harbor Commissioners report relative to a proposed Foreign­ Trade Zone (FTZ) General Purpose Operating Agreement No. 24­10006 between the Port of Los Angeles (POLA) and DB Schenker, Inc., to operate its facility within FTZ No. 202, Site 101, located at 990 East 233rd Street, Carson, California, 90745, for a term of five years with three five­ year renewal options; and administrative exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article II, Section 2(f) of the City of Los Angeles CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. TIME LIMIT FILE ­ MAY 13, 2024 (LAST DAY FOR COUNCIL ACTION ­ MAY 10, 2024) APPROVED Board of Harbor Commissioners report dated March 12, 2024 – (3) Yes (16) 14­1174­S89 CD 3 CRA/LA Bond Oversight Committee report relative to appropriating up to $128,391, plus all earned interest in CRA/LA Excess Non­Housing Bond Proceeds available to Council District 3 from the Reseda/Canoga Park Project Area (Taxable Series 2003­B, 2006­C, 2010­D and Tax­Exempt Series 2003­A and 2010­E) for the Reseda Theater Rehabilitation Project; and categorical exemption from the requirements of the California Environmental Quality Act (CEQA) pursuant to Article III, Section 1, Class 1, Category 1, and Class 31 of the City of Los Angeles and State CEQA Guidelines. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED CRA/LA Bond Oversight Committee report dated March 6, 2024 – (3) Yes (17) 24­0237 Motion (Rodriguez ­ Park) relative to requesting the Library Department report with a plan that would allow for the access of banned books at each terminal in the Los Angeles International Airport (LAX); and feasibility of relaunching the Read Freely program to ensure the access of banned books all year round to individuals living within the United States. Community Impact Statement: None submitted APPROVED Motion (Rodriguez – Park) – (3) Yes (18) 14­1174­S94 CD 15 Motion (McOsker – Hutt) relative to amending the Council action of August 18, 2021 regarding the utilization of CRA/LA funding for the Topaz Parking Improvements Project (Council file No. 14­1174­S94) to rescind and revert  books all year round to individuals living within the United States. Community Impact Statement: None submitted APPROVED Motion (Rodriguez – Park) – (3) Yes (18) 14­1174­S94 CD 15 Motion (McOsker – Hutt) relative to amending the Council action of August 18, 2021 regarding the utilization of CRA/LA funding for the Topaz Parking Improvements Project (Council file No. 14­1174­S94) to rescind and revert the funds not used by the Topaz project to their original source and the use of said funds toward the Downtown San Pedro Wayfinding Signage and Kiosk Project located in Council District 15. Community Impact Statement: None submitted APPROVED Motion (McOsker – Hutt) – (3) Yes (19) 24­0193 Motion (McOsker — Harris­Dawson) relative to implementing Assembly Bill 594 to investigate allegations of wage theft and other labor violations, bringing civil or criminal enforcement actions where appropriate, and related matters. Community Impact Statement: None submitted. APPROVED Motion (McOsker – Harris­Dawson), AS AMENDED – (3) Yes; Amendment noted in the Committee Report that will be uploaded to the Council file (20) 24­0207 CD 15 Motion (McOsker – Padilla) relative to addressing compliance with the Presidential Executive Order of February 21, 2024, procurement of cranes and additional machinery to securely operate out of port terminals, maritime cyber threats, and related matters. Community Impact Statement: None submitted APPROVED Motion (McOsker – Padilla) – (3) Yes (21) 24­0317 CD 9 City Clerk report and Ordinance relative to renewing the South Los Angeles Industrial Tract Business Improvement District (Property Based) for a proposed six­year term, and related matters. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. APPROVED City Clerk report dated March 12, 2024 and Draft Ordinance of Intention dated March 14, 2024 – (3) Yes (22) 24­0318  Angeles Industrial Tract Business Improvement District (Property Based) for a proposed six­year term, and related matters. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. APPROVED City Clerk report dated March 12, 2024 and Draft Ordinance of Intention dated March 14, 2024 – (3) Yes (22) 24­0318 CD 4 City Clerk report and Ordinance relative to renewing the Studio City Business Improvement District (Property Based) for a proposed seven­ year term beginning January 1, 2025, and ending December 31, 2031, and related matters. Fiscal Impact Statement: Yes Community Impact Statement: None submitted. APPROVED Corrected City Clerk report dated March 12, 2024 and Draft Ordinance of Intention dated March 14, 2024 – (3) Yes SUPPORTING MATERIALS Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item. PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any general public comment except as explicitly permitted under the Brown Act. COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure SPECIAL ACCOMMODATION Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunications Relay Service for the hearing impaired, please see the information below. NOTICE TO PAID REPRESENTATIVES If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. EXHAUSTION OF ADMINISTRATIVE REMEDIES A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunications Relay Service for the hearing impaired, please see the information below. NOTICE TO PAID REPRESENTATIVES If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. EXHAUSTION OF ADMINISTRATIVE REMEDIES A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the administrative record. TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs. Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf, hard­of­hearing, or has a speech disability. For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the FCC's Disability Rights Office website.