General Government & Information Technology

GENERAL GOVERNMENT/IT COMMITTEE MEETING SUMMARY Tuesday, November 12, 2013 The following voting persons were present: Cammy Fortuna, Steven Vinezeano and Bill Shaw. Also present were Marlene Victorine, Joe Annunzio, Kathy Thake, Kathy Barnat, Haley Gerrad, Hadley Skeffington-Vos, Linda Schain, Steve Cusick and Resident Louella Preston. Chair George Alpogianis could not attend. The meeting was called to order at 8:40 a.m. I. Approve Meeting Summary : Meeting Summary of Monday, October 7, 2013 was approved. II. Old Business: Items were taken out of agenda order. i. Basset Training Ordinance. Liquor Commissioner Linda Schain provided background information on Basset Training. She stated it is required by State law, but will be added to Village Code. There was discussion regarding temporary servers who are brought in for temporary events who may not have received Basset Training. Louella Preston asked if this training will be provided by the Asst. Liquor Commissioner as it has been in the past. This is now the responsibility of the license holder. They have 90-days to get training. A motion was made and seconded to refer the ordinance as written to the Village Board of Trustees for consideration. ii. BYOB Ordinance. Liquor Commissioner Linda Schain provided background information on the proposed BYOB Ordinance (Bring Your Own Bottle). Linda stated that the State does not issue these types of licenses and that it is left up to the local jurisdictions. Joe stated that he has a number of towns in the NWMC that have this form of license. Steve stated that he should have it in the form of backup for the meeting. The holder of such a license cannot be a bar without food. Joe should have a list of qualified establishments that may pursue the license. This does require a background check and Basset Training. Open bottles are not allowed. The Asst. Liquor Commissioner will need to provide training on this. Louella Preston asked about the times and last call. A motion was made and seconded to refer the ordinance as written to the Village Board of Trustees for consideration. iii. Server Ordinance. Liquor Commissioner Linda Schain provided background information on the proposed Server Ordinance. It allows 19 and 20-year olds to serve/carry, but not pour. Joe stated that he had a list of  towns that have such a law and he was asked to please provide this information at the Village Board level. Louella Preston inquired who these towns were and if any of the towns that do not have it, voted it down. She stated that this is a law that was shot down by the Board of Trustees about two years ago. Joe was asked to become familiar with this information and past concerns voiced. Louella Preston stated that it will need to be made clear who the manager on duty is. A motion was made and seconded to refer the ordinance as written to the Village Board of Trustees for consideration. III. New Business: i. Customer Service Process. Cammy requested discussion on this issue. She asked what the process is when a resident makes a complaint. There was discussion by Bill Shaw regarding what we are working on to make this easier and more efficient. Steve briefly discussed how it is done now. It was stated that Public Services currently uses software for this. Civic Plus will be used for all at some point to improve efficiencies and overall service to the resident. Bill said this is phase II of the roll-out. ii. Name Badges for Employees. There was a request made for the committee to consider a policy on employees wearing name tags. There was a comment that we currently have badges, but it was discussed how they would not be best for identification. There was discussion about all the different types of name tags and the problems they may present. This is all about customer service and identification for residents when they must deal with an employee. It was discussed that future customer service training should ensure employees identify themselves at all times when interacting with the public. Haley was given the responsibility of researching what other towns do and report back to the committee. iii. Department Budget Discussion. The Clerk asked about LaserFische and Bill stated it is in this year’s budget. He is not sure if it will be LaserFische or another, but will know before the end of the year. The two were asked to continue the discussion outside of the committee meeting. The paperless agenda was discussed, as was the phone system that will be done this year. This subject is to be revisited. IV. Open Discussion: Bill Shaw discussed his equipment disposal plan and GIS request to conduct an Ortho photo capture for mapping updates. Bill also stated that he may have to request for a $100k budget change that would be paid by the TIF for Police building security improvements that were not budgeted. Louella Preston asked how these committees related to future budget planning. V. Next Scheduled Meetings: TBA