Economic Development Committee
Regular MeetingPortland, ME · July 17, 2018
Agenda
ECONOMIC DEVELOPMENT COMMITTEE
DATE: July 17, 2018 (Tuesday)
TIME: 5:30 – 7:30 p.m.
LOCATION: Room 209
Portland City Hall
1. Review and accept Minutes of previous meeting held on June 19, 2018.
2. Presentation and Feedback on Amendments to Outdoor Dining Regulations
Pursuant to Section 25-28 of the Code of Ordinance Allowing for Use of
Non-Contiguous Areas – Jeff Levine
a. See enclosed memorandum from Jeff Levine
3. EDC Workshop related to Workforce Training System Programs and Policy Discussion
including Possible Organization Changes and City Funding.
a. Greater Portland Workforce Initiative – Kim Moore
i. See enclosed memo from Kim Moore.
b. Office of Economic Opportunity – Julia Trujillo
i. See enclosed memo from Julia Trujillo.
c. Adult Education – Anita St. Onge
i. See enclosed memo from Anita St. Onge
d. Possible Municipal Funding Sources – Greg Mitchell
i. See enclosed memo from Greg Mitchell.
4. Executive Session: Pursuant to 1 M.R.S.A. 405(6)(C), the Committee will go into executive
session to provide staff guidance related to the following:
a. Real estate negotiations related to a possible sale in the Portland Technology Park.
Councilor Justin Costa/Chair
NOTE: No public comment will be taken on non-action items.
Next Meeting: September 4, 2018
CITY OF PORTLAND/ECONOMIC DEVELOPMENT DEPT./389 CONGRESS ST./PORTLAND, ME 04101/(207) 874-8683
DRAFT
Meeting Minutes
ECONOMIC DEVELOPMENT COMMITTEE
DATE: June 19, 2018 (Tuesday)
TIME: 5:30 – 7:30 p.m.
LOCATION: Room 209
Portland City Hall
Attending
Members: Chair Justin Costa, Nick Mavodones, Spencer Thibodeau
Additional City Council Members: Mayor Ethan Strimling
Staff: Jon Jennings (Items 2 and 3,) Greg Mitchell, Tuck O’Brien (Items 1-5,) Michael Goldman,
Brendan O’Connell (Item 6,) Bill Needelman (taking notes)
Public: Bill Leete, Chris Stevenson, Maine Health representative
The meeting minutes below intend to record actions by the committee and to provide a general
summary of the discussions related to agenda items. The full meetings (excepting executive session
items) are streamed to the public and are available for viewing at:
http://townhallstreams.com/towns/portland_maine
Agenda Items
1. Review and accept Minutes of previous meeting held on June 5, 2018.
Motion to accept (Moved by ST, 2nd NM)
No comments
Vote 3-0, Motion Passed
2. Verbal update regarding next steps related to the Maine State Pier Redevelopment Plan –
Jon Jennings, City Manager
The City Manager provided the Committee with an update on the status of Maine State Pier
redevelopment efforts. Given uncertainty over the future of international ferry service to Nova
Scotia, the staff will be taking a 3-6 month pause on first floor changes to allow clarity to evolve
around the ferry and future use of the queuing lanes. Staff will move forward on second floor
redevelopment.
Committee members agreed with the pause with comments regarding the need to make progress
on planning for the pier.
3. Portland Pier – Public hearing and vote to recommend to City Council the proposed Street
Discontinuance/Public Access to Remain.
CITY OF PORTLAND/ECONOMIC DEVELOPMENT DEPT./389 CONGRESS ST./PORTLAND, ME 04101/(207) 874-8683
Bill Needelman provided an introduction to the Portland Pier property and the staff
recommendation to discontinue a portion of public right of way while retaining public
access rights and commercial fishing access to the water.
Public Comment: Supporting comments from Chris Stevenson representing 60 Portland Pier.
Mr. Stevenson expressed the property owner’s commitment to improve access to fishermen and
to revitalize the lobster buying station on the pier.
Motion to recommend to City Council the proposed Street Discontinuance with
Public Access to Remain (Moved by NM, 2nd ST)
No additional public comment.
Committee members and the Mayor expressed support for continued public access to
Portland Pier.
Vote 3-0, Motion Passed
4. Public Hearing and vote to recommend to City Council proposed amendments to the
following Purchase and Sale Agreements related to establishing a new pedestrian
easement between Parris and Hanover Streets along the Proposed 44 and 82
Hanover Street Property Line:
a. For City sale of 44 Hanover Street to Watson & Co. LLC; and
b. For City sale of 82 Hanover Street to Watson & Co. LLC
Councilor Thibodeau disclosed that members of his firm represented interests working
with the project, but that he had no conflict participating in the discussion or vote.
Greg Mitchell summarized the issues described in the back up material related to modifications to
public access easements across discontinued portions of the Lancaster Street right of way between
Hanover and Parris Street. The easement amendments are proposed to the existing P&S
agreements with Tom Watson on both 44 and 82 Hanover Street properties, which share a
boundary at the former Lancaster St ROW. Mr. Mitchell noted that this issue has received a first
reading with the City Council and is ready for recommendation from the Committee. Michael
Goldman clarified the details and intent of the amendments to the P&S. Tuck O’Brien described
the relationship between the amendments and the site plan review of the pending projects
proposed by Mr. Watson. Mayor Strimling questioned the restrictions on public access as related
to the original proposal language followed by a general discussion among the Committee and
staff. The Mayor stressed the need for open space in Bayside. The Chair clarified that the issues
had been negotiated in the original P&S discussions. Councilor Thibodeau suggested edits to the
redline removing reference to “site plan” as it may be amended – while keeping the descriptive
list of issues that would be covered in such a site plan. The Committee discussed in detail
expectations for limited vehicular access while retaining abilities to serve future businesses with
deliveries and transportation needs.
Public Comment:
Bill Leete, representing Tom Watson described history of the proposal and clarified the purpose
of the flex space within the former ROW.
CITY OF PORTLAND/ECONOMIC DEVELOPMENT DEPT./389 CONGRESS ST./PORTLAND, ME 04101/(207) 874-8683
Motion to recommend to City Council proposed amendments to the
following Purchase and Sale Agreements related to establishing a new
pedestrian easement between Parris and Hanover Streets along the
Proposed 44 and 82 Hanover Street Property Line:
c. For City sale of 44 Hanover Street to Watson & Co. LLC; and
d. For City sale of 82 Hanover Street to Watson & Co. LLC
(as further edited by suggestion by Councilor Thibodeau to remove reference to “site
plan”)
(Moved by ST, 2nd NM)
Committee members followed the motion with a further discussion on the desire to restrict
parking in the ROW area. The Mayor further stressed the need for open space and encouraged
the Committee to reject the amendments.
Vote 3-0, Motion Passed
(Councilor Mavodones excused himself at this point in the meeting)
5. Public Hearing and vote to recommend to the City Council Proposed Amendments to
Bayside Tax Increment Financing District to remove Unit 2 (Proposed Project floors 2-7)
located at 178 Kennebec Street in order for the above ground residential project to be an
Affordable Housing Tax Increment Financing District
Greg Mitchell provided an introduction to the backup material describing a proposed amendment
to the Bayside TIF district to remove an upper floor multi-unit condominium division at the
proposed 178 Kennebec Street project. By removing the upper floor unit from the Bayside TIF
district, the unit can be included in an Affordable Housing TIF district, consistent with its
intended use.
No members of the public chose to comment.
Motion to recommend to the City Council Proposed Amendments to Bayside Tax
Increment Financing District to remove Unit 2 (Proposed Project floors 2-7)
located at 178 Kennebec Street in order for the above ground residential project
to be an Affordable Housing Tax Increment Financing District
(Moved by ST, 2nd JC )
No additional discussion
Vote 2-0, Motion Passed (Mavodones absent)
6. Update and Discussion regarding proposed City Payment in Lieu/Service in Lieu of Taxes
Policy related to non-profit organizations.
Finance Director Brendan O’Connell provided a summary of the back up material provided to the
Committee. The Mayor and members of the Committee stressed that the program was voluntary
and that communications to nonprofit groups need reflect that reality.
CITY OF PORTLAND/ECONOMIC DEVELOPMENT DEPT./389 CONGRESS ST./PORTLAND, ME 04101/(207) 874-8683
7. Executive Session: Pursuant to 1 M.R.S.A. 405(6)(C), the Committee voted (motion by ST, 2nd
by JC, Vote 2-0, Mavodones absent) to go into executive session to provide staff guidance
related to real estate negotiations for possible sale in the Portland Technology Park.
Respectfully submitted, WBN
CITY OF PORTLAND/ECONOMIC DEVELOPMENT DEPT./389 CONGRESS ST./PORTLAND, ME 04101/(207) 874-8683
Memorandum
To: Economic Development Committee
From: Jeff Levine, Director
Date: July 12, 2018
Re: Outdoor Dining Parklets
Earlier this year, the State Legislature amended 28-A MRSA §1051, sub-§3 to allow for
sale and consumption of alcohol in an area not contiguous to licensed premises. This
amendment allows for serving of alcohol in places that did not previously permit such
service, such as outdoor dining areas that are not immediately outside the door of a
restaurant, until as late as 11 pm. It would permit, for example, use of an existing parking
space as an outdoor dining area that could serve drinks.
The City’s current outdoor dining regulations have a limited allowance for use of parking
spaces as so-called “parklets” that can allow for service of food. However, in practice this
option has not been utilized due to limitations on serving of alcohol. With passage of this
amendment, staff believes there will be renewed interest in this option, especially for
restaurants and bars that do not have adequate space on the sidewalk for outdoor dining.
Use of parking spaces or similar areas for “parklet” dining areas has become more
common in other metropolitan areas over the past 15 years. San Francisco, Salt Lake
City, and Halifax, among other cities, have made widespread use of this option as a way
to liven up the streetscape and provide additional opportunities for restaurants and bars.
This opportunity needs to be balanced with public safety concerns, parking needs, and
other factors that require a thoughtful set of regulations.
Outdoor dining is regulated under Section 25-28 of the City Code. That section
authorizes the City Manager to promulgate regulations governing outdoor service. These
regulations were most recently amended in 2016 to ensure that adequate sidewalk space
is maintained for those with mobility issues. Any changes to permit parklets would be
added to these regulations.
Attached is a draft of language that would be added to the outdoor dining regulations to
permit use of parklets under the new state ordinance. We are seeking to give you an
overview of what they include and gather your feedback before adopting any
amendments. As with the food truck regulations, we have chosen to start somewhat
conservatively with these regulations in order to ensure we are not creating unforeseen
issues as this concept comes to Portland.
1 of 21
Dining Areas in Public Spaces other than Sidewalks or Public Parks
The City has determined that, in some areas of the City where there are businesses that are unable to
locate outdoor dining on City sidewalks or public parks abutting their businesses and there is adequate
space in the street to accommodate outdoor dining without compromising safety, dining may be
offered in public parking or other public spaces.
Pursuant to Chapter 25 of the City’s Code of Ordinances, a permit is required for expanding food
service to the outside of all properties. Outdoor dining permits for parking and other alternative public
spaces will be issued under Chapter 25 and these regulations pursuant to the following requirements.:
● Any food service operation located on City property pursuant to a permit issued hereunder e must
comply with state and local laws with respect to service of food and/or alcohol;
● For any outdoor dining operation located in a public parking space, the permit holder shall
construct a platform, on which tables and chairs will sit. The platform must be built of durable, slip
resistant materials such as composite plastic or construction-grade lumber. This platform may
remain for the entire outdoor dining season (April 1-November 15) but must be removed upon
conclusion;
● Any space occupied hereunder must be laid out in such a way that it complies with the
requirements of the Americans with Disabilities Act. The required platform must be flush with any
abutting sidewalk.
● Any movable items on the outdoor dining area must be secured against wind and theft and locked
or removed when the business is closed.;
● Any outdoor dining spaces permitted hereunder must be located immediately in front of the
business. Where parking spaces are not striped (such as in multispace meter areas) the location
of any outdoor dining space must be located to minimize loss of effective parking spaces. The
precise boundaries of outdoor dining spaces will be determined by the City in its sole discretion.
● Any outdoor dining space must provide railings or other substantive barriers along the edges to
protect patrons;
● Wheel stops satisfactory to the Permitting & Inspections Director must be placed at the front and
rear sides of the outdoor dining platform, no less than 4 feet from the edges of the platform. In
addition, flexible bollards shall be provided at the corners of the platform (see illustration);
● Construction of the platform must allow water runoff to easily flow under platform;
● No attachments to the pavement or curbing are permitted;
● No covers are permitted over the outdoor dining space other than umbrellas;
● No advertising other than labels identifying the business is permitted on the outdoor dining space;
● No permit shall be issued for outdoor dining in these locations if there is a feasible alternative
space on the sidewalk or an appropriate public park;
● No outdoor dining space in the vehicular right of way is permitted within 15’ of an intersection;
● No outdoor dining space will be permitted within the vehicular right of way on a roadway that has
over 2,000 ADT as determined by the City Traffic Engineer or on a street that does not have 12’
clear in the middle after all parking and platforms are accounted for.
Method of Review: Identification of appropriate locations for outdoor dining is ultimately at the
discretion of the Director of Permitting & Inspections. Permits issued under these regulations are
revocable at the City’s discretion for any reason, including but not limited to, the permit-holder’s failure
to comply with these regulations, any unforeseen safety concerns, and City operational concerns or
needs. No more than one of these spaces will be permitted on each side of a city block.
2 of 21
Source: National Association of City Transportation Officials.
Note that in Portland only one space per block side may be occupied.
(https://nacto.org/publication/urban-street-design-guide/interim-design-strategies/parklets/)
Renewal applications will get priority, provided the requested space satisfies the City’s public safety
review and the applicant has complied with the requirements outlined herein. After that, applications
will be approved on a first come, first-served basis,.
Additional Requirements: If a location is approved under this section, the following financial and
insurance requirements shall apply:
1. The permit fee shall be $20.00 per day for each day that the parking space is occupied (which
amount will be determined at the time the permit is issued) ) from a parking space in addition to any
applicable licensing fees;
2. The Applicant shall procure and maintain occurrence-based Commercial General Liability
Insurance coverage in amounts of not less than One Million Dollars ($1,000,000.00) per occurrence for
bodily injury, death and property damage, naming the City as an additional insured thereon, and also
Workers’ Compensation Insurance coverage to the extent required by law. With respect to the Liability
Insurance, the Applicant shall name the City as additional insured for coverage only in those areas
where government immunity has been expressly waived by 14 M.R.S. A. § 8104-A, as limited by §
8104-B, and § 8111. This provision shall not be deemed a waiver of any defenses, immunities or
limitations of liability or damages available to the City under the Maine Tort Claims Act, other Maine
statutory law, judicial precedent, common law, or any other defenses, immunities or limitations of
liability available to the City. The Applicant will provide the City and thereafter maintain a certificate of
insurance evidencing such coverage, which certificate shall guarantee thirty days’ notice to the City of
termination of insurance from the insurance provider or agent. The Applicant shall also provide a copy
of any endorsement naming the City as additional insured. The Workers’ Compensation insurance
shall include an endorsement waiving all rights of subrogation against the City of Portland, its officers
or employees.
3 of 21
7/12/2018 PUBLIC Law, Chapter 337, An Act To Permit the Sale and Consumption of Alcohol in an Area That Is Not Contiguous to Licensed Premises
PUBLIC Law, Chapter 337
SP0637
LD 1738 on - Session - 128th Maine Legislature
An Act To Permit the Sale and Consumption of Alcohol in an
Area That Is Not Contiguous to Licensed Premises
Be it enacted by the People of the State of Maine as follows:
Sec. 1. 28-A MRSA §1051, sub-§3, as amended by PL 2009, c. 438, §2, is
further amended to read:
3. Liquor not to be consumed elsewhere. Except as provided in
paragraphs A and B and in section 1207, no a licensee for the sale of liquor to be
consumed on the premises where sold may not personally or by an agent or employee,
sell, give, furnish or deliver any liquor to be consumed elsewhere than upon the
licensed premises or noncontiguous real estate that meets the conditions specified in
subsection 9. The service and consumption of liquor must be limited to areas that are
clearly defined and approved in the application process by the bureau as appropriate for
the consumption of liquor. Outside areas must be controlled by barriers and by signs
prohibiting consumption beyond the barriers.
A. Subject to law and the rules of the bureau, hotel or bed and breakfast licensees
may sell liquor in the original packages or by the drink to bona fide registered
room guests. Any sale to a guest may be delivered to the guest's room only by a
hotel or bed and breakfast employee.
B. A licensee may serve liquor at locations other than the licensed premises under
the off-premise catering license issued under section 1052.
Sec. 2. 28-A MRSA §1051, sub-§9 is enacted to read:
9. Use of noncontiguous real estate. Notwithstanding section 2,
subsection 24, the bureau may approve the use of noncontiguous real estate near an
establishment licensed under this chapter as part of the premises where the licensee
may exercise the license privilege.
A. The bureau shall ensure the following conditions have been met before
approving the use of noncontiguous real estate as part of the licensed premises:
(1) The noncontiguous real estate is owned by the municipality in which the
establishment is licensed;
(2) The licensee has obtained approval from the municipality to directly or
indirectly control the noncontiguous real estate for the exercise of the license
privilege; and
4 of 21
http://legislature.maine.gov/legis/bills/bills_128th/chapters/PUBLIC337.asp 1/2
7/12/2018 PUBLIC Law, Chapter 337, An Act To Permit the Sale and Consumption of Alcohol in an Area That Is Not Contiguous to Licensed Premises
(3) The bureau has determined that the noncontiguous real estate is a proper
place for the exercise of the license privilege.
B. A licensed establishment authorized to use noncontiguous real estate as part of
the licensed premises may not:
(1) Permit any person other than an employee of the licensed establishment to
transport liquor between the establishment and the noncontiguous real estate;
or
(2) Notwithstanding section 4, subsection 2, sell or serve liquor on the
noncontiguous real estate later than one hour after the time food service has
ended or 11 p.m., whichever occurs first.
C. The area between the licensed establishment and the noncontiguous real estate
may be accessible to the public if it is a public way as defined by Title 29-A,
section 101.
D. The bureau shall adopt rules to implement the provisions of this subsection.
Rules adopted pursuant to this paragraph are routine technical rules as described in
Title 5, chapter 375, subchapter 2-A.
Effective 90 days following adjournment of the 128th Legislature, Second Regular
Session, unless otherwise indicated.
Office of Legislative Information voice: (207) 287-1692
100 State House Station fax: (207) 287-1580
Augusta, ME 04333 tty: (207) 287-6826
Word Viewer for Windows Disclaimer
5 of 21
http://legislature.maine.gov/legis/bills/bills_128th/chapters/PUBLIC337.asp 2/2
It’s a Patio! It’s A Deck! … It’s a Public Parklet? https://www.stlmag.com/dining/its-a-patio-its-a-deck-its-a-public-parklet/
6 of 21
1 of 9 7/12/2018, 10:41 AM
It’s a Patio! It’s A Deck! … It’s a Public Parklet? https://www.stlmag.com/dining/its-a-patio-its-a-deck-its-a-public-parklet/
7 of 21
2 of 9 7/12/2018, 10:41 AM
It’s a Patio! It’s A Deck! … It’s a Public Parklet? https://www.stlmag.com/dining/its-a-patio-its-a-deck-its-a-public-parklet/
8 of 21
3 of 9 7/12/2018, 10:41 AM
It’s a Patio! It’s A Deck! … It’s a Public Parklet? https://www.stlmag.com/dining/its-a-patio-its-a-deck-its-a-public-parklet/
9 of 21
4 of 9 7/12/2018, 10:41 AM
It’s a Patio! It’s A Deck! … It’s a Public Parklet? https://www.stlmag.com/dining/its-a-patio-its-a-deck-its-a-public-parklet/
10 of 21
5 of 9 7/12/2018, 10:41 AM
It’s a Patio! It’s A Deck! … It’s a Public Parklet? https://www.stlmag.com/dining/its-a-patio-its-a-deck-its-a-public-parklet/
11 of 21
6 of 9 7/12/2018, 10:41 AM
It’s a Patio! It’s A Deck! … It’s a Public Parklet? https://www.stlmag.com/dining/its-a-patio-its-a-deck-its-a-public-parklet/
0 Comments Sort by Oldest
Facebook Comments Plugin
12 of 21
7 of 9 7/12/2018, 10:41 AM
Guide to Milwaukee Parklets » Urban Milwaukee https://urbanmilwaukee.com/2017/07/18/guide-to-milwaukee-parklets/
Become a Member - Member Login
Real Estate Politics Food & Drink Arts & Events
Entertainment
Latest Articles & Columns
City Hall: Council Backs
Less Mayoral Power Over
12 places to enjoy the latest urban fad, like sidewalk
FPC by Jeramey Jannene
dining on the street.
By Michael Holloway - Jul 18th, 2017 03:34 pm Dining: La Scala Is
Authentic But Uneven by
Sign-up for the Urban Milwaukee daily email Cari Taylor-Carlson
Subscribe
Pocan’s Bill Would Abolish
ICE by Laurel White
City Streets: Why Two
Streets Named
Washington? by Carl Baehr
Op Ed: Why Milwaukee’s
Great for Startups by Roman
Reynebeau
Press Releases
China Lights Lantern
Festival Announces
Parklets at Club Charlies and Bavette La Boucherie. Photo by Amanda Exclusive Preview Night by
Maniscalco. Milwaukee County Parks
The small window that is summertime in Milwaukee is packed full Walker’s WEDC foots
of options for outdoor activities. As soon as the temperature taxpayers with $1 million
reaches the 60s, restaurant goers flock to patios to enjoy their loan given to conman in
first outdoor meals in months. And there’s a lot of those, as our exchange for zero jobs by
recent patio guide proves. Adding to the summertime eating Democratic Party of Wisconsin
excitement are relatively new attractions in Milwaukee’s outdoor
dining scene known as parklets. Read more Press Releases
13 of 21
1 of 11 7/12/2018, 10:42 AM
Guide to Milwaukee Parklets » Urban Milwaukee https://urbanmilwaukee.com/2017/07/18/guide-to-milwaukee-parklets/
Parklets offer a heightened outdoor dining experience in the form
of an extension of the sidewalk that takes up a section of the 3 Most Popular
street, typically occupying one to three public parking spaces. Murphy’s Law: Is Foxconn
They’re sometimes referred to as “street patios” to avoid Double Crossing Walker?
customer confusion, making them easier to distinguish from by Bruce Murphy
sidewalk patios.
Friday Photos: Meet Trestle
Parklets are not Park by Jeramey Jannene
permanent and
are only legal
between March 15 Op Ed: Why State’s Lakes
and Nov. 15 to Are in Decline by Spencer
prevent conflicts Black
with snow removal
during the winter.
Businesses are
required to submit
an application for
prospective Sig
parklets to the Department of Public Works, which upon approval
leads to a modification of the food and/or alcohol license. The
business then obtains the Special Privilege, a Common Council
action that overrides the public right-of-way and allows the
parklet to occupy the public space.
A total of eight city parklet programs have been created in the
United States: Raleigh, NC, San Francisco, CA, Philadelphia, PA,
Chicago, IL, Oakland, CA, Seattle, WA, Long Beach, CA, and Become a Member
Milwaukee, WI. Milwaukee’s first parklet was built in 2013 on the Get members-only benefits
shared space between Divino Wine and Dine and the now-closed
Two Bucks on Murray Ave. Help assure the future of city’s
fastest growing publication.
Businesses benefit from parklets as foot traffic increases and
customers are likely to spend more time in the space, boosting Join Today
economic activity. The addition of floral arrangements and bicycle
racks adds an aesthetically pleasing aspect to the space as well
Recent Comments
as an encouragement for eco-friendly transportation.
Barbara on The Contrarian: The
Since parklet season is upon us, here is our (ahem) First Annual Siren Song of Criminal Justice
Guide to parklets in Milwaukee. We count an even dozen. Reform
Remarkably, three are located in Shorewood, what a wild city! geoffreyskoll on Data Wonk:
The rest are in Milwaukee’s Third Ward, Walker’s Point, East McAdams Decision Is a Travesty
Side and Downtown. Come next year, we’ll expect this list to
Crazy Chester on The Contrarian:
have grown. The Siren Song of Criminal
Justice Reform
14 of 21
2 of 11 7/12/2018, 10:42 AM
Guide to Milwaukee Parklets » Urban Milwaukee https://urbanmilwaukee.com/2017/07/18/guide-to-milwaukee-parklets/
Bavette La Boucherie: Located next door to Club Charlies’ CarlBaehr on City Streets: Why
parklet in the Third Ward, Bavette’s cozy single parking space Two Streets Named Washington?
parklet adds approximately 10 more seats to its outdoor dining Lee on City Streets: Why Two
area that also includes a sidewalk patio. Located at 330 E. Streets Named Washington?
Menomonee St.
New Faces
Courage MKE Announces
New Appointments to its
Board of Directors
Kundert becomes chair,
three new directors join
Greater Milwaukee
Foundation board
New Director of Hospitality
at Eastcastle Place in
Milwaukee
More New Faces
Black Sheep: Offering an opportunity to expand upon your wine
palette while sitting outdoors, Black Sheep’s parklet is
conveniently located on the street in a spot where parking isn’t
typically allowed anyway. The parklet’s dark color schemes of
black and gray match the look and feel of the restaurant’s interior
and exterior. 216 S. 2nd in Walker’s Point.
15 of 21
3 of 11 7/12/2018, 10:42 AM
Guide to Milwaukee Parklets » Urban Milwaukee https://urbanmilwaukee.com/2017/07/18/guide-to-milwaukee-parklets/
Buddha Lounge: This year, the Buddha Lounge has added to its
already extravagant exterior with a parklet that lines the west side
of the restaurant. The space is roughly three parking spaces long
and provides a combination of bench and chair seating as well as
five low standing tables, each boasting a personal firepit. The
parklet is lined with strings of light, ensuring that customers can
enjoy sushi or a cocktail well after sunset. 1504 E. North Ave.
Camp Bar (Third Ward): Camp Bar’s rather large parklet adds
about 40 additional seats for the restaurant, occupying three
parking spaces. Lined with lanterns and adorned with a wood
finish, the Third Ward Camp Bar’s parklet was the inspiration for
its sister location in Shorewood to follow suit with a parklet of its
own. 525 E. Menomonee St.
16 of 21
4 of 11 7/12/2018, 10:42 AM
Guide to Milwaukee Parklets » Urban Milwaukee https://urbanmilwaukee.com/2017/07/18/guide-to-milwaukee-parklets/
Camp Bar (Shorewood): Taking a page out of its Third Ward
counterpart’s book, the Shorewood bar is home to a 40-foot long
parklet that offers 20 seats, expanding upon the sidewalk patio
seating. The parklet was approved in 2016 when the bar also
sought to expand into the neighboring space that was previously
home to an entertainment company called Sound By Design.
Both expansions have helped Camp Bar with an overcrowding
problem due to the bar’s popularity. 4044 N. Oakland Ave.
Chocolate Factory: The eighth location to open in the area, the
Shorewood Chocolate Factory contains a parklet occupying two
parking spaces. The wooden parklet has become an instant
favorite for customers on days when a couple of scoops of ice
cream are necessary for cooling off. 4330 N. Oakland Ave.
17 of 21
5 of 11 7/12/2018, 10:42 AM
Guide to Milwaukee Parklets » Urban Milwaukee https://urbanmilwaukee.com/2017/07/18/guide-to-milwaukee-parklets/
Club Charlies: One of the first parklets to grace the city, Club
Charlies converted a loading zone located in front of the business
into an outdoor dining area. Running 20-by-8 feet, the parklet
allows for additional outdoor seating for restaurant goers. 320 E.
Menomonee St. in the Third Ward.
Divino Wine and Dine: Milwaukee’s first parklet will make a
return despite neighboring businesses closing down within the
past year. The parklet occupies two public parking spaces and
can hold approximately 35 people. 2315 N. Murray Ave.
18 of 21
6 of 11 7/12/2018, 10:42 AM
Guide to Milwaukee Parklets » Urban Milwaukee https://urbanmilwaukee.com/2017/07/18/guide-to-milwaukee-parklets/
The Pub Club: Home to one of the biggest outdoor seating areas
on N. 3rd St., the parklet at The Pub Club holds five dining tables,
occupying three public parking spots. 1103 N. Old World 3rd St.
Shaker’s Cigar Bar: This parklet has returned for its third
season. When S. 2nd St. was reduced from four lanes to two
lanes and a bike lane, Shaker’s capitalized on an error with the
sidewalk after a large step-off was smoothed into a slope by the
city. The parklet runs 28 feet by 16 feet and is decorated with a
variety of park-like plants such as hibiscus, ferns, and an apple
tree. 422 S 2nd St., Walker’s Point.
19 of 21
7 of 11 7/12/2018, 10:42 AM
Guide to Milwaukee Parklets » Urban Milwaukee https://urbanmilwaukee.com/2017/07/18/guide-to-milwaukee-parklets/
Three Lion’s Pub: Home to yet another parklet in Shorewood,
this pub’s outdoor seating takes up about two parking spaces.
Three Lions offers an authentic pub experience, opening early for
soccer games and boasting that they “bring the across the pond
just across the street.” 4515 N. Oakland Ave.
Yokohama 1910: A brand new spot to get a bowl of ramen on
the East Side, Yokohama is home to the most recent parklet in
Milwaukee. Designed by Rinka Chung architecture, the parklet
takes up two public parking spaces on Kenilworth and seats 20
people. The wooden, rustic appearance matches that of the
20 of 21
8 of 11 7/12/2018, 10:42 AM
Guide to Milwaukee Parklets » Urban Milwaukee https://urbanmilwaukee.com/2017/07/18/guide-to-milwaukee-parklets/
interior of the restaurant. The garage door offers an opening in
which the customers seated at the parklet can view the karaoke
singers. 1932 E. Kenilworth Pl.
Complete 2018 38 Milwaukee 21 Great Bars
Summerfest Wine Bars for Craft Beers
Shuttle Guide
Apr 5th, 2018 by Michael Apr 3rd, 2018 by Jennifer
Holloway Rick
Jun 27th, 2018 by Cynthia
Crawford
Categories: Arts & Entertainment, Food & Drink, Guides
21 of 21
9 of 11 7/12/2018, 10:42 AM
Gregory A. Mitchell
Director, Economic Development Department
July 17, 2018 EDC Workshop related to Workforce Training System Programs and Policy
Discussion, including Possible Organization Changes and City Funding.
A. Greater Portland Workforce Initiative – Kim Moore
a. See Memo and Attachments – pp. 2 to 9
B. Office of Economic Opportunity – Julia Trujillo
a. See Memo and Attachments – pp. 10 to 37
C. Adult Education – Anita St. Onge
a. See Memo and Attachments – pp. 38 to 65
D. Possible Municipal Funding Sources – Greg Mitchell
a. See Memo and Attachments – pp. 66 to 69
CITY OF PORTLAND/ECONOMIC DEVELOPMENT DEPT./389 CONGRESS ST./PORTLAND, ME 04101/(207) 874-8683
1 of 69
Julia Trujillo Luengo, Director
Office of Economic Opportunity
MEMORANDUM
TO: Economic Development Committee
FROM: Julia Trujillo Luengo
Director, Office of Economic Opportunity
DATE: July 12, 2018
SUBJECT: Greater Portland Workforce Initiative Overview
GREATER PORTLAND WORKFORCE INITIATIVE (GPWI)
Background
The tightening labor market and historically low unemployment rate in Greater Portland is creating a
more competitive landscape for employers to attract qualified staff in skilled occupations. Many of
these occupations require a credential or certification for entry into the field. Despite the overall low
unemployment rate in the region, disaggregated employment data shows several serially under-
utilized pools of jobseekers with significantly higher levels of unemployment. The GPWI’s 21
Stakeholders are working together toward one goal: that all individuals in Greater Portland are
prepared for and connected to growing sectors of employment with strong career pathways and family
sustaining wages.
Vision
A workforce pipeline that addresses, in tandem, employer-identified roadblocks to entry into Greater
Portland’s growing employment sectors and the unique barriers of targeted jobseekers.
Members
Tarlan Ahmadov , Catholic Charities Office of Maine Refugee Services (OMRS); Christa Baade, Program
Developer Coastal Enterprises Inc. (CEI); Joni Boissonneault, Self Sufficiency Programs Manager
Portland Housing Authority; Beth Campbell, Director, Financial Stability United Way of Greater
Portland; Lisa Crothers, Regional Director FedCAP; Hannah DeAngelis, Program Director Catholic
Charities Immigration and Refugee Services; Matt Dubel, Executive Director Portland ConnectED; Joe
Everett, Chief Program Officer The Opportunity Alliance; Sara Gagnè-Holmes, Senior Program
Associate John T. Gorman Foundation; Adam Harr, Executive Assistant- Social Services Division City of
2 of 69
Portland Health and Human Services; Quincy Hentzel, President- Portland Regional Chamber of
Commerce; Tommy Johnson, Director of Membership and Events- Portland Regional Chamber of
Commerce; Mary LaRoche, Re-Entry Case Worker Maine Department of Corrections; David MacLean,
Administrator- Social Services Division City of Portland Health and Human Services; Antoinette
Mancusi, Deputy Director Coastal Counties Workforce, Inc. (CCWI); Mike Roland, Manager- Greater
Portland CareerCenter- Maine Department of Labor; Anita St Onge, Director Portland Adult Education
(PAE); Jennifer Sporzynski, Senior Program Director- Business Development Services Coastal
Enterprises, Inc. (CEI); Julia Trujillo Luengo, Director City of Portland- Office for Economic Opportunity;
Laura Tait, US Probation Officer US Probation and Pre-Trial Services; Jim Whitten, Dean, Midcoast
Campus and Satellite Centers Southern Maine Community College (SMCC); Nikki Williams, Project
Manager- Gateway to Opportunity University of Southern Maine’s Cutler Institute; David Wurm,
Director- Workforce Solutions Goodwill of Northern New England; Donna Yellen, Chief Program Officer
Preble Street; Marty Zanghi, Director- Director, Youth and Community Engagement University of
Southern Maine’s Cutler Institute.
Goal and Strategies
Goal: All individuals in Greater Portland are prepared for and connected to growing sectors of
employment with strong career pathways and family sustaining wages.
Strategies:
1. RESPOND: Identify, develop, and pilot approaches to address existing gaps in workforce
development employment and training opportunities.
Outcome: Agile assessment of and best-practice based approach to Greater Portland’s
workforce development needs.
2. CONNECT: Establish learning communities and shared systems of communication between
workforce development representatives and staff
Outcome: Connection to and leverage of resources across organizations serving
targeted jobseekers.
3. EMPLOY: Develop and implement customized, informed programming for entry into
employment within the region’s thriving sectors.
Outcome: Targeted individuals are trained for and connected to sustainable
employment opportunities and strong career pathways.
Staffing
The GPWI is staffed by a Project Director, Kim Moore. The position is housed at the United Way of
Greater Portland, the backbone organization for the initiative. The Portland Regional Chamber of
Commerce also provides office space for the GPWI Project Director.
Budget
To date, the GPWI and its programming has been funded primarily by the John T. Gorman Foundation.
In 2018, the Samuel L. Cohen Foundation granted the GPWI program funding to support individual’s
participation in Bridge programming. The GPWI’s funding for FY ’19 has not yet been publicly
announced.
3 of 69
Greater Portland Workforce Initiative
2018/2019 Plan
CONTEXT The tightening labor market and historically low unemployment rate in Greater Portland is
creating a more competitive landscape for employers to attract qualified staff in skilled
occupations. Many of these occupations require a credential or certification for entry into the
field. Despite the overall low unemployment rate in the region, disaggregated employment
data shows several serially under-utilized pools of jobseekers with significantly higher levels of
unemployment.
VISION A workforce pipeline that addresses, in tandem, employer-identified roadblocks to entry into
Greater Portland’s growing employment sectors and the unique barriers of targeted
jobseekers.
GOAL All individuals in Greater Portland are prepared for and connected to growing sectors of
employment with strong career pathways and family sustaining wages.
STRATEGIES RESPOND: CONNECT: EMPLOY:
Identify, develop, and pilot Establish learning Develop and implement
approaches to address communities and shared customized, informed
existing gaps in workforce systems of communication programming for entry into
development employment between workforce employment within the
and training opportunities development representatives region’s thriving sectors
and staff
OUTCOMES & Agile assessment of and Connection to and leverage Targeted individuals are
TARGETS best-practice based response of resources across trained for and connected to
to Greater Portland’s organizations serving sustainable employment
workforce development targeted jobseekers and opportunities and strong
needs sector employers career pathways
TARGET: TARGET: TARGET:
GPWI is tuned in and Measure of increased 75 individuals have
responsive to the needs connectivity and leverage increased access to
and trends of both sides of resources across transitional employment
of the pipeline. organizations serving and training programs
targeted jobseekers
Inform, advise, and 70% of GPWI program
support “peripheral” Initiative member’s data participants placed in a job
projects and demonstrates increased within 30 days of
conversations involving effectiveness in serving completion.
both side of the pipeline. both jobseekers and
employers # of impacted employers
#/% of Greater Portland’s changed their practices to
workforce development % of stakeholders taking increase access to and
community implementing action to change or hiring of targeted
best practices due to initiate change in a related individuals
GPWI partnership practice or policy
4 of 69
Greater Portland Workforce Initiative-
Dual Customer Pipeline
5 of 69
Greater Portland Workforce Initiative
Stakeholder Asset Map
yo
Ge f Por
Cit yo ne ral tland
Ass - ista
r Eco f Por
no
Co mi tla
c O d-p n
po nc e
Immigrant and Refugees
ast rtu
erC
Co Wo r kf aol Co u
rce es nti nit y
Ch
ast al E nte rpr Inc
is e. s In
en
Fed c.
ar i
Fed CA P, Inc .
Single Head of Household
Pa era
rol Prob l
te
e ati on
tie
Wo r kf orc eS olu tio an
ns d
Joh
s
n
Fou T. Go
nd rma
ati
Reentry
Ma
Co i ne
rre epar D on n
L/ C
Of fic e
Ser of M
v ic ctio tm
es aine ns
(OM Re en to f
Po RS fuge
) e
are l ic Ed rtla
uca Adu n d
Older Youth
Po rtla nd tio
Co n t
nn ect l ED
Ca Po Po rtla
Au nd H
rtla tho rity usino g
n
tho
Ch am Reg be d r o onali
Experiencing Homelessness MD So Pre bl e fCStromee me
t rce
Cit Co ernuth
mm Ma
O
So uth
Tra rn e
nsi Ma un ine
ity Co lleg e
All or Multiple Populations Th tio
eO
All ppor
ian nN ine
etw outh Y
ork
Un
Po ite d
rtla ay W ce tunit
nd of G rea y ter
Pre Enrollment Activities:
Participant Recruitment * * * * *
Jobseeker Intake/Information Gathering * * * * *
Interest/Ability Assessment * * * * *
Literacy/Numeracy Assessment * $ $
Case Management * * * * * $ *
Program/Supportive Service Referral * * * * $ *
Training Services:
Sector-focused curriculum (ie: Medical
Terminology) $ $ $ *
Contextualized WorkReady/Workforce Readiness $ $ $
Financial Literacy $ * *
Basic Computer Skills $ $ $
Licensing Requirements
Resume Assistance * * * $
Background Checks * * * *
References * * $
Credential verification/translation (HS Diploma) * $ $ * * ?
Obtaining Social Security Card $ *
Obtaining Government Issued ID $ *
Supportive Services
Training/employment related tools and
equipment * $ * *
Transportation Assistance (bus passes/gas cards) * * $ * * * *
Childcare Assistance * $ * *
Post-Training Activities
Credential/Certification Course Placement * * *
Employer Outreach/Relationship Development * * *
Job Placement * * * $
Follow up and Retention Services * * * * $ * *
* = dependent on program/service eligibility
$ = directly funds but does not administer the service
6 of 69
7 of 69
8 of 69
9 of 69
Julia Trujillo Luengo, Director
Office of Economic Opportunity
MEMORANDUM
TO: Economic Development Committee
FROM: Julia Trujillo Luengo
Director, Office of Economic Opportunity
DATE: July 12, 2018
SUBJECT: Portland Office of Economic Opportunity Overview
OFFICE OF ECONOMIC OPPORTUNITY
Background
The City Council set as one of its goals for 2016 to evaluate whether the City should establish an office
focused on integrating immigrants into the local economy and tasked the Economic Development
Committee with this work.
The Economic Development Committee held six public hearings, heard from service providers,
community groups and individuals, examined comparable northeastern cities, researched best practices
from around the country, and held a public conference on the topic. It reached a clear consensus that
the City has a role to play in convening service providers to strengthen communication and collaboration;
ensuring capacity across the system; collecting and sharing impact data; and better identifying and
addressing gaps on an ongoing basis;
The Office of Economic Opportunity was launched on May 1, 2017 with the hiring of its first Director.
Its mission is to convene and leverage public and private partners to assure optimal communication and
collaboration so that immigrants, people of color and other underserved populations have access to jobs
and related support services as well as economic opportunities.
Goals and Objectives
The Economic Development Committee set OEO’s goals below:
10 of 69
1. Convene community resources to improve coordination, communication and collaboration and
avoid or decrease any duplication of services
2. Create a common data collection tool to better track outcomes across organizations and perhaps
individual job seekers, as well as evaluating the work of the new Office
3. Link employers more systematically with job seekers, and job seekers with necessary training
4. Collaborate with partners to ensure ongoing intern/apprentice/mentorship opportunities
Results
1. Convene community resources to improve coordination, communication and collaboration
and avoid or decrease any duplication of services
1. a. English for Speakers of Other Languages (ESOL) Collaborative (for further detail, please
see attachment)
OEO leads their efforts since January, 2018.
Mission: to improve the rate at which ESOL students/learners in the City of Portland reach
English proficiency (as defined by a common assessment standard/metric) by enhancing our
collaborative approach, where gaps and duplication of service are mitigated, and our
coordination is enhanced
Current Members: Portland Adult Education, Salvation Army, YMCA, Hope Acts ESL Program,
Learning Works, In Her Presence.
Goals Identified by the group:
- Identify existing gaps in service delivery and create a common list of services.
- Commit to adapt our service delivery models to fill identified gaps and maximize our
collective results.
- Coordinate the referral processes by:
Sharing real time offerings in a common platform
Systematic notification when referrals go out and when referrals are received.
- Ability to track referral outcomes to improve individual and collective results.
- Develop procedures and protocols to track individual learning results across programs
to capitalize on what is producing results and amend where necessary, while safeguarding
to the highest standard students’ confidentiality.
1b. Workforce Strategy Group (under the Greater Portland Workforce Initiative)
Mission: to establish learning communities and shared systems of communication between
regional workforce development representatives and staff
Goals:
- Increased employer connection to and hiring of targeted populations by employers
- Track collective results to understand overarching trends.
- Assess collective progress.
- Mitigate duplication of service.
11 of 69
- Improve collective effectiveness
- Increased Stakeholder connection to employment and training related opportunities for
targeted jobseekers
- Increased Jobseekers aware of and connected to workforce development opportunities,
services and programs for which they qualify
- Increased Awareness and mitigation of jobseeker service overlap in the region Documentable
expanded connection to and leverage of resources across organizations serving targeted
jobseekers
- % of Initiative members whose data demonstrates improved effectiveness in serving both
jobseekers and employers.
2. Create a common data collection tool to better track outcomes across organizations and perhaps
individual job seekers, as well as evaluating the work of the new Office
One of the goals delineated for OEO was to improve the tracking job related outcomes.
OEO’s Director discussed multiple approaches with several City Offices like OEO across the
country.
OEO concluded that the most efficient and effective route was to consider the Portland Job’s
Alliance web based interface (funded in great part by CDBG $) as the potential clearinghouse.
One of the main challenges faced by the PJA interface was its limited usage by relevant
stakeholders.
OEO is working within the Greater Portland Workforce Initiative to improve the coordination of
direct service staff. A web interface is key in this effort but it must also show value for staff and be
informed (in part) by their operational needs. This would ensure data is indeed uploaded and its
functionality is relevant.
Currently, OEO is working with the GPWI to acquire the rights for the site, assess customization
costs with its current developer to draft a plan forward.
It is the goal of OEO to have a functional, results oriented online web interface by Spring 2019.
3. Link employers more systematically with job seekers, and job seekers with necessary training
3a. The online web interface referenced above will also be designed to facilitate and ensure
employers’ needs for human capital are met in a timely and effective manner. In FY2018, OEO
worked with several employers to facilitate their hiring needs. While the partnership resulted in a
good number of jobs, the approach is not sustainable given current staffing needs. The support
of an online web interface is crucial in order to meet employers’ labor needs and ensure the
optimization of the highly skilled talent in the city. The premise is that connector and connectee
meet over coffee/casual conversation to orient the connectee in that particular industry and a
career path.
12 of 69
3b. In 2018, OEO and the Portland Regional Chamber led a group of partners to create and
support the Greater Portland Hires Initiative.
Members: Bank of America, the Greater Portland Workforce Initiative and the Greater Portland
Career Center (Department of Labor) were
Its first successful event was dedicating April’s Eggs and Issues to The Integration of Immigrants
into our Workforce and Community. It was the highest attended eggs and issues of the year. The
overwhelming feedback was a greater need for more trainings and information on this untapped
talent pool.
As a result, OEO and the Chamber have partnered to bring about two trainings this July titled:
The Predictor of Diversity Hiring Success: Intercultural Competency. OEO secured PEDPIP funding
to support the costs associated with the training provider. Maine Intercultural Communication
Consultants will covered two 3 hour training where employers will be able to learn What exactly
is this concept of intercultural competency? What is it not? ;What are the benefits of being an
interculturally competent workplace? ; What are the dangers of not being interculturally
competent?; How can intercultural competency be measured?; Why is it absolutely necessary to
know your workplace’s developmental level of intercultural competency if you want diversity and
inclusion efforts to succeed?
4. Collaborate with partners to ensure ongoing intern/apprentice/mentorship opportunities
Under the Greater Portland Hires Campaign, OEO and the Portland Regional Chamber will adapt
and launch in Portland the very successful Professional Connector program this Fall.
The program originally created in Halifax, Canada but replicated in St. Louis, MO, Michigan,
Pennsylvania and other states, connects foreign-born professionals with other local professionals,
volunteer “connectors”, who share their industry knowledge and job seeking advice.
Budget
OEO’s original budget called for external grant funding to support two Program Manager Positions,
a Data Tool and a program Evaluation. While OEO’s Director has secured more than $45,000 in
external funding, it did not encompass operational needs.
13 of 69
OEO’s Original Budget
The goals set forth for FY2019 require further operational and staffing support for OEO, particularly
if the Committee agrees to support external workforce development programs.
14 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
As a result of the City’s
Selection under the Welcoming America:
Gateways for Growth participates regularly in
Challenge, we can access a webinars and conference
Ongoing free of cost TA from the
Welcoming America robust set of materials free of calls hosted by the
most reputable immigrant
cost to support our efforts to national organization to
integration national organization
become a more inclusive stay informed of national
City. trends and efforts.
www.welcomingamerica.org
As a result of the partnership,
OEO will:
- release a brand new
customized report with
MEMBERSHIPS AS quantitative and personal
A RESULT OF OEO testimonials of the
As a result of the City’s OEO has been working
contributions of
Selection under the diligently with the G4G
immigrants to our local
Gateways for Growth team to produce and
economy (June, 2018)
Gateways for Challenge, we can access a release a brand new data
- Deploy and test a highly
Growth Challenge robust set of materials free of report and economic
innovative Participatory
cost to support our efforts to briefings showcasing the
Stakeholder Feedback
become a more inclusive contribution of immigrants
process using the many
City. to Greater Portland’s local
qualities of gamification in
www.welcomingamerica.org socio-economic fabric.
June, 2018. The expected
results are to learn from
OEO’s focus population
what current services,
resources and supports
are currently helping them
15 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
achieve their integration
goals and it would also
serve as an awareness
tool to showcase the
plethora of services and
assets that exist in the
City.
To see a similar project,
visit:
https://elab.emerson.edu/
projects/participatory-
chinatown
By September 2018, OEO will
release a Strategic Vision/Plan
for the City in order to become
the most inclusive City in New
England
MaineSpark is a 10-year
commitment from Maine’s
most influential education and
business leaders to work
By participating, OEO is able to
together to ensure that
OEO is part of the New leverage and partner with the
Maine’s workforce is
MaineSpark Opportunity Track, which most prominent partners in the
productive and competitive.
focuses on professionals State whose mission is to attract
MaineSpark organizations
looking to move or start and retain talent in Maine.
connect people with the
new careers in Maine.
education, training, jobs,
programs and resources
needed to thrive in Maine’s
robust and changing
16 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
economy. MaineSpark is
powered by a coalition of
organizations—schools and
universities, nonprofits and
foundations, government
agencies and businesses—
with a common goal: by
2025, 60% of Mainers will
hold education and
workforce credentials that
position Maine and its
families for success.
OEO is the only municipal
government member in the
coalition.
OEO is part of the UWGP
This partnership integrates
Thrive 2027 campaign. OEO’s Director currently
OEO’s goals into a broader
sits in its Goal 2
county wide campaign and
Thrive2027’s vision is that Individuals and families
United Way of leverages supports in similar
Greater Portland is an have the education,
Greater Portland areas of work.
inclusive, caring, and employment
Goal 2 Cabinet It also keeps OEO
collaborative community that opportunities, and
informed of the current trends in
focuses its resources resources* to achieve
financial stability, best practices
strategically so that everyone financial stability.
and latest data findings.
grows and prospers through
enhanced educational
17 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
opportunities, financial
stability, and healthy living.
MECA has put together a
task force to improve its OEO often interacts with the
public engagement with racially diverse and linguistically
Portland’s racially and diverse artistic community. MECA
MECA Community
ethnically diverse is contemplating forming a
Task Force
communities. OEO has been comprehensive platform to
part of it since its inception in support this cohort in their
March, 2018. integration into this community
and sector.
GRANTS WRITTEN Two Additional efficient human Two positions as: Recruitment for positions took
Americorps/VISTA capital support for the place July 2017- November 2017
Applications operation of OEO. Community Outreach without securing a candidate.
Coordinator
Recruitment for the Impact and
Impact and Data Data Specialist has begun and an
Specialist offer has been made to one
candidate.
Request/Application The Data Innovation Project Same requirements and OEO was not selected in the
Data Innovation (DIP) is an applied research roles and responsibilities 2017-2018 cycle.
Project and evaluation consulting as the Impact and Data
Community Research team housed in the Muskie Specialist mentioned OEO plans to re-apply for the
Assistant Program School of Public Service at above. 2018-2019 cycle. Deadline is 15
the University of Southern July, 2018.
Maine - Portland. Each
18 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
assistantship is focused on
applied research, program
evaluation, and/or data
management. DIP staff
function as liaison between
graduate student and CBO
and offer support and
supervision where needed.
These assistantships are a
special opportunity for
graduate students to apply
their new knowledge and
skills within a community
organization while also
receiving the support and
mentorship of DIP staff.
GRANTS SECURED Community organizations
receive highly subsidized
graduate research assistants
to support their applied
research and/or evaluation
efforts and the indirect
expertise of DIP staff.
Gateways for Growth See below See below Awarded (See below)
Samuel L. Cohen Grant #1: Aimed to Unsuccessful Awards
Foundation x 2 develop a one day
Immigrant Integration
Forum.
Grant #2: The design and
implementation of a
19 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
Leadership Program. An
adaptation of the MDF
model to the City of
Portland.
PEDPIP x 2 Awarded (see below)
Maine Accelerates Awarded (see below)
Growth
John T. Gorman Awarded (see below)
Foundation x2
United Way of Thrive 2027 Campaign Unsuccessful
Greater Portland
Wells Fargo To support local nonprofits in Support the Greater Unsuccessful
Community WINS promoting long-term Portland HIRES efforts
Grant Program economic prosperity and listed below and
quality of life for their operational support for
community OEO.
Gateways for OEO and The Regional Offered a three tier Gateways for Growth Challenge
Growth Challenge Chamber of Commerce were opportunity: $12,500 in = $ 12,500
co-applicants for this funding toward an
prestigious opportunity Immigrant Integration Portland was one of four
funded/supported by a Plan; tailored technical communities out of a total of 45
Partnership for a New assistance in the process; applicants to win this support.
American Economy and a robust report on the
Welcoming America contribution of immigrants
to Portland’s local
economy.
John T. Gorman x2 Offered a local match toward John T. Gorman x2 = $ 2,500
G4G and an additional = $ 7, 000
support for the publication
20 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
and enhancement of the
Strategic Plan to be published
by September, 2018
Maine Technical Offered funding support for Support the successful Total number of participants
Institute/Maine the development of the roll out and data gathering
Accelerates Growth participatory stakeholder tool of the video game: a Land Learning Outcomes
in the form of a customized of Opportunity.
videogame. Assess its effectiveness as a
public engagement tool
Assess its effective translation
into the Action Plan published by
OEO in September, 2018.
Award: $5,000
PEDPIP x2 December 2017 PEDPIP PEDPIP May 2018 =
award offered funding to $7,300
support OEO’s Immigrant
Integration Action Plan
May 2018 PEDPIP award PEDPIP December 2017=
supports the adaptation of the $15,000
Professional Connector
Program in Portland and a
series of professional
development opportunities for
employers at no cost.
21 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
ONE ON ONE - Ready Part of the challenge with the Liaise between the Ready Seafood = 15 + hired. In
EMPLOYER Seafood current workforce system is employer and the labor the words of its Operations
RELATIONS - VIA Agency the high number of players. It supplier. OEO meets with Manager “without you we would
- Wex is difficult to navigate for the employer, learns of its be struggling”.
- Portland outsiders. needs and works with the ViA Agency = 1 candidate made
Harbor Hotel OEO has adopted the role of workforce system it to the final three. At the end,
- Native Maine liaison with several agencies to supply human they did not hire the candidate
Produce and employers. OEO’s Director is capital that matches but the VIA Agency is creating a
Specialty part of the Greater Portland employers’ needs. OEO new position and has voiced their
Foods Workforce Initiative and is filters candidates and interest to hire this individual.
familiar with the different ensures the employer WEX – after several meetings
labor pools available only receives candidates and correspondence, WEX
depending on the agency. that match its needs. agreed to interview and
reconsider a candidate. He was
hired in April as an IT Support
Specialist. Since then, OEO has
sent another referral to their HR
recruiters.
Portland Harbor Hotel – 20
GA/HIRE participants were
interviewed for several positions.
Native Maine Produce and
Specialty Foods – employer
reached out to OEO on 22 May
to fill critical positions as
warehouse (nightshift) and truck
22 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
driver crews. Thus far, three
candidates have been identified
for the truck drivers’ positions.
Mission: to improve the rate at
English for which ESOL students/learners in
Speakers of Other Several ESOL providers Members (at this time): the City of Portland reach English
Languages (ESOL) asked OEO to lead their Portland Adult Education, proficiency (as defined by a
Collaborative (see collective efforts. They came Salvation Army, YMCA, common assessment
attachment) together to improve their Hope Acts ESL Program, standard/metric) by enhancing
coordination efforts to Learning Works, In Her our collaborative approach,
OEO leads their enhance each other’s Presence (list is evolving where gaps and duplication of
efforts since January, programs and adapt their as the group identifies service are mitigated, and our
2018. models to fulfill existing gaps. other providers within the coordination is enhanced
City) Goals Identified by the group:
1. Identify existing gaps in
service delivery and
LEADERSHIP AND create a common list of
COORDINATION services.
ROLE
2. Commit to adapt our
service delivery models to fill
identified gaps and maximize our
collective results.
3. Coordinate the referral
processes by:
a. Sharing real time
offerings in a common platform
B. Systematic
notification when referrals go out
23 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
and when referrals are
received
C. Ability to track
referral outcomes to improve
individual and collective results.
4. Develop procedures and
protocols to track individual
learning results across programs
to capitalize on what is
producing results and amend
where necessary, while
safeguarding to the highest
standard students’ confidentiality.
24 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
Workforce Strategy Workforce Strategy Group Workforce Strategy Workforce Strategy Group
Group Group:
Establish learning One of the goals delineated Using the Portland Jobs Increased employer connection
communities and for OEO was to improve the Alliance’s learnings, to and hiring of targeted
shared systems of tracking job related create meaningful populations by employers
communication outcomes. meeting agendas for Track collective results to
between regional engagement of front line understand overarching trends.
workforce OEO’s Director discussed staff Development team Assess collective progress.
development multiple approaches with must include front line Mitigate duplication of service.
representatives and several City Offices like OEO. staff Improve collective effectiveness
staff Develop a shared Increased Stakeholder
OEO concluded that the most database of common connection to employment and
efficient and effective route employer and job seeker training related opportunities for
was to consider the Portland information Develop a targeted jobseekers
Job’s Alliance web based method of documenting Increased Jobseekers aware of
interface (funded in great part outcomes and leverage of and connected to workforce
by CDBG $) as the potential time/funding- GPWI’s development opportunities,
clearinghouse. indirect “reach” services and programs for which
they qualify
One of the main challenges
Increased Awareness and
faced by the PJA interface mitigation of jobseeker service
was its limited usage by overlap in the region
relevant stakeholders. Documentable expanded
connection to and leverage of
OEO is working within the resources across organizations
Greater Portland Workforce serving targeted jobseekers
Initiative to improve the
% of Initiative members whose
coordination of direct service
data demonstrates improved
staff. A web interface is key in
25 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
this effort but it must also effectiveness in serving both
show value for staff and be jobseekers and employers
informed (in part) by their
operational needs. This
would ensure data is indeed
uploaded and its functionality
is relevant.
26 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
CREATION OF OEO Committee was The Advisory Team exists to: Facilitator was secured in Completion of Participatory
ADVISORY formed in February, Issue recommendations that December, 2017 to lead Stakeholder Feedback Process in
COMMITTEE 2018. would inform OEO’s strategic the efforts behind the support of the work of the
priorities by September 2018. participatory stakeholder Engagement Lab (See
Members represent feedback process and Attachment)
the main linguistic, Provide support to the completion of Strategic
racial and/or ethnic community outreach process. Plan for Integration and Publication of an Integration and
minoritities in Inclusion by September, Inclusion Action/Strategic Plan for
Portland. Its Assist with the design and 2018. the City
members: implementation of a public
Chanel Lewis - engagement process.
Jones, Mohamed
Abdirahman, Julie Assist with the development
Chase, Guillermo and distribution of project
Bila, Donna Gaspar communications to reach
Jarvis, Georges multiple audiences.
Badagu, Ophelia Hu
Kinney, Julia Brown, Support OEO in its mission to
Victoria Rodriguez, coordinate and leverage
Sally Sutton, Mufalo services that aim to achieve
Chitam. overarching goals.
Group has been Review quantitative and
meeting at least once qualitative data in order to
a month since make informed
February 2018. recommendations affecting
OEO and its focus population
(immigrants and refugees,
people of color and other
disadvantaged populations)
27 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
Provide multiple pathways for
the broader general public to
provide feedback.
Review and make
recommendations about
policies, procedures, services
and activities of
Departments and agencies of
the City of Portland which
impact OEO’s focus
population.
Stay informed and up-to-date
of local and regional efforts
which impact OEO’s focus
population.
Improve visibility of citywide
programs and initiatives
focused on achieving
outcomes related to OEO’s
mission.
Assist with carrying out
project activities unique to
OEO.
28 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
Foster a collaborative/ripple-
effect community impact
process.
FORMAL Chamber of OEO Director put an GPortlandHires:
PARTNERSHIPS Commerce: G4G: OEO wrote a grant on online survey together to
behalf of both institutions to learn additional learning
Gateways for Growth strengthen Portland’s needs form the audience Increased their ability to hire from
Greater Portland application and developed marketing this untapped talent pool.
HIRES materials with Jessica
Grondin for all Increase the number of
The most notable GPortlandHires: participants. candidates interviewed.
challenge for the
integration of Eggs and Issues Dedicated to Increase the number of racially
immigrants and other the Integration of Immigrants and linguistically diverse hires.
29 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
racially diverse into the Workforce and One Day Forum similar to
populations into the Community: the Eggs and Issues is
workforce is a lack of currently in the works.
intentional OEO developed:
coordination between Adaptation of the
the employer A video (posted on OEO) Professional Connector
community and this website with the support of Programs featured in
labor force. Portland Media Center that Halifax, Canada and St
revealed the professional Louis, MO will launched in
OEO has partnered experience of three foreign the Fall 2018.
with the Chamber of born trained professionals.
Commerce to form a OEO Director interviewed Increase the number of
close working each candidate and employers who report that
relationship to combined all interviews into their pledge to GPHires
respond to one. has:
employers’ needs
and improve their Improve their
connection/learning understanding of this
to this population. population, the
G4G: OEO wrote a opportunities they
grant on behalf of represent and how to
both institutions to manage some of their
strengthen Portland’s potential challenges, such
application. as English Proficiency.
30 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
Economic Economic Development and
Development, New OEO have worked closely Workshop has been Participants will learn:
Ventures Maine, together to identify the current scheduled for June 4. See he pros and cons of owning your
New Mainers’ gaps faced by the common flyer attached. own business, the steps needed
Resource Center: population they serve. After for start-up, the basics of a
several considerations, both business plan, marketing, cash
Immigrant parties secured funding from planning and the many resources
Entrepreneurs: How a bank and a credit union to available to help small business
to Start a Business in support an introductory owners in Maine succeed.
Maine workshop. Ec Dev experience
secured the partnership with
New Ventures Maine.
Portland Adult Ed was the
best possible venue as a
great portion of the population
is safe and comfortable in
that space already.
Cultural Orientation OEO and Social Services OEO coordinates agenda OEO is working with CCharities
for foreign-born engaged early on to learn of with CCharities and Social to improve its evaluation methods
population at the the most notable challenges Services to enhance to substantiate the effectiveness
family shelter facing the immigrant learning, adapt speakers of the initiative.
population when accessing and topics and improve
their services. In addition, In the overall experience.
their Shoes Training – held in
September, 2017 with a high OEO attends part of the
number of City staff across Cultural Orientations each
Departments – revealed month to monitor its
ongoing “cultural related”
31 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
challenges faced by other effectiveness and
Departments. relevance.
OEO approached Catholic
Charities to learn if they
would offer a similar Cultural
Orientation to the one offered
to the Refugee Population for
the GA foreign born
population.
The low number of refugees
since 2017, allowed
CCharities to have the staff
and secure alternative
funding to provide an all day
monthly training for up to 20
participants.
Outreach and Civic Portland Media Best practices across the
Engagement Center Monthly TV country demonstrate that The interviews OEO Director has selected a
Show intentional opportunities conducted for couple of immigrants and the
TV Program where receiving GPHires, sparked the questions have already been
The challenges communities and new idea to develop a generated.
integrating the comers congregate, have monthly tv show where An increased understanding of
immigrant a leverage effect in other OEO Director would the diversity within Portland’s
population into the initiatives. interview two global community and the
workforce also immigrants a month. value added they represent for
affect their The key is that these OEO has already met with our economy and community.
integration into the initiatives represent a mix. Portland Media Center
community. Not only instances where
32 of 69
Initiatives Items Why does it exist? Essential Elements of Projected Outcome(s)
the Work
the receiving community and identified a June start
commemorates World date.
Refugee Day but also
other platforms where the
broader community learns
about our newest
neighbors “by
chance”/without having to
attend a specific event.
City Services and Currently being developed Currently being developed Currently being developed
Global Parade to
commemorate
Welcoming Week
2018 (September 21-
28, 2018)
33 of 69
COMMUNITY OUTREACH COORDINATOR
OFFICE OF ECONOMIC OPPORTUNITY
CITY OF PORTLAND
Summary of the position
The Community Outreach Coordinator is responsible for cultivating strategic partnerships through
community outreach activities, ensuring that the Office of Economic Opportunity’s (OEO) vision, mission
and endorsed strategies are embraced and known by its target population. This position develops
relationships with stakeholders (target population/community members, businesses, individuals, schools
and other organizations) ….to support the mission and expected outcomes and results of the OEO. In
addition, this position may interface with City of Portland leadership and reports to the OEO Director.
Key Functions and Responsibilities
Work with OEO stakeholders (target population, businesses, employers, service providers and other
partners) to identify unique barriers and opportunities, and develop strategies to address those
concerns.
Represent OEO in various community-based meetings to promote the office’s initiatives, share
promising practices, collect information relevant to scope of the OEO, and advocate as needed.
Lead or participate in various presentations, forums, and events to advance the mission of the OEO and
obtain cross-sector buy in.
Work with OEO’s Director and Community Impact and Data Specialist to map out existing services to
meet target population’s needs and analyze further efficiencies and gaps in service.
Establish and maintain relationships with community leaders, government/law enforcement partners,
and elected officials.
Support OEO’s Director in the design and implementation of a comprehensive stakeholder feedback
process to inform OEO’s strategic plan and priorities.
Plan and help organize community events as determined by OEO Director.
Engage and inform stakeholders of the various initiatives, resources, and services endorsed by the OEO
using multiple media outlets including by not limited to: OEO’s website, social media and local outlets.
Build, maintain and enhance OEO’s website in conjunction with the City of Portland’s Communication’s
Director and OEO Director.
Serve as liaison and point of contact for stakeholders, as determined by OEO Director.
34 of 69
Support the efforts by OEO and the City of Portland at large to reach and inform all City residents,
including linguistically diverse populations.
Perform other related and necessary tasks as needed.
35 of 69
COMMUNITY IMPACT AND DATA ANALYST SPECIALIST
OFFICE OF ECONOMIC OPPORTUNITY
CITY OF PORTLAND
Summary of the Position
The Community Impact and Data Analyst is an integral part of the Office of Economic Opportunity (OEO),
identifying further efficiencies and effective approaches to the complex needs of the target population.
The position is a key liaison among OEO’s cross-sector stakeholders and partners, reporting directly to the
OEO’s Director.
Key Functions and Responsibilities
Design a data collection structure to improve collective efforts to address common needs, avoid
inefficiencies and improve more effective systematic approached.
Design and implement data collection, data analysis and data presentation processes to ensure
data collection and analysis is accurate, relevant and efficient.
Use data to monitor and evaluate impact of OEO and collective strategies.
Plan and outline statistical procedures necessary in compilation of data.
Conduct assessments and make recommendations for program enhancements and
improvements.
In conjunction with OEO Director and Community Outreach Coordinator, map out existing
services to meet population’s needs and analyze further efficiencies and gaps in service in
selected areas.
Assist community partners with performance improvement plans, as determined by OEO
Director.
Train and support technical and non-technical stakeholders in the value of data collection and
data decision-making.
Utilize Excel, Access or other similar digital tools to further OEO’s vision and City wide impact.
Convert complex numerical data findings into a variety of representations to reach multiple
audiences, including but not limited to: Tableau or other pictogram software OR Adapt
language and strategies in order to respond to diverse groups.
Conduct studies and analyze available data about the focus population from various data bases
and sources in order to develop reports, summaries, recommendations and visual
representations to guide and inform approaches to persistent barriers.
Lead data collection and analysis to inform OEO’s strategic planning process and its ongoing
implementation.
In tandem with OEO’s Director and Community Outreach Coordinator, provide technical
assistance and support OEO’s stakeholders in order to improve collective results.
Develop innovative strategies and methods to seek, track, collect and respond to constituent
and stakeholder feedback.
36 of 69
Participate and represent OEO in local or regional workshops, meetings or initiatives that aim to
improve data collection systems for common populations, as needed.
Work closely with OEO Community Outreach Coordinator to develop, maintain and enhance a
communication strategy that encompasses multiple pathways to share relevant information
with stakeholders and the public at large.
Establish new partner relationships and maintain effective working relationships in order to
reach common mutual goals.
Perform other related and necessary tasks as needed.
37 of 69
MEMORANDUM
TO: Economic Development Committee
FROM: Anita M. St. Onge
Executive Director, Portland Adult Education
DATE: July 12, 2018
SUBJECT: Portland Adult Education
Background
Portland Adult Education welcomes over 4,000 adult learners each year. From the native Mainer who
needs his High School Diploma, to the engineer from another country who needs to improve her
English, to the professional hoping to advance in his career... we can help them to reach their goals.
PAE offers affordable courses to the community, and it represents less than 2% of the Portland Public
School budget. The Enrichment program sustains itself with student fees and Job Skill course fees
provide 35% of the revenue needed to run that program. Grants, contracts and state/federal funding
comprise 60% of PAE’s budget.
PAE offers programs that are designed to prepare Greater Portland area residents for a better, more
fulfilling life. PAE is a wide-ranging community program that brings people and resources together for
academic, English for speakers of other languages, job skills training or personal enrichment courses.
Classes are held throughout the city at different times.
Programs
The Academic program at PAE includes classes in English, Language Arts, Math, Science and Social
Studies. Academic classes at PAE can help students increase their English language fluency; earn
credits for a High School diploma; improve their skills for college or career; or prepare for the HiSet or
Accuplacer test. The College Transitions program advises students who are striving to enter college.
PAE’s learning lab serves ESOL (English for Speakers of Other Languages) students who are unable to
attend classes or who wish to extend their language study beyond the classroom; students who are
38 of 69
looking for additional support to pass their HiSET or Accuplacer tests; or students who are looking for
assistance with resume writing or job searches.
On June 28, 2018, 34 students received a High School Diploma and 84 students received a High School
Equivalency Diploma.
Our ESOL (English for Speakers of Other Languages) Program provides English classes from literacy
to advanced English to over 2,000 immigrants and refugees from over 82 countries.
Our Job Skills courses prepare individuals for a more fulfilling career. Whether the student wants to
gain skills for an entry level job, improve their skills for a promotion or reenter the workplace, PAE has
classes to address those needs.
Our Enrichment courses, ranging from foreign language acquisition to exercise, art or computer
basics, take place in various Portland schools and centers throughout the City.
PAE’s Street Academy, located at the Preble Street Teen Center, offers a program assuring that
homeless youth have free access to an appropriate public education.
The New Mainers Resource Center (NMRC) was created in 2013 by the Maine State Legislature to
develop and execute a strategy to integrate and better utilize the skills of foreign trained immigrants
living in Maine. Established as a pilot project at Portland Adult Education (PAE), NMRC’s mission is to
support Maine's economic development by meeting employers' demands for a skilled and culturally
diverse workforce. PAE has been supporting members of Maine’s immigrant communities to find
success and build financial stability since its inception. For over 10 years, PAE has provided workforce
development programs designed specifically for new Mainers. The addition of the NMRC allows PAE to
develop targeted programming focused on the unique needs of those who come to the U.S. with an
advanced degree and experience in a professional field. In 2017, The New Mainers Resource Center
served 438 foreign-trained professionals. 90 students received Job Class certificates and 70% of those
students found employment (some students were not work authorized by the end of the class).
Mission
Portland Adult Education’s mission is "To inspire lifelong learning in a culturally diverse environment.”
As part of Portland Public Schools, our programs incorporate PPS’ Vision and Mission:
Vision
All Learners will be fully prepared to participate and succeed in a diverse and ever-changing world.
Mission
The Portland Public Schools are responsible for ensuring a challenging, relevant, and joyful education
that empowers every learner to make a difference in the world. We build relationships among families,
educators and the community to promote the healthy development and academic achievement of
every learner.
39 of 69
Staffing and Budget
2016-2017 Expenditures
Program FTE Budget Students
Academic 7.67 $319,674.00 444
ESOL 14.59 $608,760.00 2036
Job Skills 6.23 $287,636.00 534
NMRC 4 $212,837.00 438
Street Academy 2 $136,693.00 140
Administration/Operations 8 $755,459.00 N/A
Enrichment N/A $107,518.00 1486
Total: 42.49 $2,428,577.00
Contracted
Staff (FTE) 27.55
Funding Sources Local State/Federal Private
Academic 81% 15% 4%
ESOL 51% 19% 30%
Job Skills 62% 0% 38%
NMRC 0% 36% 64%
Street Academy 38% 37% 26%
Administration/Operations 95% 2% 3%
Enrichment 100% 0% 0%
40 of 69
41 of 69
New Mainers Resource Center
2017 Annual Report
Executive Summary
NMRC’s Mission
NMRC’s mission is to support Maine's economic development by meeting employers' demands for a skilled
and culturally diverse workforce.
Serving over 4,000 students in 2106-2017, PAE has been supporting members of Maine’s immigrant
communities to find success and build financial stability through workforce development programs designed
specifically for new Mainers, for over 10 years. The addition of the NMRC allows PAE to develop targeted
programming focused on the unique needs of those who come to the U.S. with an advanced degree and
experience in a professional field.
Need
Maine’s population has begun to decline. For the state to have a vibrant economy it will need to attract more
foreign-born workers as well as retain and support the nearly 20,000 refugees and immigrants living in
Southern Maine alone, in order to combat Maine’s ‘demographic winter’.
Barriers to Employment
Foreign trained skilled professionals face many barriers as they seek to enter the Maine workforce. In addition
to requiring an adequate level of English competency, these barriers include lack of information about: career
pathways, transferring credentials, US standards for resumes, interviews, and American workplace culture.
NMRC 2017 Program Data and Impact
438 people received services; 261 were new in 2017; 171 continued from previous years
317 people received case management/career advising
81% of those eligible to work and receiving case management/career advising services found jobs
Job class students report higher wages than area minimum wages, receiving an average of $12.84
NMRC program participants are successful at getting jobs in all sectors
In 2017 NMRC programmatic offerings designed to help immigrants overcome barriers and engage
with employers had 566 participants
A majority of new Mainers served by NMRC have a bachelor’s degree or higher
Conclusion
Maine's economy is changing; we are seeing record low rates of unemployment and an increased interest from
employers to recruit and hire candidates from immigrant communities. This has led NMRC to forge new
employer partnerships this year, create innovative approaches to training, and has allowed NMRC participants
an easier path to employment. However, many new Mainers can get 'stuck' in these low-paying, low-skilled
jobs. In the coming year it will be NMRC's role to reach out to these individuals and create opportunities for
advancement through networking, exposure to appropriate job openings, engagement with employers,
training and other strategies to assist with career advancement.
Due to both a lack of understanding of this issue and a lack of financial support for those who need assistance
there continues to be a need for greater facilitation and recognition of foreign degrees and credentials and
support for individuals pursuing further education and/or a path to professional licensing.
42 of 69
New Mainers Resource Center
2017 Annual Report
TABLE OF CONTENTS
Overview 3
NMRC 2017 Program Impact 4
Success Stories 5
NMRC Programmatic Offerings 7
Leveraged Resources 9
Employer Partners 10
Conclusion 11
2018 Goals 12
Appendices
Appendix A. PAE Immigrant Enrollment Chart 2017 13
Appendix B. NMRC 2017 Programmatic Offerings 14
Appendix C. Portland Adult Education
2016-2017 Summary 18
Appendix D. Sampling of Employers that Hired
NMRC Program Participants in 2017 20
43 of 69
New Mainers Resource Center
2017 Annual Report
OVERVIEW
NMRC’s Mission
The New Mainers Resource Center (NMRC) was created in 2013 by the Maine State Legislature to develop
and execute a strategy to integrate and better utilize the skills of foreign trained immigrants living in
Maine. Established as a pilot project at Portland Adult Education (PAE), NMRC’s mission is to support
Maine's economic development by meeting employers' demands for a skilled and culturally diverse
workforce.
PAE has been supporting members of Maine’s immigrant communities to find success and build financial
stability through workforce development programs designed specifically for new Mainers, for over 10
years. The addition of the NMRC allows PAE to develop targeted programming focused on the unique
needs of those who come to the U.S. with an advanced degree and experience in a professional field.
Need
Maine’s population has begun to decline. This has a direct link to labor shortages and the ability for
economic growth in the state. Natural population growth (births) and in-migration from other states will
not provide enough people to meet the current labor demands, let alone address the need for economic
growth in the state. Maine needs to attract more foreign-born workers as well as retain and support the
current immigrant population in order to combat Maine’s ‘demographic winter’.
Demographic Information
Southern Maine is home to nearly 20,000
Total NMRC Participants by Year
refugees and immigrants, with Portland
being a major resettlement city for primary 2014 2015 2016 2017
and secondary immigrants. Students at PAE
come from all over Maine and more than
438 438
82 different countries and range in age
from 18 – 80+ with over 2,036 English
language students in the 2016-2017 school 325
year. Economic need is also a defining trait
of most PAE students with many receiving
204
some type of public assistance. Most
English language students and their
families are refugees or asylum seekers,
attempting to restart their lives after
fleeing war or government persecution.
See Appendix A. PAE Immigrant Enrollment
Chart 2017 for more specific PAE Annual Totals of Program Participants
demographic data.
44 of 69
Barriers to Employment
Foreign trained skilled professionals face many barriers as they seek to enter the Maine workforce. In
addition to requiring an adequate level of English competency, these barriers include lack of information
about career pathways, transferring foreign earned credentials, and US standards for resumes, interviews,
and American workplace culture. In addition, they must navigate the complicated vocational licensing
system and educational systems as well as combat employer misperception, discrimination and the loss of
professional networks. NMRC strives to help remove these barriers for our students through a variety of
classes and services.
NMRC 2017 PROGRAM IMPACT
Overall Program Results
Completing its fourth year, the demand for services remains consistent:
438 people received services
o 261 were new program participants in 2017
o 171 previous students continued to receive services
317 people received case management/career advising
Employment Results
Maine’s low unemployment rate has been a benefit to new Mainers as they look for work. New Mainers
receiving case management services from NMRC in 2017 were very successful at finding jobs:
317 of the 346 people
eligible to work received case
management/career advising
services
81% or 256 of those eligible
to work and receiving case
management/career
advising services found jobs
Job Class Highlights
Job Class A (ESOL 3 and 4) and Job
Class B (ESOL 5 +) have been offered
at PAE for over 10 years. These
classes, which are offered 3 times a
year, provide the foundation for
NMRC programming. Offering an
intensive experience, these classes include: job search strategies, networking with employers, ESOL for
those students at a lower English level, connection to other NMRC and PAE resources, and career advising
after the end of the class. Community Financial Literacy (CFL) is a partner in offering the financial literacy
component as part of class.
45 of 69
These classes are incredibly diverse in many
ways. In a single Job Class, students might 2017 NMRC Participants/Students by
represent 8 different countries and collectively Most Frequent Professional
speak over a dozen different languages. Their
educational and professional backgrounds vary
Backgrounds
just as widely. The same class can consist of
students who began their careers directly after
Business/Economic 99
high school to those who have decades of
Healthcare 72
experience as doctors, engineers, and judges.
Despite these differences, they have each Computer/IT 39
enrolled in the Job Classes because they share a Arch/Engineers 36
strong desire to put their skills and experience to Education 32
use in Maine, their new home. Of the 88 job Legal 19
seekers who took these classes in FY 2017, 0 20 40 60 80 100 120
78.4% have found employment across a wide
Professional Backgrounds
range of industry sectors.
Job Class Students Have Higher Wages
Job class students also report wages that are higher
minimum wage:
- $12.84 - average reported wage of Job Class students
- 93% of Job Class students who reported wages were
paid over the Portland minimum wage of $10.68 (2017
minimum)
- 78% of Job Class students who reported wages were
paid at least 25% above the Maine minimum of $9.00
(2017 minimum)
- 78.4% of Job Class graduates obtained jobs.
SUCCESS STORIES
The successes of NMRC program participants also cut across sectors.
Musonda M. - Architect
Fleeing for safety from a xenophobic South Africa, Musonda, a
Congolese architect landed in Portland in 2016 and found his way to
Portland Adult Ed. (PAE). PAE offered free English language classes that
equipped him with a solid command of English. Working with NMRC he
took Job Class A and learned to navigate the job market. Within two
months of his Job Class graduation, and only six months in the U.S.,
Musonda was able to secure a position as an Architectural Designer at
an international engineering firm located in Portland. He will continue to
work with the New Mainers Resource Center as he settles into his new
position, and as he makes steps towards becoming credentialed as an architect in Maine.
46 of 69
Michel T. - Healthcare – Lab Technician
“Like most immigrants arriving in Maine I faced so many challenges and uncertainty about the
future of my career and as a result, driven to despair to just do any kind of job just to survive and
pay bills. My hopelessness faded away when I first went to NMRC and I found a new hope.
Considering my experience in laboratory science I was advised to do the following:
Enroll in a phlebotomy course which will open up opportunities to work in the health care
field and eventually will make a way to get back into my profession.
Enroll in Job Class B at NMRC so that I could learn about the job search process in the
USA. This class did a wonderful job of providing the tools that made me a success in my
job search. I was offered 3 positions at the same time by three great organizations in (Red
Cross, Mercy Hospital and MaineHealth).
I was encouraged to have my credentials evaluated by an accredited organization
acceptable to my employer. My transcripts and diploma were authenticated and I was
given an equivalent of a US bachelor’s degree, with Medical Technology as major area.
With this evaluation I was eligible to submit an internal application for a Lab Technician
position.
I was hired in November 2017 and have been in an intense 2 months of on the job training in the
chemistry department. I have recently been approved to work by myself.
I am very excited for the opportunity that I now have to contribute to my employer, Nordx, and
the economy of the State of Maine. The counsel and training I received from NMRC has greatly
contributed to my progress.” Michel T.
Sam K. – Electro Mechanical Engineer
“I’m originally from the Democratic Republic of Congo.
I’m grateful to Portland Adult Education for contributing to the success of my career.
Before coming to the U.S., I studied and worked as an Electro
Mechanical Engineer. When I arrived in Maine, I was feeling
discouraged because I knew it was not going to be easy for me to
return to my career. I had a foreign degree, and even though I
had years of experience, without the help of PAE, finding work
was not going to be easy.
In June 2016, I registered at PAE to improve my English fluency
and vocabulary skills. Earlier this year, I enrolled in the NMRC Job
Class Program. This program not only helped me to gain more
confidence in job interviews, but it also gave me a better
understanding of how to market myself more effectively to employers. These are things I wasn’t
quite sure about before.
I knew little about the American culture, such as body language and other gestures. Pursuing my
career, which seemed very challenging at the beginning, is now much easier. Right now I am
pleased to say I am hired since last July by On Semiconductor, formerly known as Fairchild
47 of 69
Semiconductor as a full time Maintenance Technician. I really enjoy my job now and my new
company!
Thank you to the Portland Adult Education team, instructors, administrators, and partners for
your support!” Sam K.
More Success Stories
Tam T., from Viet Nam, is a former PAE/NMRC student and
PAE Computer Lab Summer Coordinator. She works for the
City of Portland as a Computer Programmer Analyst. She
continues to stay involved at PAE by helping in whichever
way she can.
Innocent B., a former NMRC/PAE student from the
Democratic Republic of Congo, was recently hired by
Chewonki Foundation as IT Help Desk.
Steve B., a former NMRC/PAE student from Burundi now works as a Teller at Key Bank. In 2017,
representing NMRC/PAE on behalf of the Maine Adult Education Association, he gave a presentation at an
event at the Statehouse in Augusta.
Abdul Q., a physician who worked as an interpreter for the US army in Afghanistan was one of NMRC’s
earliest students. In June 2017 he graduated from UNE’s Physician Assistant program. He is now working
as a Physician Assistant in the Urology Department at MaineMed.
Olesya S., a former NMRC/PAE student from Russia now works as a HR Generalist at Growers Express. She
continues to look to NMRC as a recruitment source and assists Job Classes with mock interviews.
NMRC PROGRAMMATIC OFFERINGS
The New Mainers Resource Center provides a range of services to meet the individual needs of each
student. This is necessary because immigration status affects a person’s eligibility to work. Many of the
people receiving services from NMRC are asylum seekers who are required by federal immigration law to
wait 150 days from the filing of their asylum application before they can apply for work authorization.
They then may need to wait several months before they get their work authorization and Social Security
numbers. NMRC services are designed to meet each person’s needs taking into consideration their
English level, prior training and experience and where they are in the work authorization process so that
they may benefit as much as possible from the services that are available. See Appendix B. NMRC 2017
Programmatic Offerings for a complete list with descriptions of these offerings.
In 2017 NMRC programmatic offerings had 566 participants.
These offerings, which were open to NMRC program participants, PAE students and the general public
included, amongst others:
A series of workshops offered throughout the year focused on job search strategies
48 of 69
Specific courses to help people take tests such as: TOEFL Prep course, court interpreter course and
commercial drivers’ license (CDL)
Contextualized English courses for health professionals, computer/IT professionals, accounting
and finance professionals and education professionals
Professional networking groups for health professionals, finance people, electrical engineers and
IT professionals and education professionals
Job fairs or employer networking opportunities for employers in the hospitality sector, health
sector, and public sector
Summer communication classes – pronunciation and interviewing
One-on-one engagement opportunities with employers such as job shadowing, mentorships,
attending sector related conferences, internships
Career Guidance Advice and Case Management
One important component of NMRC programming is the individualized career guidance, advice and case
management that program participants receive. This is important particularly as they try to understand
and maneuver professional licensing requirements and take steps to move up the career ladder in their
chosen field. The initial goal for many people is to help them find employment in a job that utilizes as
much of their previous training and experience as possible and that will provide opportunities for career
growth. Career advising and case management takes into consideration:
● English level
● previous training and experience, need for additional training or education
● availability of training resources or scholarships
● job search skills and familiarity with US work culture
● access to college transcripts and diplomas
● work authorization status, i.e., when will they be able to work
● family commitments both in the US and in country of origin
● office and
computer skills Educational Level Among NMRC Participants by
● need for specific Year
credential or
license in their 200 180
158
professional field, 136
150
an understanding
of that process and 100 75
likelihood of 48 51
45 45
successful 50 24 30 25 29
completion
0
● access to
High School Diploma Some College Undergraduate Graduate Degree and
transportation, Degree Above
need for child care,
etc. 2015 2016 2017
Many people are pursuing more than just the short-term goal of finding their first job. NMRC staff is
available to work with people who may have been here for several years, are working and are looking to
advance their careers. A majority of new Mainers served by NMRC have bachelors’ degrees or higher and
come with years of experience. They may be pursuing longer term goals that require a professional
49 of 69
license or credential that may take additional years of experience and study and involve a complicated
and costly path to licensure that requires expert guidance to understand, maneuver and weigh the
various available options.
LEVERAGED RESOURCES
Portland Adult Education Resources
One great advantage of having NMRC provide services through PAE is the ability to take advantage of and
leverage other PAE programming. The vast majority of NMRC program participants are either current or
former PAE students. Being a program within PAE provides easy accessibility to NMRC services for PAE
students and allows NMRC to take advantage of the support provided by PAE and Portland Public Schools.
PAE served more than 4,000 students in the 2016/2017 school year and offered 6 levels of ESOL classes.
Students who are in the higher level of these classes focus on reading, writing and grammar in an
academic context to prepare for employment and continuing education. For those students whose English
is beyond ESOL classes there are Language Arts classes. These prepare students who are pursuing a high
school diploma or a college education. PAE also offers a wide range of Job Skills courses. These courses
and certificate programs require a higher level of English proficiency, but for many new Mainers provide
an opportunity to refresh or learn new skills that will enhance their ability to find employment. Courses
include: office and computer skills, accounting and finance related courses, medical office skills and CNA.
The English Language Computer Learning Lab provides a flexible, supported learning environment for
NMRC students as they work to improve their English or job search skills and actively pursue employment.
See Appendix C. Portland Adult Education 2016-2017 Summary for more detail regarding PAE offerings,
utilization and student demographics.
New Mainers Resource Center Funding Sources
NMRC has been successful at raising funds from a range of
funding sources including:
State Appropriation
JT Gorman Foundation
Bank of America
New Mainers Fund
Portland Jobs Alliance
Integrated Education and Training Grant
UNE New Mainer Health Pipeline Grant
Friends of Portland Adult Education
Maine Community Foundation - People of Color Fund
Betterment Fund
Rines Thompson Fund
NMRC works cooperatively with Friends of Portland Adult Education (FPAE) which also raises funds on
behalf of NMRC. Total Support for NMRC in FY 2017 - $270,597.
50 of 69
Community Collaborations and Partnerships
To the greatest extent possible, NMRC and PAE seek to partner with other educational and training
providers, employers, and other community agencies to leverage as many resources as possible for our
students. NMRC and PAE work in close partnerships with: Catholic Charities, the City of Portland Office of
Economic Opportunity, Goodwill Workforce Solutions, Fedcap, City of Portland General Assistance, CEI,
CareerCenter, Community Financial Literacy and Immigrant Welcome Center of Greater Portland.
We also participate in a number of coalitions:
Greater Portland Workforce Initiative
Welcoming Immigrant Network
Maine Immigrant Rights Coalition
Asylum Seekers Working Group
Teach Portland
Diversity Hiring Coalition
Maine Health Workforce Forum
Greater Portland Refugee and Immigrant Healthcare Collaborative
Maine Adult Education Association
Cumberland County Adult Education and Career Development Hub
EMPLOYER PARTNERS
The New Mainers’ Resource Center supports the development of Maine’s economy by helping to meet
employers’ demands for a skilled and diverse workforce. It provides individualized services and builds long
lasting partnerships with local companies who want to hire talented, internationally trained professionals.
A partial listing of employers who have hired NMRC students in 2017 is provided in Appendix D. Sampling
of Employers that Hired NMRC Program Participants in 2017. Below are highlights of the services
provided to employers:
● Recruitment Events - PAE has close to 1,000 students come to its building each day. By partnering
with NMRC, employers can access this wide range of candidates. Types of events include:
○ Company interviews at PAE
○ Industry focused job fairs
○ Employer networking opportunities
○ Reverse job fairs (focus on applicant vs. employer)
○ Company tabling or informational sessions
○ Classroom presentations
○ Referrals for specific job openings
● NMRC works directly with employers to determine the skills and experience needed for the
positions they are striving to fill and will match those positions with candidates from our qualified
and vetted talent pool.
● Tailored training and industry focused classes - Employers play an important
51 of 69
role in NMRC programming. Receiving their input about their workforce needs, potential job
openings, and job applicant requirements helps us make sure our program participants are
qualified candidates and prepared for the jobs for which they are applying.
CONCLUSION
Given the high employment level of students (80% who received case management/career advising have
jobs) and the number and range of employers from across all sectors who have partnered with NMRC and
hired NMRC students, it appears that NMRC is meeting its overall goals of helping employers hire a
qualified, skilled and diverse workforce and helping Maine’s immigrant and refugees overcome barriers to
employment. But, there are other factors that impacted our programming in 2017 and that need to be
taken into consideration as we plan for the future.
Maine's economy is changing; we are seeing record low rates of unemployment and an increased interest
from employers to recruit and hire candidates from immigrant communities. This has led NMRC to forge
new employer partnerships this year, create innovative approaches to training, and has allowed NMRC
participants an easier path to employment.
The low unemployment rate brings challenges to our participants as well. An abundance of entry level
positions makes it easy for foreign trained professionals to take a job which has no relation to their
educational and career background, thus diverting them from their ultimate goal of re-entry into their
career.
With these new developments came a new opportunity in 2017 for NMRC to more deeply engage with
our mission. In a competitive economy, immigrant candidates have to work even harder than the Maine-
born population in order to obtain the same positions, even entry level positions. In times of low-
unemployment, obtaining their first position is easier for all candidates, including new Mainers. This first
job is a vital step on their path back to their careers, however many new Mainers can get 'stuck' in these
low-paying, low-skilled jobs. NMRC's role is to create opportunities for advancement through networking,
exposure to appropriate job openings, and training.
With this in mind, NMRC added several new industry-specific classes in 2017, has more consistently
offered its professional networking groups, and set-up some specific opportunities such as job shadowing,
mentoring and internships as a way to help move new Mainers into a career path that will provide a
chance to move up a career ladder. It has also tried to work closely with employers, vetting potential job
applicants before making referrals for openings.
Some examples of the ways that NMRC plans to be able to help move people forward include our
initiative around professional licensing. With support from the Betterment Fund we are undertaking a
research project to make information about professional licensing easier to understand and more
accessible. Another initiative is our focus on the education sector in which we are working on the
development of an education certificate program that will better prepare people for pursuing careers in
the education field by familiarizing them with the US education system, teaching methods, etc., assist
them with evaluations of their degrees and certification requirements to become teachers, and also
prepare them for the college level courses and tests they will need to take to become fully certified.
52 of 69
2018 GOALS
In its 2016 report NMRC laid out some specific steps it needed to take. Progress has been made on many
of these but there is much more that could be done, so several of these goals will be carried forward to
2018.
1. We have worked on trying to improve our communication with PAE staff and students and
members of the immigrant community through a greater effort with our social media (email blast,
NMRC website and Facebook) and internal PAE communications and will adopt a communication
plan in 2018 that will help systematize these efforts.
2. As is demonstrated by our programmatic activities across a range of sectors we have worked to
provide more opportunities for our students to engage with employers. We will continue with
these efforts and are looking at some additional industries such as construction and education to
meet the needs we have heard from employers.
3. We continue to try to refine our data collection methods and are moving toward an approach that
will allow more in-depth analysis for measures of success.
4. Stabilizing our funding at a sufficient level to meet demand continues to be a primary objective. In
2017 efforts were initiated to diversify our sources. This will continue in a more significant manner
in 2018 by adapting our programs to qualify for existing training resources and reaching out for
more engagement with the business community.
5. While we have attempted to expand and systematize employer engagement and outreach to
community groups and other service providers, it has generally not been necessary to reach either
individuals or employers looking for our assistance as we have been working at our capacity to
meet their needs. However, going forward, if our goal is to reach those new Mainers who have
been here for several years, and essentially “stuck” in positions that do not provide a path for
career growth or opportunities, we will need to find ways to reach out to these people to let them
know of our services. We will also need their input about what they need to move forward which
will likely require a wider range of strategies to match them with and engage the employers in
their chosen field.
6. Looking back to an issue raised in our 2015 report, there needs to be greater facilitation and
recognition of foreign degrees and credentials and support for individuals pursuing further
education and/or a path to professional licensing. There continues to be both a lack of
understanding of this issue and a lack of financial support for those who need this assistance.
NMRC has been able to devote some resources to this and has developed a level of expertise on
this issue. In 2018, with support from the Betterment Fund, it will develop information around
some specific professional licensing pathways with a goal of providing greater transparency and
understanding for not only individuals in those professions, but other service providers as well.
NMRC will continue to advocate for greater understanding of this complex issues and for funding
in this area.
53 of 69
APPENDICES
Appendix A. PAE Immigrant Enrollment Chart 2017
PAE Immigrant Enrollment Chart 2017
Congo DRC 378
Angola 349
Iraq 215
Somalia 205
Burundi 175
Rwanda 107
Sudan 92
Djibouti 80
Vietnam 39 Total Immigrant
El Salvador 35 Enrollment for
Cambodia 29 September 2016 -
Afghanistan 22 June 2017:
Congo Brazzaville 21
2,036
Syria 20
Number of
Ethiopia 20 Countries
Eritrea 20 Represented at
Guatemala 18 PAE:
China 16 82
Iran 13
Jamaica 11
South Sudan 10
Russia 10
Honduras 10
IVORY COAST 9
Gabon 8
Burkina Faso 8
Cameroon 6
0 50 100 150 200 250 300 350 400
Number of Students
Countries with 5 or less students attending: Argentina, Azerbaijan, Bangladesh, Belarus, Benin, Bosnia, Brazil, Canada,
Central African Republic, Chad, Colombia, Costa Rica, Cuba, Dominican Republic, Egypt, Gambia, Germany, Ghana, Guinea, Haiti,
Hong Kong, India, Indonesia, Kazakhstan, Kuwait, Lebanon, Macedonia, Mexico, Mozambique, Myanmar, Nigeria, Pakistan,
Palestine, Papua New Guinea, Peru, Philippines, Poland, Puerto Rico, Senegal, Serbia, South Korea, Spain, St. Lucia, Taiwan,
Tanzania, Thailand, Tibet, Togo, Turkey, Uganda, Ukraine, Venezuela, Zambia, Zimbabwe
54 of 69
Appendix B. NMRC 2017 Programmatic Offerings – Total Participants – 566
Offering Description Date Number of
Participants
Winter, Spring Workshop topics included: A series of workshops 25
and Fall ● Overview of the Job Search Process offered 2-3 times each
2017 ● Using Online Resources year, once in the Fall,
Workshop ● Matching Your Skills to the Job Description and the other divided
Series ● Resume Writing between Winter /
● Cover Letter Spring Semesters
● Filling out Application
● Interviewing Overview and Practice
Job Class A Winter- 1/17/17- 54
This is a 7-week intensive training designed for immigrants
3/2017
with low-intermediate (ESOL levels 3-4) English language
skills who are looking for their first jobs in the U.S. It
Spring- 5/1/17-6/12/17
includes: job search skills, English for work, U.S. workplace
culture, financial literacy, and basic computer skills. Area
Fall- 9/18/17-
employers are actively involved in the program, visiting the
11/06/17
classroom to share information about their companies,
providing mock interview practice as well as hiring
graduates.
Graduates of the program receive a certificate detailing their
attendance hours and competency achieved in 12
employability standards. They also participate in one-on-one
job search support with their teachers.
Job Class B Winter 34
Similar to Job Class A, this class is geared for higher English
1/17/17 - 3/2017
proficiency students placed at ESOL level 5 and higher who
will be looking to either advance their work situations or
Spring
apply for work in entry-level career fields where students can
5/1/17 - 6/12/17
begin to apply their professional, transferable skills. Focus of
the class is on navigating resources within students’
Fall
particular fields of interest. This course will run on Tuesday,
9/18/17 - 11/06/17
Wednesday and Thursday mornings.
Students in both courses can participate in computer
tutorials and receive assistance with online job search tools
and meet with their teachers one-on-one. Prior to enrolling
in either of the above classes, students must participate in an
intake session scheduled prior to the start of each course.
Engineer/IT This is a professional support group for those who have Ongoing 47
Professional worked as an electrical engineer or in the electrical field or
Group computer/IT field with an interest in electrical and technical
Meeting professions.
55 of 69
TOEFL Winter: 24
The TOEFL Prep Course is for individuals who are preparing
Preparation 1/11-2/8/17
to take the Test of English as a Foreign Language. The
Courses
ongoing group is open to ESOL 5 or above.
Spring:
3/1/17-6/7/17
Fall:
9/19-11/1/17
English for Winter 2017 5
This course was offered to foreign trained professionals with
Accounting
training and experience in the fields of accounting, finance
and Finance
and economics who want to become familiar with the US
finance system, learn the terminology of the field, and
improve their Excel skills. Students should be ESOL level 5
and above.
It covered such topics as:
● Common accounting and finance jobs
● How to evaluate a company's performance Financial
markets and instruments
● Accounting and finance in the government and non-
profit sector.
Additional focus was put on:
● Using Microsoft Excel
● English and communication skills
English for Winter 2017 8
Computer/IT This course was offered to foreign trained computer/IT
Professionals professionals or ESOL students who are working in the
computer/IT or related field. The course:
● Explored career goals and jobs in computer/IT field
● Included an overview of job search skills,
workplace communication and computer/IT
terminology
● Focused on pronunciation
● Provided opportunities to meet and network with
employers
Health These group are for health professionals or doctors or for Ongoing 23
Professional those who are interested in careers in the healthcare field
and Doctor
Groups
Accounting, This meeting will provide a chance to share resources and Ongoing 61
Finance information with others and to participate in discussions
Professionals about topics of finance related to the interests of the group
Group
56 of 69
Educational This group is for anyone interested in working in the public Ongoing 19
Professional schools and is not just for people who want to teach.
Group
Maine Medical Representatives from MaineMed came to PAE to share 2/9/17 35
Center information about employment opportunities in: CNA,
Employer Pharmacy, IT and EVS (cleaning).
Panel
Maine State Six departments from the State of Maine came to present 3/2/17 61
Job Fair their job openings: - Department of Transportation -
Department of Corrections - Department of Motor Vehicles
- Department of Administrative and Financial Services -
Department of Health and Human Services - Natural
Resource Service Center
English for This course was offered to foreign trained health 4/10/17- 6/14/17 5
Health professionals or ESOL students who are currently working in
Professionals a healthcare related field. The course explored career goals
in healthcare including an overview of job search skills,
communicating with patients and other healthcare
professionals, medical terminology, the US healthcare
system and cultural sensitivity. Additional focus will be put
on pronunciation. Students for this course should be ESOL 5
or higher or ESOL 4 with a teacher recommendation
Hospitality Job Participating Employers Courtyard Marriott The Press Hotel 4/25/17 34
Fair Inn at Diamond Cove Portland Harbor Hotel Westin
Portland Harborview Hotel
Court This is a new offering for those people who might be Spring 2017 12
Interpreter interested in getting information about and preparing for
Prep Course the court interpreter test.
Summer The course focused on the job search process; resume 7/11-8/10/17 13
Interviewing writing; reading & understanding job descriptions; selling
Class yourself & interviewing, ending with mock interviews.
Summer In this class students improve pronunciation and learn how 7/11-8/10/17 32
Pronunciation to speak with a clearer American accent. The speech
Class therapy trained teacher uses fun exercises to help students
learn how to be understood while conversing in English.
Gaining a The purpose of this course is to educate students on the 10/12 – 12/14/17 6
Better background and the importance of income taxes. It will
explain and define key terms and concepts. The tax class will
57 of 69
Understanding be helpful for new Mainers who have just started or will soon
of Taxes be working and may be filing taxes for the first time. It will
provide a basic understanding of taxes in the US.
CDL Tutoring We recruited 8 volunteers who are tutoring students in 11/19/2017- Present 17
either a group setting or one-on-one for the CDL
(Commercial Driving License) permit exam. We have free
study guides available for tutees.
Students who pass the CDL permit test are eligible to apply
for METRO driving positions which will be available this
winter. METRO will hire qualified candidates and provide
practical training for the driving portion of the exam. Many
school districts are also hiring candidates with CDL permits.
Education in 9/19 – 12/12/17 6
the United This course is geared toward new Mainers who were
States: A teachers in their home countries or those who are interested
Guide for New in working in the school system in the United States. It helps
Mainers students understand how the US and Maine educational
systems work and what it takes to get a job in a school
system. It is also helpful for parents of have children in the
school system and who just want to have a better
understanding of the schools in their new country. This
course is for ESOL Level 5 and above, or ESOL 4 with a
teacher recommendation.
Networking/ Throughout the year, students are presented different Throughout the year 27
Mentoring/Job opportunities to network and connect with employers and
Shadowing/ other professionals in their field. These opportunities are
Internships based on the students interests and needs and could
include job shadowing, mentorships, a paid or unpaid
internship or volunteering and job shadowing.
Outreach and Examples of efforts in inform new Mainers of our services Fall 2017 18
Orientation include participating in the UNE Health Fair at the Portland
Events Public Library and orientation sessions for new PAE students
Total Programmatic Participants 2017 566
58 of 69
Appendix C. Portland Adult Education 2016-2017 Summary
59 of 69
60 of 69
Appendix D. Sampling of Employers that Hired NMRC Program Participants in 2017
Company Industry
Alere Manufacturing
Amec, Foster, and Wheeler Architecture
American Red Cross Healthcare
Americorp Education
Antoine’s Textile Production
Auto Europe Account/Tourism
Barber Foods Food Production
Bernstein Shur Legal
Biodiversity Research Institute Environmental
Black and Decker Mechanical
Bowdoin College Education
Boys and Girls Club Education
BSC Cleaning Custodial
Bujabelle African Restaurant Restaurant
City of Portland Government
Computer Solutions IT
Dielectric, LLC Manufacturing
FedCap Social Services
Francis Hotel Hospitality
Gateway Community Services Social Services
H&R Block Financial/Banking
Hampton Inn Hospitality
Infinity Federal Credit Union Financial/Banking
Kerry Temp Staffing Agency
Key Bank Finance/Banking
Key Bank Finance/Banking
Learning Works Education
Little Red School House Education
Maine Health Healthcare
Maine Today Media Production
61 of 69
On Semiconductor Manufacturing
Oxford Street Shelter, City of Portland Social Services
Piedmont Airlines Aviation
Port City Architecture Architecture / Design
Portland Adult Ed Education
Portland Museum of Art Non-Profit
Portland Public Schools Education
Pratt Abbott Production
Quality Containers Production
RCSS Social Services
Residence Inn Marriott Hospitality
Taco Bell Restaurant
Tyco Food Production
Union Bagel Restaurant
Westin Hotel Hospitality
WEX Finance/IT
Woodlands Senior Living Healthcare
YMCA Non-profit
62 of 69
63 of 69
Report prepared by NMRC staff March 2018
New Mainers Resource Center
Maine’s Welcome Back Center
Portland Adult Education
14 Locust St.
Portland, Maine 04101
207 874-8155
www.nmrcmaine.org
nmrcmaine@gmail.com
64 of 69
portland adult education
2 01 6 -2 0 17 SU M MARY
New Mainers Resource Center
We help foreign-trained professionals
get jobs in their fields.
PAE se r ve d 3,717 s tud ents i n 2016 - 2017 . • 438 foreign-trained professionals
were served: 299 received career
advising; 285 participated in offerings
(calendar year 2016)
• 90 job seekers took Job Class, Lifelong Learning: Enrichment Program
Academic Programs with 70% of participants finding
employment We offer courses in fitness, fine arts, home and life skills,
We teach Math, Language Arts, Science and Social Studies to languages, personal finance, and wellness.
prepare students to receive a diploma or enter college.
• 1,486 community members took classes.
• 444 students took academic classes.
• $103,169 in revenue contributed to PAE programming.
• 98 students passed the high school equivalency exam or HiSET
(formerly GED) and 40 received a High School Diploma.
• 26 students from PAE’s College Transitions program were
awarded $3-5,000 James & Marilyn Rockefeller Transition
Scholarships, and 15 alumni achieved placement on the Dean’s
List at SMCC and 4 at USM. English Language Learning Lab
•274 ESOL waitlist students were able to begin
their language study directly following their
intake test.
•221 ESOL students extended their language
study beyond the classroom by completing
ESOL Program: English Language and Literacy hours in the lab
We teach English to immigrants from the literacy level • 46 New Mainers Resource Center clients used
through advanced English. lab resources to navigate their pathway to
employment
• 2,036 immigrants from 82 countries took English classes. • 84 Students continued their English language
• 705 new ESOL students came to intakes. acquisition in the lab’s supportive environment
• More than 50 classes were taught by 25 ESOL teachers. during a 4-week summer session funded by the
John T. Gorman Foundation..
Street Academy: Serving Homeless Youth
We ensure that homeless youth in Maine have
Job Readiness: Job Skills Program free access to appropriate public education and
workforce training.
We prepare students for better jobs through technology,
office skills, and occupational training. •140 homeless youth received job training and
academic preparation.
• 534 students took job skills courses.
• 129 students earned CNA credentials.
65 of 69
Economic Development Department
Gregory A. Mitchell, Director
MEMORANDUM
TO: Economic Development Committee
FROM: Greg Mitchell
DATE: July 12, 2018
SUBJECT: Possible Municipal Funding Options to Support Workforce Development
This memorandum seeks EDC discussion and general direction related to two new possible City of
Portland funding options to support increased capacity of the Portland Office of Economic
Opportunity and new City workforce development programs.
The two new possible City of Portland funding sources include:
ORDER 224-17/18 REFERRING (TO THE EDC) A PROPOSAL TO INCREASE FEES TO
ADVANCE WORKFORCE DEVELOPMENT AND OFFICE OF ECONOMIC
OPPORTUNITY.
Copy of the City Council Order is attached.
TAX INCREMENT FINANCING (TIF) DISTRICT FUNDS.
State of Maine Law supporting TIF districts allow for TIF funds to be invested in workforce training
programs.
The State TIF Law citation MRSA Title 30-A, Chapter 206: DEVELOPMENT Districts 5225,
Project costs, C. “(4) Costs of services and equipment to provide skills development and training,
including scholarships to in-state educational institutions or to online learning entities when in-
state options are not available, for jobs created or retained in the municipality or plantation. These
costs must be designated as training funds in the development program;”
To date, Portland has not included investment in workforce training programs in any City Council
approved TIF Districts. As a reminder, the City has three large City Council approved area-wide TIF
Districts which include the Waterfront, Downtown/Transit Oriented, and Bayside TIF Districts. See
attached TIF District map. I note that one unique aspect related to use of TIF workforce investment
funds is that they can be invested city-wide. This means that use of TIF funds, for workforce
training, is not restricted to in District investments. Also, I note TIF District funds are utilized to
cover a portion of the annual administrative staff costs for the Economic Development Department.
66 of 69
Also, the City Manager has asked staff to review the three City Council approved existing area-wide
TIF Districts (Waterfront, Downtown/Transit Oriented, and Bayside) to recommend possible
amendments which could include investment in workforce training, increasing the TIF capture rate
for the Downtown/Transit Oriented District, and geographic expansion options for the Waterfront
TIF District. I note that it is always beneficial to add state allowable TIF district investment options
to locally approved TIF districts. Adding options does not obligate the City to make TIF district
approved investments, but it does allow the City the option to do so. I am planning to present staff
recommendations for possible area-wide TIF District amendments this September/October.
NEXT STEPS
Receive EDC general direction to instruct staff to propose detailed proposals, at future EDC
meetings, related to the two above municipal funding sources.
67 of 69
68 of 69
NT ST
PAR
SO N
S RD
BRYA
Tax Increment Financing
BAY
V IE WD
R
CHEN
ERY ST
Districts on Peninsula
E
AV
AN
OC
E CO DMAN EXIT 8
ST
February 2018
HERS EY
ST
ST
E ST
CLIFT ON
FO RE GR AC
GR ACE ST PL
VAN NA PLO WMAN
ST AV
H AVE ST
EA
ST
ER
NP
E
WOODFORD ST RO
ME
NO NA
H DE
RT
Legend
ST ST
N
TO AN D
5
E ST G I - 29
V ER L IN
RE
AR E RS
T
EL
ST
S
M
Proposed WTIF
L
N
EA
RO ON
TO
TR T
IF SE S
CL
ST ST O
N
N
E
ST
ST
M R
Deering Place AH
T U
U
E
O
FO YL ST
N
W
ST
LB
W
RE CO LD IL
AL M
NT U LI
E
EM
ST
ST O GO S
ER
ST
ER
AV LM
CLAIR
M
CLAIR
58 Boyd St AH
SO
E BE O C
N
ST RN U
R
N TT
VE
TU
HAM O ST IN E
EC G R
MO NT
CO
CT MO NT CT
ST S
N T
MO NT
VE
MO
17 Carleton St AH
HS ST
T
CLAIR
CT
DS T
MA RG INA
NS M
UT
MA E
ST
IT R HO
T
WH
MO
R
C
W
Bramhall/Holt Hall
IL
E
DA
EB
L AR
RT
SH QU ST D VE
ER ST S
L WAY ID
FA
YE PE
R
409 Cumberland Ave Affordable Housing
AN LA ST
E ST
LINDEN ST
BE
CO TTAG
E ST
ST
C
TT
ST
NO
KE
Y
N
S D
EXIT 7 RT H TT
T O
FR IO
134 Washington Ave Affordable Housing
O
S
E AR T
IN M
EM
W
M
ST M
E O
GFE LLO W ST AN R
TH
LON N
ST RO CT IN
DIA R G
ST
NE M
Baxter Library
N
S
P
M U T
G
N
M S
ST
ST
SU
T
JO
RD O RE ES S
T T
ND ST
Y
R
HO
ET
EN O
S
N
S
LD G
S T
ER
ST LE N T S
YE
LW
T
F IE EN
Bayside TIF
O
T RO W
S EV
AF IL
ST S
C
O
EL RD LN
X
ER
N
M
N E MA
FO
ST
O
LS NU S
O
DE
R
DE E
FO
N
O O
RD
DIS N
AD
SC MO
'B
O
O
T
RE
EA GR
ORTH ST
AN PL
A R
S
M
E EN
WAD SW M IO
AN
Downtown TOD
ST
ST
LM ER NO DE EE
CT
LN E OM
N
ST
H
AV
BE N NC
TH ST
ST
M H RS
E
RT E LE PR
O
AS
R
E
U
RE LN
NR D
O
TE
AV
O
AF
OR
GR BO
N N
TM AS
LA
O
S ER
AT
D
ST W
XF
ST
M
Pearl Place
RT
AR
YD
NC
AN
PREBLE ST EXT W L AN
ST
AT
D RK LA
O
BE
T
RL ST
E
DEVON SHIRE ST
SC
ST
ER
FR
TI
EA
PA
RD
T
A
E
LN
C
O
M
BE
S VI
A GI
DY HA ST
L
LL
ST
K N
KD
AM RA
K M
E
IC
NE ST
LI ING
N CU S
D
A LI
ST
Power Pay
W
S
YT
IL LA
OR
LE
N WA
FE CL
KE
ST YS W
W
N HO
XF
ST BA EE
KE RE
O HIN
ST
ID VE LL NC
E
S
OG E
K E S
VD
AN
T ON SH G ST
N
Riverwalk
PO
ST
BL
TE
S GT ST
BA
ER
D
T
ST ER N
R
ER
ID
DE PIT N T SO C
E AN
E DU AX
AV
D B SM S ST
ER
RH T
N
EN
E
Waterfront
ST
AM
IN IT H
SS M S ST
ADAM
G
ST O
FE
ST
AV N
BR T TG MO UN
S
E
IG H O TF O RT
M
TO TH
Waterfront Capital Improment
N
AY M ST
E
S T AVE
U ST R
O
O Y
ET
PE
E LM
ST
S
RIN S AR
E FA E
R T
ST
L
BO
TH
A
M ST FR
Waterfront Capital Impro
CA D SO
YD
EL
NK
FI
A ST
EF
FR LIN
ST LO
SH RD
E
NK
C ST
ST
O U AL
DF
LIN
EXIT 6A ST
ST ER
D BE ST S FE
D
O EXIT 6B ST T
IL
ST
W
O R
W IN
M
N NT TE D
O
HA
KE O AS IA
T
E
DM
SU ST NC
O AY NC AV S
T
LA
RR T
O W N D OC ES
W
ST AL LA
EN K
H
DE IN R HA ST FO
UT A VE RG
C
H BE M
PS
R
A AP M
N
O N
M AI 5 M CU HIR
ST
RL 29 T EL ST
ST
L
FA I- C E
BE L S ST RY
AL T
JO O
AM
ST FR BU
H A
CH NK
HN
E W
AV LIN NE ST
N
CH
ST
E
ST N ES FR ST E
R S DL
ST
A
BU ES NK
ID
BEC ST
TN
H R LIN
AS KEN NE M IN
EX
G ST
UT
ET W ST M
O
N D
IA
D C
ST
ST
C S
Y
OR ED
DE ER
T
L
F A
RT S
E
ST OX R
AN ST
M
E
ST
R
S A
TE
FO
ER
S
ES I ST T TH
T
Y ALD
AN NCA
PA ES
LA
T
GR W
SO EL
ST
ER
VE
ST
TA
M
HA
NS AL
RE
ST
CH FR
S
NO ER W
T
ST UR A
FO
RO PA R D N
T
FE RY
ST
K
PR
BE VE CH LIN
BU
BR E AL
RIS RS BL ST
RT W ST
CI
M
TL NE
E
AT AR
ST T ER
SS
S
EX KE
T M
E ES TE C T ST
STAT
T M
D ST M HA ST E
CO
TLAN PL NG L
DD
T
PO R E
ST E
ST MI
ST EX
AV E ST
T BR
PAR K K PE CU
O
IL ST
W
N
M AR
ME SIL L O
ST
ST M
NA CH VE HO
VE AN CA R US
UN S E
SC CR T
ST
IC
VE
UR IO
O
ST A OS N
ND
HB ST ST
A SS
RL
WA
S
BE
TN
M
N ST O MO
RMA CU A
TE SHE K
ST TO
STA
DA UL
ST
T ST
NA
PAR K AVE E
GR AN T
PO
E
N
TO
FR AR ST
ST ST
ST
R
ST
ST
LM TL
E
RF
CO
FO R
FO
LOWELL ST
AN
G
AN
R A
WH
O
WE
Y
T E IN TT D
S R
PL
ST
ON SP
N PI
NT
CE
AV
ER
Y MO ST
BO E
NT
UT AVE CR
L AND
AVON ST
PL
OA ER
AVON
CO
B ER OS
H
BURNH AM ST R CUM
K
NG M FO ST ST ST
GIL SS
RE ES D EE SO
U TS
VAL ING ST
AN
T
SS TS TH
RIN DEER
NS
ST CH ST S
T
ST
ER LEY T HIG
T
TO
S CRES GA
DEER
RY KS
SS CEN
TH
ST H
HENRY
RS T
R E BR
T ST
ST VE ST
O
NG AM
R
ST CO ES
MA OC W
HA
ING PL
W
AVON ST
SS
S
HE LL ST
EL
ME LLEN
E TT H
L
ML
NT
VER NO
ST
TR CO IL PL ST LS
ST
L SA
K
N ST
RD OA T
HU ST EA
H
LD PL
ST
DEERING
ST
RT CIA
E L AN ST
FI EL
DO UG
O
N PL
L
CO
RIC
WA ST
ST SS
MIL ER
GE NG
NF
Y
E E U
L P RES
ED
DA
C
MM
W TY
H R SS
T
FR
MA
LAS LN
AR C B RID
ST CO
S LN
UN
LE M
LE T
ST
CO S AP
M
ST TRO AL ON LE
AS
T GIL W NE ST
WAL KER ST
CAR O N PL
ST
BRA
HO RT
AN
CKE
DO W
LL
TT S
A
ST T CT ST
H
M
ST
YO RK
A ST
BR ST
H
MARSHALL ST
G
IN HIG
R
SP
HIG
HO ULTO
PA H
R ST
W K
ST
ST
IN
C ST TE
E
N ST PIN R
WESTERN PROMENADE
ST
PL PL
Y N
WEST ST JO
M
O
LS
A
AT CT T
PGL
T
FO RE
AE
LN
ST ON CT CIA
RS
VAL LEY
ST
ST JOHN
R
DT
EB T E R T
ST
LD CT ET S RD ER
NR S S
E
ALAN Y
RI VE R
GO NY ND FO
ST MM
NC LDEB
T ST
PA
C
O
LA ESPP URLY
LA
TT GU
R
N RK
³
ST CO
LE Y PA IL
K
R
R A
DE ST
SH OINXG CT BR
ST ST
W
O YO
AC ST
PK W Y
B
IS
ST H
F
N
AT
IL
ST KE
RT
ST CT
E
H
GR
PL TT ST
O
AY
PIN E ST ST ST
NF
D ST
AN
CT DA
THOMAS ST
HM
CHADWICK ST VAU GHAN ST
OT
S
NEAL ST
CU
RM
TY
DE
N G
ST CL
AR
ST
CE K TA
RU
CT
ST T E
SP LIN
ST
M
CARROLL ST ST
HA
G
R IN
ST
SP M
DA LE
NF
MA ST
ST
SA
O
RT
R
R YS
LO
BR ME
Y H
PL
T
TA
IG M
GS SU
SC
ST
ST
HO
RD
OL
BOWDOIN ST FO ST ST
IF
ST
CL OR ND
ST BO
H
G
AN ST
AC
ER OR M BE
LE
SA
ST
EM ES
T
ER
Y
ST CA S
CO
ST L ST
C HA
RD
T C OM
M ER
CIA
BA
YB 69 of 69
OR ST WE S RI
H
O RT DG
E
NF
DA